Managing Business Disruptions: Difference between revisions
Jump to navigation
Jump to search
No edit summary |
|||
| Line 16: | Line 16: | ||
We have added a new column "Cancel Date" in REPORTS >CUSTOM REPORTS which allows you to create reports on cancelled bookings. | We have added a new column "Cancel Date" in REPORTS >CUSTOM REPORTS which allows you to create reports on cancelled bookings. | ||
= | =Adjust to changed demand= | ||
==Block days between bookings== | ==Block days between bookings== | ||
The setting "Block Dates after Check-out" in {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SETUP allow to block days between departure and the next arrival to allow for cleaning. | The setting "Block Dates after Check-out" in {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SETUP allow to block days between departure and the next arrival to allow for cleaning. | ||
<span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> This option is only suitable for rooms with a quantity of one, the logic will not work correctly with room types with a quantity greater than one. | <span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> This option is only suitable for rooms with a quantity of one, the logic will not work correctly with room types with a quantity greater than one. | ||
==Accept requests only instead of confirmed direct bookings== | ==Accept requests only instead of confirmed direct bookings== | ||
In {{#fas:cog}} (SETTINGS) PROPERTIES > BOOKING RULES you can change your „Booking Type“ to „Request“. This means that guests enquire and you confirm or decline each booking manually. | In {{#fas:cog}} (SETTINGS) PROPERTIES > BOOKING RULES you can change your „Booking Type“ to „Request“. This means that guests enquire and you confirm or decline each booking manually. | ||
| Line 34: | Line 35: | ||
For more information please see [https://wiki.beds24.com/index.php/RefundProtect here]. | For more information please see [https://wiki.beds24.com/index.php/RefundProtect here]. | ||
==Attract last-minute bookers== | ==Attract last-minute and long-term bookers== | ||
If you suffer from a lack of tourist demand consider: | |||
*removing or reducing minimum days until check-in rules set in your daily prices and rates and same day booking cut off in {{#fas:cog}} (SETTINGS) PROPERTIES > BOOKING RULES to allow last minute bookings. | |||
*Attracting long-term stays with long-stay discounts. | |||
==Make sure guests can book for next year== | ==Make sure guests can book for next year== | ||
While cancelling their next trips many guests are already booking ahead for next year. Open up for sale by adding prices for more than a year ahead by adding prices and increasing the "Max Days in Advance" setting when using rates. If you set "Export data" = 2 years in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER we will send data as far ahead to the channel as they allow. | While cancelling their next trips many guests are already booking ahead even for next year. Open up for sale by adding prices for more than a year ahead by adding prices and increasing the "Max Days in Advance" setting when using rates. If you set "Export data" = 2 years in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER we will send data as far ahead to the channel as they allow. | ||
==Update your descriptions == | ==Update your descriptions == | ||
| Line 47: | Line 50: | ||
We also integrate with several [[:category:Self-Check-in|partners]] who offer self check-in solutions. | We also integrate with several [[:category:Self-Check-in|partners]] who offer self check-in solutions. | ||
==Take advantage of Google Hotel Ads lowered limits on bids == | ==Take advantage of Google Hotel Ads lowered limits on bids == | ||
| Line 64: | Line 60: | ||
If you do not use dynamic pricing via Pricelabs or RoomPriceGenie you can use the yield optimizer in PRICES > YIELD OPTIMIZER to automatically adjust prices based on availability. | If you do not use dynamic pricing via Pricelabs or RoomPriceGenie you can use the yield optimizer in PRICES > YIELD OPTIMIZER to automatically adjust prices based on availability. | ||
==Evaluate alternative rental options== | |||
In many areas there is still a demand for accommodation which under normal circumstances might not be considered lucrative but can now help to cover costs. | |||
*Attract guests who need longer term temporary accommodation by extending maximum stays and offering discounts for longer stays. | |||
*Offer day use with limited service as "homeoffice" for people need a place to work. | |||
*Offer accommodation to guests who want to isolate themselves. | |||
*Offer accommodation to people who normally live together but need alternative accommodation at the moment. | |||
=Adjust Channel Manager= | |||
==Close or reduce availability at channels== | ==Close or reduce availability at channels== | ||
If you accept direct bookings or requests but do not want to sell all rooms or any rooms at OTAs at the moment you can reduce or close availability at the channels via SETTINGS->CHANNEL MANAGER->CHANNEL INVENTORY. Check on the channels web sites that the inventory is actually closed. | If you accept direct bookings or requests but do not want to sell all rooms or any rooms at OTAs at the moment you can reduce or close availability at the channels via SETTINGS->CHANNEL MANAGER->CHANNEL INVENTORY. Check on the channels web sites that the inventory is actually closed. | ||
==Completely disconnect channels== | ==Completely disconnect channels== | ||
If you want to close the availability at the channels close the availability in Beds24 first. Check at the channels that the rooms are closed. You can then disconnect in the channel. | If you want to close the availability at the channels close the availability in Beds24 first. Check at the channels that the rooms are closed. You can then disconnect in the channel. | ||