Category:Confirmation Messages: Difference between revisions
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If the guest choose "offline payment", "custom gateway" or credit card collection Depending the payment method the the system may send out two confirmations. | If the guest choose "offline payment", "custom gateway" or credit card collection Depending the payment method the the system may send out two confirmations. | ||
The first confirmation message is sent out as soon as the guest clicks "Confirm Booking" to confirm their request. | The first confirmation message is sent out as soon as the guest clicks "Confirm Booking" to confirm their request. | ||
A second message containing the payment instruction message will be sent if a payment instruction for this method is entered in SETTINGS->PROPERTIES->PAYMENT COLLECTION->OFFLINE PAYMENT/CREDIT CARD after the guest entered their details or | A second message containing the payment instruction message will be sent if a payment instruction for this method is entered in SETTINGS->PROPERTIES->PAYMENT COLLECTION->OFFLINE PAYMENT/CREDIT CARD CUSTOM GATEWAY after the guest completed the payment, entered their card details or accepted to pay offline. | ||
If you do not want to send two confirmation messages set Non Payment Booking Status" = Cancelled. | If you do not want to send two confirmation messages set Non Payment Booking Status" = Cancelled. | ||