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*Booking Info Code = SECDEPOSIT (for example) | *Booking Info Code = SECDEPOSIT (for example) | ||
*Booking Info Text = Security deposit request sent. | *Booking Info Text = Security deposit request sent. | ||
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*'''Email Text''' :- Template variables can be used in the message. [[Template_Variables| See here]] | *'''Email Text''' :- Template variables can be used in the message. [[Template_Variables| See here]] | ||
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*Template Variables = [IF>:[VACANTDAYS]:1:yes|no] equal yes | *Template Variables = [IF>:[VACANTDAYS]:1:yes|no] equal yes | ||
This template variable tests if there is | This template variable tests if there is 1 day between the guest booking and the next booking. | ||
Message tab :- | Message tab :- | ||
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Booking Info Tab :- Optional | Booking Info Tab :- Optional | ||
*Booking info code = EARLYARRIVAL, | *Booking info code = EARLYARRIVAL, | ||
*Booking Info Description = Upsell email sent [CURRENTDATE] :[ROOMTEMPLATE3][PROPERTYCURRENCYBACK] Early | *Booking Info Description = Upsell email sent [CURRENTDATE] :[ROOMTEMPLATE3][PROPERTYCURRENCYBACK] Early Checkin | ||
</div> | |||
</div> | |||
<div class="mw-collapsible mw-collapsed"> | |||
<div class="headline-collapse" > | |||
====Send Email to your guest - Offering Late Checkout ==== | |||
</div> | |||
<div class="mw-collapsible-content"> | |||
To send an automated Email to the guest confirming that it is possible to have an Early Checkin as room is available the day of before arrival. | |||
This example uses fixed values that you have entered into (SETTINGS) > PROPERTIES > ROOMS > SETUP > ROOM TEMPLATES and standard Template Variables set in the Property/Rooms, useful way to utilise the template variables and different values rather than duplicating auto actions. | |||
Trigger Tab :- | |||
*Trigger Event = Checkout | |||
*Trigger Time = -1 days (depending on when you want to notify the guest, in this example 2 days before arrival) | |||
*Trigger Window = 1 | |||
*Booking Source = All | |||
*Booking Status = All but not cancelled | |||
*Group bookings = Trigger all on master | |||
*Template Variables = [IF>:[TURNOVERDAYS]:1:yes|no] equal yes | |||
This template variable tests if there is 1 day between the guest booking and the next booking. | |||
Message tab :- | |||
*Send Email = Guest API/Smart Email (or one of the other options) | |||
*EMail Subject = Enter the appropriate details | |||
*Email Text = Your text, using the template variables to modify the specific text in the booking. Enter the text in both Plain Text Box (Messaging API) and HTML Box (Emails) | |||
Dear, [GUESTNAME], | |||
We are very happy to offer you 'Late Check-out' at [PROPERTYNAME] at the exceptional rate of [ROOMTEMPLATE3][PROPERTYCURRENCYBACK]. | |||
If you would like a late checkout, then please send an email to our Reservations team [PROPERTYEMAIL] confirming you would like the Late Checkout, provide your Booking Reservation Number [BOOKID] and Offer ‘LATECHECKOUT’ for the special Price. | |||
Best regards, | |||
[PROPERTYCONTACTFIRSTNAME] [PROPERTYCONTACTLASTNAME] | |||
[PROPERTYNAME] | |||
[PROPERTYADDRESS], | |||
[PROPERTYCITY], | |||
[PROPERTYPOSTCODE], | |||
[PROPERTYSTATE], | |||
[PROPERTYCOUNTRY]. | |||
Email :-[PROPERTYEMAIL] | |||
Website :- [PROPERTYWEB] | |||
Booking Info Tab :- Optional | |||
*Booking info code = LATCHECKOUT, | |||
*Booking Info Description = Upsell email sent [CURRENTDATE] :[ROOMTEMPLATE3][PROPERTYCURRENCYBACK] Late Checkout | |||
</div> | </div> | ||