Category:Confirmation Messages: Difference between revisions
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If you have set "Non Payment Booking Status" = Request in ({{#fas:cog}} (SETTINGS) PAYMENTS >PAYMENT COLLECTION the confirmation message will be sent after the guest clicked "Confirm Booking" (before they paid). | If you have set "Non Payment Booking Status" = Request in ({{#fas:cog}} (SETTINGS) PAYMENTS >PAYMENT COLLECTION the confirmation message will be sent after the guest clicked "Confirm Booking" (before they paid). | ||
If the guest chooses "offline payment", "custom gateway" or credit card collection Depending the payment method the the system may send out two confirmations. | '''If the guest chooses "offline payment", "custom gateway" or credit card collection ''' | ||
Depending the payment method the the system may send out two confirmations. | |||
The first confirmation message is sent out as soon as the guest clicks "Confirm Booking" to confirm their request. | The first confirmation message is sent out as soon as the guest clicks "Confirm Booking" to confirm their request. | ||
A second message containing the payment instruction message will be sent if a payment instruction for this method is entered in ({{#fas:cog}} (SETTINGS) PAYMENTS > PAYMENT GATEWAYS->OFFLINE PAYMENT/CREDIT CARD CUSTOM GATEWAY after the guest completed the payment, entered their card details or accepted to pay offline. | A second message containing the payment instruction message will be sent if a payment instruction for this method is entered in ({{#fas:cog}} (SETTINGS) PAYMENTS > PAYMENT GATEWAYS->OFFLINE PAYMENT/CREDIT CARD CUSTOM GATEWAY after the guest completed the payment, entered their card details or accepted to pay offline. | ||