Pre-Arrival tool: Difference between revisions
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=General Information= | =General Information= | ||
ChargeAutomation provides a free Online Pre Check-in too for Vacation Rentals & Hotels. | [https://chargeautomation.com/ ChargeAutomation] provides a free Online Pre Check-in too for Vacation Rentals & Hotels. | ||
For Beds24 normal channel manager fees apply. | For Beds24 normal channel manager fees apply. | ||
| Line 33: | Line 33: | ||
*Under PMS tab you select Beds24 | *Under PMS tab you select Beds24 | ||
*Select your pre-arrival preferences | *Select your pre-arrival preferences | ||
*Map guest responses | |||
For further information pleas use the help in ChargeAutomation. | |||
=How it works= | =How it works= | ||
Revision as of 16:39, 5 May 2021
Pre-Arrival tool
This page is about the menu (SETTINGS) APPS & INTEGRATIONS > CHARGEAUTOMATION.
General Information
ChargeAutomation provides a free Online Pre Check-in too for Vacation Rentals & Hotels.
For Beds24 normal channel manager fees apply.
Capabilities
The tool lets you:
- Collect guest ID/passport
- Collect ´credit card scan
- Collect Email, phone number
- Collect selfie
- Accept "Terms & Conditions"
- Collect E-signature
- Collect information (i.e. arrival time, email, number of guests)
- Offer upsells
- Import booking modifications
Set up
Step 1: Activate Rooms
Go to (SETTINGS) APPS & INTEGRATIONS > CHARGEAUTOMATION set "Synchronization" = enable for all rooms you want to connect to ChargeAutomation
Step 2: Connect to ChargeAutomation
- Login in to ChargeAutomation
- Under PMS tab you select Beds24
- Select your pre-arrival preferences
- Map guest responses
For further information pleas use the help in ChargeAutomation.
How it works
When a new reservation is received, a link is emailed to the guest to complete their pre-arrival.
Information collected from the guest is posted back to Beds24.
Troubleshooting
Disconnect
To stop Beds24 sending data untick the check boxes in (SETTINGS) APPS & INTEGRATIONS > PRE ARRIVAL TOOL