Voucher Codes: Difference between revisions
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[[Category:Enhanced_Selling]] | [[Category:Enhanced_Selling]] | ||
[[Category:Booking_Engine]] | [[Category:Booking_Engine]] | ||
<div class="heading">Voucher codes</div> | |||
This page is about the menu SETTINGS-> BOOKING ENGINE -> VOUCHER CODES and explains how to use voucher codes. | |||
__TOC__ | __TOC__ | ||
=Functionality= | |||
You may define voucher phrases and discount codes. If a guest enters the phrase at the time of booking the specified discount will be applied to their booking. | You may define voucher phrases and discount codes. If a guest enters the phrase at the time of booking the specified discount will be applied to their booking. | ||
<span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Do not use the the setting "Use Prices from" in SETTINGS->PROPERTIES->ROOMS->DEPENDENCIES if you have voucher codes because this can cause issues with the application of the code. | <span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Do not use the the setting "Use Prices from" in SETTINGS->PROPERTIES->ROOMS->DEPENDENCIES if you have voucher codes because this can cause issues with the application of the code. | ||
=Voucher Codes which can be Used Multiple Times= | |||
The codes set in "Apply this discount if phrase entered with booking" can be used multiple times. Use cases are for example promotions or loyalty offers for certain guests. | The codes set in "Apply this discount if phrase entered with booking" can be used multiple times. Use cases are for example promotions or loyalty offers for certain guests. | ||
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*If a guests books multiple rooms a "Fixed Amount" voucher code will be applied to each room. | *If a guests books multiple rooms a "Fixed Amount" voucher code will be applied to each room. | ||
==Managing which upsell items can be discounted== | |||
Voucher codes can be set to apply on the room price or upsell items or both. | Voucher codes can be set to apply on the room price or upsell items or both. | ||
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If there is no obligatory percentage upsell item the voucher code applies to all upsell items. | If there is no obligatory percentage upsell item the voucher code applies to all upsell items. | ||
=One Time Use Voucher Codes= | |||
The codes created under "One Time Use Voucher Codes" can only be used once, e.g. as gift vouchers or goodies for certain guests. | The codes created under "One Time Use Voucher Codes" can only be used once, e.g. as gift vouchers or goodies for certain guests. | ||
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The same one time code can be defined multiple times, each time it is used, the first one in the list will be deleted, once they have all been deleted it will no longer be available. | The same one time code can be defined multiple times, each time it is used, the first one in the list will be deleted, once they have all been deleted it will no longer be available. | ||
==Reporting | =Voucher codes which apply to multiple properties= | ||
In SETTINGS->BOOKING ENGINE->MULTIPLE PROPERTIES you can set up voucher codes for use on multiple properties. If you use the same code there as well it will be available twice and will be removed from the property first. | |||
=Reporting= | |||
In REPORTS->CUSTOM REPORTS you can create custom reports which include the voucher codes. | In REPORTS->CUSTOM REPORTS you can create custom reports which include the voucher codes. | ||