Hometogo Mapping: Difference between revisions

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Only bookings made after the connection is established will be imported and can be managed. Existing bookings can be imported via iCal or manually.
Only bookings made after the connection is established will be imported and can be managed. Existing bookings can be imported via iCal or manually.


Hometogo does not send confirmation messages. They require these to be sent from Beds24. The confirmation message you have set up in {{#fas:cog}} (SETTINGS)  GUEST MANAGEMENT >CONFIRMATION MESSAGES will be sent to the guest.
Hometogo will send confirmation messages to guests. If you want to send an additional confirmation message you can set up an Auto Action in {{#fas:cog}} (SETTINGS)  GUEST MANAGEMENT >AUTO ACTIONS.


== Set up ==
== Set up ==
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*The Homtetogos XML activation is per Beds24 account/subaccount. All properties visible in the account can be connected.
*The Homtetogos XML activation is per Beds24 account/subaccount. All properties visible in the account can be connected.
*If you have different Hometogo accounts you have to make sure that in each Beds24 account activated for Hometogo only the accommodations that belong to the connecting Hometogo account are avaible.
*If you have different Hometogo accounts you have to make sure that in each Beds24 account activated for Hometogo only the accommodations that belong to the connecting Hometogo account are available.


=== Languages ===
=== Languages ===
Hometogo will inform you which language is compulsory. It is the language of the Hometogo site you are listed.  If this language is different from the language you use as default language for your booking page you can set it in {{#fas:cog}} (SETTINGS)  CHANNEL MANAGER  > HOMETOGO  > SPECIFIC CONTENT.
English content is mandatory. If you have content in other languages than English Hometogo will use the language which matches the language of the Homtogo site you signed up with.  


If you need to activate languages go to{{#fas:cog}} (SETTINGS)  BOOKING ENGINE > INTERNATIONALISATION.
If you need to activate languages go to{{#fas:cog}} (SETTINGS)  BOOKING ENGINE > INTERNATIONALISATION.
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*Accurate address for each property
*Accurate address for each property
*Latitude and longitude for each property
*Latitude and longitude for each property
*At least 6 pictures for each listing recommended resolution of 1920x1080.  
*At least 10 pictures for each listing recommended resolution of 1920x1080.  
*Headlines with at least 20 characters
*Headlines with at least 20 characters
*Unit size
*Each listing must have at least one bedroom and one bathroom
*Each listing must have at least one bedroom and one bathroom
*For online bookings you will need prices and inventory
*You will need prices and inventory


==== Room Configurations - Define Bedrooms and Bathrooms====
==== Room Configurations - Define Bedrooms and Bathrooms====
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'''Step 2:  Enable rooms'''  
'''Step 2:  Enable rooms'''  


Go to {{#fas:cog}} (SETTINGS)  CHANNEL MANAGER > HOMETOGO > MAPPINGG and tick "Enable".  
Go to {{#fas:cog}} (SETTINGS)  CHANNEL MANAGER > HOMETOGO > MAPPING and tick "Enable".
 
Hometogo will read content data every 20 hours. They will skip all rooms/properties which do not meet their criteria.  


== Cancellations ==
== Cancellations ==
If you set a booking to "Cancelled" we will send it as "Cancelled by guest" to Hometogo. If the booking is cancelled by the owner you can set this as a "substatus" via the second selector next to the "Cancelled" status in the "Summary" tab of the booking.
If you or your guest needs to cancel a booking you/the guest will need to contact Hometogo support.  
 
If a different reason for the cancellation applies you can set this by adding one of the following info codes in to "Info" tab of the booking:
 
CANCELLED_BY_OWNER
 
CANCELLED_BY_OWNER_INVALID_CARD
 
CANCELLED_BY_OWNER_NO_PAYMENT
 
CANCELLED_BY_OWNER_UNIT_NOT_AVAILABLE
 
<div class="warning">{{#fas:exclamation-triangle}} Never delete bookings from Hometogo because Hometogo expect to read the booking status even if they are cancelled.
</div> 


== Updates ==
== Updates ==
Retrieved from "https://wiki.beds24.com/index.php/Hometogo_Mapping"