Reseller: Difference between revisions

Line 67:

the Beds24 or MPK Systems business name.

2. A reseller can not copy and content from our web site including, texts and ~~picturesand~~ use it on your own web site.

2. A reseller can not copy and content from our web site including, texts and pictures and use it on your own web site.

3. A reseller is responsible for all his sub accounts. In case of abuse we reserve the right to disconnect accounts.

== Frequently Asked Questions ==

===Can I offer my my customers a free trial? ===

There is no free trial for sub accounts. If you want to offer your customers a free trial you will need to manage this yourself.

===Can I limit the functionality for my customers? ===

You can [[:Category:Sub_Account#Create_a_Sub_Account|choose from predefined roles]] and [[:Category:Sub_Account#Hide_Menus_and.2For_Settings_from_Sub_Account|make menus or settings read only or hide them]].

===How does the support work? ===

Technical support from Beds24 is available for the reseller only in English or German via our ticket support system.

Resellers support their customers regarding all matters related to Beds24 via a built-in ticket support system or another system of their choice.

===How can I learn how Beds24 works?===

Beds24 is designed as a self-service system. We provide an extensive documentation and tutorials. Upon request we offer Skype training sessions for a fee.

===How can I charge my customers? ===

You will need to manage payments from your customers outside of Beds24.

===In which languages is Beds24 available===

The booking page where guests make their booking is available in over 30 languages.

The control panel is available in English, German and partially in Spanish.

A full translation of the control panel is not possible but you have the option to manually exchange individual words. We can provide you with a file to get started.

===Can I get exclusivity for a certain region?===

We do not grant territorial exclusivity.

@@ Line 67: / Line 67: @@
 the Beds24 or MPK Systems business name.
-. A reseller  can not copy and content from our web site including, texts and picturesand use it on your own web site.
+. A reseller  can not copy and content from our web site including, texts and pictures and use it on your own web site.
 . A reseller is responsible for all his sub accounts. In case of abuse we reserve the right to disconnect accounts.
+== Frequently Asked Questions ==
+===Can I offer my my customers a free trial? ===
+There is no free trial for sub accounts. If you want to offer your customers a free trial you will need to manage this yourself.
+===Can I limit the functionality for my customers? ===
+You can [[:Category:Sub_Account#Create_a_Sub_Account|choose from predefined roles]]  and [[:Category:Sub_Account#Hide_Menus_and.2For_Settings_from_Sub_Account|make menus or settings read only or hide them]].
+===How does the support work? ===
+Technical support from Beds24 is available for the reseller only in English or German via our ticket support system.
+Resellers support their customers regarding all matters related to Beds24 via a built-in ticket support system or another system of their choice.
+===How can I learn how Beds24 works?===
+Beds24 is designed as a self-service system. We provide an extensive documentation and tutorials. Upon request we offer Skype training sessions for a fee.
+===How can I charge my customers? ===
+You will need to manage payments from your customers outside of Beds24.
+===In which languages is Beds24 available===
+The booking page where guests make their booking is available in over 30 languages.
+The control panel is available in English, German and partially in Spanish.
+A full translation of the control panel is not possible but  you have the option to manually exchange individual words. We can provide you with a file to get started.
+===Can I get exclusivity for a certain region?===
+We do not grant territorial exclusivity.

Reseller: Difference between revisions

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