Difference between revisions of "Booking Questions"
Jump to navigation
Jump to search
| Line 1: | Line 1: | ||
[[Category:Booking Page]] | [[Category:Booking Page]] | ||
[[Category:Booking_Engine]] | [[Category:Booking_Engine]] | ||
| − | This page is about the menu SETTINGS | + | <div class="heading">Page Title</div> |
| − | + | This page is about the menu {{#fas:cog}} (SETTINGS) PROPERTIES > BOOKING QUESTIONS | |
| − | |||
| − | |||
__TOC__ | __TOC__ | ||
| − | + | =Functionality= | |
| − | + | You can set up questions to collect the information you require from guests. For each question you have these options: | |
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | For each question you have these options: | ||
*'''not used''' - This field will not appear on your booking page | *'''not used''' - This field will not appear on your booking page | ||
| Line 33: | Line 11: | ||
*'''optional''' - Show the field on your booking page but leave it to your guest to enter information or not | *'''optional''' - Show the field on your booking page but leave it to your guest to enter information or not | ||
*'''internal''' - This field will not appear on your booking page but is still available in the control panel to collect and store internal information about each booking. | *'''internal''' - This field will not appear on your booking page but is still available in the control panel to collect and store internal information about each booking. | ||
| + | |||
| + | |||
| + | = Standard Questions = | ||
| + | These are predefined questions to collect commonly used information. | ||
== Custom Questions == | == Custom Questions == | ||
| − | |||
Custom questions can be defined to request specific information e.g. age of children, allergies, etc. | Custom questions can be defined to request specific information e.g. age of children, allergies, etc. | ||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
Additionally, you can select the 'Type' of input field: | Additionally, you can select the 'Type' of input field: | ||
| Line 59: | Line 32: | ||
In REPORTS > CUSTOM REPORTS you can create a report and use the answers to the custom questions | In REPORTS > CUSTOM REPORTS you can create a report and use the answers to the custom questions | ||
| − | ===Usage Examples for Custom Questions | + | == Question Order == |
| − | + | You can change the order in which the fields appear on your booking page. Just drag and drop or use the arrows. | |
| + | |||
| + | =Usage Examples for Custom Questions= | ||
| + | ==Agreement to Terms and Conditions== | ||
If a '''Tick Box''' question is made compulsory the booking cannot proceed until the guest has ticked the box: | If a '''Tick Box''' question is made compulsory the booking cannot proceed until the guest has ticked the box: | ||
| Line 69: | Line 45: | ||
*I read the <a href="<nowiki>http://my_terms.com</nowiki>" target="_blank">Terms and Conditions</a> and agree to them [yes][no] | *I read the <a href="<nowiki>http://my_terms.com</nowiki>" target="_blank">Terms and Conditions</a> and agree to them [yes][no] | ||
| − | + | ==Creating a list for arrival and/or departure times== | |
You can control the format of the arrival and departure times using custom questions. | You can control the format of the arrival and departure times using custom questions. | ||
| Line 79: | Line 55: | ||
This creates a drop-down list and leaves no room for formatting errors or inconsistencies. | This creates a drop-down list and leaves no room for formatting errors or inconsistencies. | ||
| − | |||
| − | |||
| − | |||
Revision as of 16:38, 4 June 2020
Page Title
This page is about the menu (SETTINGS) PROPERTIES > BOOKING QUESTIONS
Contents
1 Functionality
You can set up questions to collect the information you require from guests. For each question you have these options:
- not used - This field will not appear on your booking page
- compulsory - Your guests can not proceed the booking without entering this information
- optional - Show the field on your booking page but leave it to your guest to enter information or not
- internal - This field will not appear on your booking page but is still available in the control panel to collect and store internal information about each booking.
2 Standard Questions
These are predefined questions to collect commonly used information.
2.1 Custom Questions
Custom questions can be defined to request specific information e.g. age of children, allergies, etc.
Additionally, you can select the 'Type' of input field:
- Single Line Field
- Multi Line Field
- Multiple List - This creates a list of choices with radio buttons. Format: Question [option 1][option 2][option 3]
- Multiple Select - This creates a drop-down list of choices. Format: Question [option 1][option 2][option 3]
- Tick Box - You can assign values to your tick box. Format: Question [Yes][No]. If ticked, 'Yes' is saved. If not ticked, 'No' is saved.
- Date Selector
If you have enabled additional languages please make sure you enter the custom question in all languages you have selected.
In REPORTS > CUSTOM REPORTS you can create a report and use the answers to the custom questions
2.2 Question Order
You can change the order in which the fields appear on your booking page. Just drag and drop or use the arrows.
3 Usage Examples for Custom Questions
3.1 Agreement to Terms and Conditions
If a Tick Box question is made compulsory the booking cannot proceed until the guest has ticked the box:
- I agree to the terms and conditions [yes][no]
Using HTML formatting you can also embed a link to your terms and conditions:
- I read the <a href="http://my_terms.com" target="_blank">Terms and Conditions</a> and agree to them [yes][no]
3.2 Creating a list for arrival and/or departure times
You can control the format of the arrival and departure times using custom questions.
Set up a custom question like this:
- Arrival Time[12:00][12:30][01:00][01:30][02:00][02:30][03:00][03:30][04:00][04:30]05:00][05:30][06:00][06:30][07:00][07:30][08:00][08:30][09:00][09:30][10:00][10:30][11:00][11:30]
Make it Type = 'Multiple Select'.
This creates a drop-down list and leaves no room for formatting errors or inconsistencies.
