Hometogo Mapping: Difference between revisions

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==General==
==General==
*[[:Category:Channel Manager|Click here]] for general information on how the channel manager works.
*[[:Category:Channel Manager|Click here]] for general information on how the channel manager works.
*Via this interface you will be visible on other Hometogo brands such asE-domizil  Atraveo, Wimdu, Tripping and Casamundo
*Via this interface you will be visible on other Hometogo brands such as e-domizil, Atraveo, Wimdu, Tripping and Casamundo
*This tutorial explains how to [[Setting_Prices_for_Booking_Channels|set prices for channels]].
*This tutorial explains how to [[Setting_Prices_for_Booking_Channels|set prices for channels]].
*Use the [https://www.hometogo.com/connection-guide/zk3u5/ Hometogo Property Manager Handbook] for information on how to work with Hometogo.
*Use the [https://www.hometogo.com/connection-guide/zk3u5/ Hometogo Property Manager Handbook] for information on how to work with Hometogo.
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== Limitations ==
== Limitations ==
HomeToGo Payments are mandatory for European customers.
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}}  </span>  Hometogo prioritises onboarding projects based on the number of properties. If you do not have a large number of properties it might take several weeks or even month for Hometogo to get back to you.
 
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}}  </span> Cancellations are sent from Hometogo via email to the Property, manual updates are required in Beds24. Open the booking and in the Summary tab set the Status = Cancelled.


== Before you connect ==
== Before you connect ==
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Only bookings made after the connection is established will be imported and can be managed. Existing bookings can be imported via iCal or manually.
Only bookings made after the connection is established will be imported and can be managed. Existing bookings can be imported via iCal or manually.
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}}  </span> Cancellations are sent from Hometogo via email to the Property, manual updates are required in Beds24. Open the booking and in the Summary tab set the Status = Cancelled.


Hometogo will send confirmation messages to guests. If you want to send an additional confirmation message you can set up an Auto Action in {{#fas:cog}} (SETTINGS)  GUEST MANAGEMENT >AUTO ACTIONS.
Hometogo will send confirmation messages to guests. If you want to send an additional confirmation message you can set up an Auto Action in {{#fas:cog}} (SETTINGS)  GUEST MANAGEMENT >AUTO ACTIONS.
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'''Step 4 - Self-onboard to Hometogo'''
'''Step 4 - Self-onboard to Hometogo'''


*Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > HOMETOGO > MAPPING and  
*Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > HOMETOGO > MAPPING and click on "Connect to Homtogo"
**If you are in Europe or want Hometogo to collect payments for you click on "Connect using Homtogo Payments"
**If you outside of Europe and do not want Hometogo to collect payments for you click on "Connect to Homtogo"


*Fill in the form and press "Submit"
*Fill in the form and press "Submit"
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=== Children===
=== Children===
If you allow children set the number of children which are allowed or "Dont ask" in the setting for  "Maximum Children" in SETTING->PROPERTIES-> ROOMS -> SETUP.  
If you allow children set the number of children which are allowed or "Dont ask" in the setting for  "Maximum Children" in {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SETUP.


=== Pets===
=== Pets===
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===== Cancellation Policy =====
===== Cancellation Policy =====
Hometogo requires a  cancellation policy. We will send the policies set in SETTING->PROPERTIES-> DESCRIPTION.
Hometogo requires a  cancellation policy. We will send the policies set in {{#fas:cog}} (SETTINGS) BOOKING ENGINE.


You can can which policy applies in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > HOMETOGO  > SPECIFIC ROOM CONTENT
You can select which policy applies in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > HOMETOGO  > SPECIFIC ROOM CONTENT


If you want to send a custom cancellation policy you need to set the actual poly in "Custom" in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > HOMETOGO > SPECIFIC ROOM CONTENT.  
If you want to send a custom cancellation policy you need to set the actual poly in "Custom" in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > HOMETOGO > SPECIFIC ROOM CONTENT.  
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=== Amenities, Features and Location Type===
=== Amenities, Features and Location Type===
Amenities and Location Type can be set up for the property (SETTING->PROPERTIES->DESCRIPTION) or per room (SETTING->PROPERTIES->ROOMS->SET UP).
Amenities and Location Type can be set up for the property ({{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION) or per room ({{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SETUP.).


Criteria which apply to all rooms in the property should be set up with the property. They will be automatically applied to all rooms in the property.  
Criteria which apply to all rooms in the property should be set up with the property. They will be automatically applied to all rooms in the property.  
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Example 1: All units (rooms) have Wifi. In this case you can set up the Wifi in SETTING->PROPERTIES->DESCRIPTION. The number will be applied to all room/units.
Example 1: All units (rooms) have Wifi. In this case you can set up the Wifi in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION. The number will be applied to all room/units.


Example 2: You have one unit with  Wifi one and another unit without Wifi. In this case set the Wifi up in SETTING->PROPERTIES->ROOMS->SET UP.
Example 2: You have one unit with  Wifi one and another unit without Wifi. In this case set the Wifi up in {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SETUP.




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=== Payments ===
=== Payments ===
If you do not use Hometogo Payment solutions go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > HOMETOGO  > SPECIFIC PROPERTY CONTENT to set which payment method you accept.  
If you do not use Hometogo Payment solutions go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > HOMETOGO  > SPECIFIC PROPERTY CONTENT to set which payment method you accept.
 
=== Permit / National Identification Code ===
The value in the property permit setting is sent to Home To Go as the National Identification Code value.
 
Custom values can be defined to specify specific values for this channel only. This will override the values you have set generally. Add the parameters one per line.
 
Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > HOMETOGO  > SPECIFIC ROOM CONTENT > CUSTOM and enter the appropriate values.
 
 
Available parameters are:
 
PERMIT - sends National Identification Code. If you only have the PERMIT value, the same value will be sent to both
 
PERMITREGIONAL - sends the Registration Number to Hometogo.
 
Examples:
 
PERMIT AB01244
 
This will send AB01244 as National Identification Code for this room to this channel instead of the one defined per property.
 
PERMITREGIONAL AB01244
 
This will send AB01244 as Registration Number for this room. Otherwise the value in PERMIT will be sent.


=== Pictures===
=== Pictures===
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== Cancellations ==
== Cancellations ==
If you or your guest needs to cancel a booking you/the guest will need to contact Hometogo support.  
If you or your guest needs to cancel a booking, open the booking in Beds24, Summary tab, set the Status = Cancelled.


== Updates ==
== Updates ==
Retrieved from "https://wiki.beds24.com/index.php/Hometogo_Mapping"