Messages: Difference between revisions
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*You can view all messages from the "API Messages" component on the [[:Category:Dashboard|DASHBOARD]]. | *You can view all messages from the "API Messages" component on the [[:Category:Dashboard|DASHBOARD]]. | ||
*The complete message thread with a guest is available in "API Messages" tab in the booking. Attachments are available as links. | *The complete message thread with a guest is available in "API Messages" tab in the booking. Attachments are available as links. | ||
*You and your guests will see the messages in the | *You and your guests will see the messages in the channels extranet. | ||
==Send messages to guests== | ==Send messages to guests== | ||
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Open the booking and go to the "API Messages" tab or click on the message on the dashboard to open the thread. | Open the booking and go to the "API Messages" tab or click on the message on the dashboard to open the thread. | ||
Auto Actions can | Enter your reply there. Auto Actions can be used to send message templates from the "Mail & Actions" tab. | ||
==Supported OTA's == | ==Supported OTA's == | ||