Auto Actions: Difference between revisions

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Lesley (talk | contribs)
Lesley (talk | contribs)
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*Booking Status = No Change
*Booking Status = No Change


Message tab:  
Message tab: For channels using the Message API, then enter the text in the Plain text box, for emails enter the text in the HTML box.
*Update details as appropriate
 
**Booking API and Email Smart: If the "Mail & Actions" tab contains a "real" Email address the message is sent to the guests Email address. If only a masked Email address is available the message sends via the channels API messaging systems if possible. If no connection to a messaging system is available the message will send to the Email address from the "Mail & Actions" tab of the Email. Messages to the Email address entered in the field "Internal" are sent via Email.
*'''Send Message''' = Booking API/Smart Email
**Booking API and Email: Messages are sent via channels API messaging systems if possible. If no connection to a messaging system is available the message will send to the Email address from the "Mail & Actions" tab of the Email. Messages to the Email address entered in the field "Internal" are sent via Email.
 
If the "Mail & Actions" tab contains a "real" Email address the message is sent to the guests Email address. If only a masked Email address is available the message sends via the channels API messaging systems if possible.
 
If no connection to a messaging system is available the message will send to the Email address from the "Mail & Actions" tab of the Email.
 
*'''Email Subject''' - enter the subject for your Guests
 
*'''Plain Text Box''' - will send to channels using Message API
 
Message Text :- enter the text you wish to send to your guests include URL. Template variables can be used [[Template_Variables| see here]]
 
*'''HTML box''' - Email will be sent


*Enter your text. If you are using the "Additional Information" function SETTINGS->PROPERTIES->ROOMS->SET UP "Unit Names" you can use template variables  
*Enter your text. If you are using the "Additional Information" function SETTINGS->PROPERTIES->ROOMS->SET UP "Unit Names" you can use template variables  
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The template variables will only work if you have entered text in SETTINGS->PROPERTIES->ROOMS->SET UP "Unit Names". The context help for this setting will explain how to do this.
The template variables will only work if you have entered text in SETTINGS->PROPERTIES->ROOMS->SET UP "Unit Names". The context help for this setting will explain how to do this.
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