Hometogo Mapping: Difference between revisions
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== Limitations == | == Limitations == | ||
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Hometogo prioritises onboarding projects based on the number of properties. If you do not have a large number of properties it might take several weeks or even month for Hometogo to get back to you. | |||
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> | <span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Cancellations are sent from Hometogo via email to the Property, manual updates are required in Beds24. Open the booking and in the Summary tab set the Status = Cancelled. | ||
== Before you connect == | == Before you connect == | ||
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Only bookings made after the connection is established will be imported and can be managed. Existing bookings can be imported via iCal or manually. | Only bookings made after the connection is established will be imported and can be managed. Existing bookings can be imported via iCal or manually. | ||
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Cancellations are sent from Hometogo via email to the Property, manual updates are required in Beds24. Open the booking and in the Summary tab set the Status = Cancelled. | |||
Hometogo will send confirmation messages to guests. If you want to send an additional confirmation message you can set up an Auto Action in {{#fas:cog}} (SETTINGS) GUEST MANAGEMENT >AUTO ACTIONS. | Hometogo will send confirmation messages to guests. If you want to send an additional confirmation message you can set up an Auto Action in {{#fas:cog}} (SETTINGS) GUEST MANAGEMENT >AUTO ACTIONS. | ||
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'''Step 4 - Self-onboard to Hometogo''' | '''Step 4 - Self-onboard to Hometogo''' | ||
*Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > HOMETOGO > MAPPING and | *Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > HOMETOGO > MAPPING and click on "Connect to Homtogo" | ||
*Fill in the form and press "Submit" | *Fill in the form and press "Submit" | ||
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=== Children=== | === Children=== | ||
If you allow children set the number of children which are allowed or "Dont ask" in the setting for "Maximum Children" in | If you allow children set the number of children which are allowed or "Dont ask" in the setting for "Maximum Children" in {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SETUP. | ||
=== Pets=== | === Pets=== | ||
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===== Cancellation Policy ===== | ===== Cancellation Policy ===== | ||
Hometogo requires a cancellation policy. We will send the policies set in | Hometogo requires a cancellation policy. We will send the policies set in {{#fas:cog}} (SETTINGS) BOOKING ENGINE. | ||
You can | You can select which policy applies in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > HOMETOGO > SPECIFIC ROOM CONTENT | ||
If you want to send a custom cancellation policy you need to set the actual poly in "Custom" in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > HOMETOGO > SPECIFIC ROOM CONTENT. | If you want to send a custom cancellation policy you need to set the actual poly in "Custom" in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > HOMETOGO > SPECIFIC ROOM CONTENT. | ||
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=== Amenities, Features and Location Type=== | === Amenities, Features and Location Type=== | ||
Amenities and Location Type can be set up for the property ( | Amenities and Location Type can be set up for the property ({{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION) or per room ({{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SETUP.). | ||
Criteria which apply to all rooms in the property should be set up with the property. They will be automatically applied to all rooms in the property. | Criteria which apply to all rooms in the property should be set up with the property. They will be automatically applied to all rooms in the property. | ||
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Example 1: All units (rooms) have Wifi. In this case you can set up the Wifi in | Example 1: All units (rooms) have Wifi. In this case you can set up the Wifi in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION. The number will be applied to all room/units. | ||
Example 2: You have one unit with Wifi one and another unit without Wifi. In this case set the Wifi up in | Example 2: You have one unit with Wifi one and another unit without Wifi. In this case set the Wifi up in {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SETUP. | ||
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=== Payments === | === Payments === | ||
If you do not use Hometogo Payment solutions go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > HOMETOGO > SPECIFIC PROPERTY CONTENT to set which payment method you accept. | If you do not use Hometogo Payment solutions go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > HOMETOGO > SPECIFIC PROPERTY CONTENT to set which payment method you accept. | ||
=== Permit / National Identification Code === | |||
The value in the property permit setting is sent to Home To Go as the National Identification Code value. | |||
Custom values can be defined to specify specific values for this channel only. This will override the values you have set generally. Add the parameters one per line. | |||
Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > HOMETOGO > SPECIFIC ROOM CONTENT > CUSTOM and enter the appropriate values. | |||
Available parameters are: | |||
PERMIT - sends National Identification Code. If you only have the PERMIT value, the same value will be sent to both | |||
PERMITREGIONAL - sends the Registration Number to Hometogo. | |||
Examples: | |||
PERMIT AB01244 | |||
This will send AB01244 as National Identification Code for this room to this channel instead of the one defined per property. | |||
PERMITREGIONAL AB01244 | |||
This will send AB01244 as Registration Number for this room. Otherwise the value in PERMIT will be sent. | |||
=== Pictures=== | === Pictures=== | ||
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== Cancellations == | == Cancellations == | ||
If you or your guest needs to cancel a booking | If you or your guest needs to cancel a booking, open the booking in Beds24, Summary tab, set the Status = Cancelled. | ||
== Updates == | == Updates == | ||