Close rooms or rates at a channel

This page explains how to close rooms or rates at a channel.

1 Channels which receive prices from Beds24

You can temporarily close rooms if you do not send prices for the periods you want to close.

If there are already prices in the Booking.com system you need to remove them.

1.1 Temporarily disconnect a channel

1. Open the rates for all periods you want to close at the channel and untick the prices (“Summary” tab of the rate).

2. Go to SETTINGS->CHANNEL MANAGER->BOOKING.COM/EXPEDIA/AGODA (for example) and click "Update" to push the change through.

3. Check in your channels extranet that the rooms are closed.

4. Go go your rates again tick the prices and also untick the channel you want to close in the "Channels" tab of the rates and SAVE the change. (This will reactivate the rates for your booking page).

If you are also using daily prices make sure they are not activated for channel management (SETTINGS->PROPERTIES->ROOMS->DAILY PRICES).

1.2 Temporarily close a rate

1. Open the rates for all periods you want to close at the channel and untick the prices (“Summary” tab of the rate).

2. Go to channel manger page for example SETTINGS->CHANNEL MANAGER->BOOKING.COM/EXPEDIA/AGODA (for example) and click "Update" to push the change through.

3. Check in your channels extranet that the rate is closed.

4. Go go your rates again tick the prices and also untick the channel you want to close in the "Channels" tab of the rates and SAVE the change. (This will reactivate the rates for your booking page).

2 Channels which do not receive prices from Beds24 (iCal based connections)

You will need to close the rooms directly in the channels extranet.