Hometogo Mapping: Difference between revisions
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== Limitations == | == Limitations == | ||
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Hometogo prioritises onboarding projects based on the number of properties. If you do not have a large number of properties it might take several weeks or even month for Hometogo to get back to you. | <span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Hometogo prioritises onboarding projects based on the number of properties. If you do not have a large number of properties it might take several weeks or even month for Hometogo to get back to you. | ||
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Cancellations are sent from Hometogo via email to the Property, manual updates are required in Beds24. Open the booking and in the Summary tab set the Status = Cancelled. | |||
== Before you connect == | == Before you connect == | ||
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Only bookings made after the connection is established will be imported and can be managed. Existing bookings can be imported via iCal or manually. | Only bookings made after the connection is established will be imported and can be managed. Existing bookings can be imported via iCal or manually. | ||
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Cancellations are sent from Hometogo via email to the Property, manual updates are required in Beds24. Open the booking and in the Summary tab set the Status = Cancelled. | |||
Hometogo will send confirmation messages to guests. If you want to send an additional confirmation message you can set up an Auto Action in {{#fas:cog}} (SETTINGS) GUEST MANAGEMENT >AUTO ACTIONS. | Hometogo will send confirmation messages to guests. If you want to send an additional confirmation message you can set up an Auto Action in {{#fas:cog}} (SETTINGS) GUEST MANAGEMENT >AUTO ACTIONS. | ||
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== Cancellations == | == Cancellations == | ||
If you or your guest needs to cancel a booking | If you or your guest needs to cancel a booking, open the booking in Beds24, Summary tab, set the Status = Cancelled. | ||
== Updates == | == Updates == | ||