Booking Questions

This page is about the menu SETTINGS -> PROPERTIES -> BOOKING QUESTIONS

Here you can collect information from your guests.

1 Standard Questions

• Guest Title
• First Name
• Surname
• Email
• Telephone
• Mobile
• Fax
• Company
• Address
• City
• State
• Postcode
• Country (text )
• Country (selector - recommended)
• Arrival Time
• Guest Comments

For each question you have these options:

• not used - This field will not appear on your booking page
• compulsory - Your guests can not proceed the booking without entering this information
• optional - Show the field on your booking page but leave it to your guest to enter information or not

2 Custom Questions

Custom questions can be defined to request specific information e.g. age of children, allergies, etc. Select whether an answer is compulsory or optional.

Select whether the answer field should be shown to the guest as a single line, a multi line, a multiple choice list or selector, a date selector or a single tick box.

• Multiple choice options must be entered in square brackets after your question.

For example: This is a multiple choice question [this is option 1][this is option 2][this is option 3]

• If a tick box question is made compulsory the booking cannot proceed until the guest has ticked the box. This can be used for example with a link to your terms and conditions in the question.

Optionally you can add values to the tick box:

For example: I agree to the terms and conditions [yes][no] - this will print out yes if the guest ticks and no if the guest did not tick.

The questions can contain HTML for formatting purposes or to embed links to other pages.

For example: I read the <a href="http://mylink.com" target="_blank"> the terms </a>

If you have enabled languages please make sure you enter the custom question in all languages you have selected.

You can change the Question Order in which the fields appear on your booking page using via drag on drop or using the arrows.

Questions set to internal are not shown on the booking page but are still available in the control panel to collect and store internal information about each booking.

In REPORTS->CUSTOM REPORTS you can create custom reports which include the answers to the custom questions.