Category:Confirmation Messages: Difference between revisions
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== Email and Screen Messages == | == Email and Screen Messages == | ||
You have the option to customise the booking confirmation Email and screen messages to your guests. Customisation is optional, the essential booking details will be displayed and sent to the guest automatically. Messages are sent from the Email account set in [[Outgoing Email]]. Confirmation Emails are only sent to bookings from your own booking page. Booking channels send their own confirmations but you have the option to set up an [[Auto_Actions|Auto Action Email]] for bookings from booking channels if you want to send your own confirmation or additional information. | You have the option to customise the booking confirmation Email and screen messages to your guests. Customisation is optional, the essential booking details will be displayed and sent to the guest automatically. Messages are sent from the Email account set in [[Outgoing Email]]. Confirmation Emails are only sent to bookings from your own booking page. Booking channels send their own confirmations but you have the option to set up an [[Auto_Actions|Auto Action Email]] for bookings from booking channels if you want to send your own confirmation or additional information. | ||
Booking confirmations can consist of up to three parts. This gives you the option to create specific messages: | Booking confirmations can consist of up to three parts. This gives you the option to create specific messages: | ||
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*{{#fas:cog}} (SETTINGS) GUEST MANAGEMENT > CONFIRMATION MESSAGES - > TYPE MESSAGES - same information used on the screen and in the Email | *{{#fas:cog}} (SETTINGS) GUEST MANAGEMENT > CONFIRMATION MESSAGES - > TYPE MESSAGES - same information used on the screen and in the Email | ||
*{{#fas:cog}} (SETTINGS) GUEST MANAGEMENT > CONFIRMATION MESSAGES > PERIOD MESSAGES - option to enter specific messages for screen and Email | *{{#fas:cog}} (SETTINGS) GUEST MANAGEMENT > CONFIRMATION MESSAGES > PERIOD MESSAGES - option to enter specific messages for screen and Email | ||
'''The display order is''': | '''The display order is''': | ||
1. Confirmation Message (first Part) ({{#fas:cog}} (SETTINGS) GUEST MANAGEMENT > CONFIRMATION MESSAGES) | 1. Confirmation Message (first Part) ({{#fas:cog}} (SETTINGS) GUEST MANAGEMENT > CONFIRMATION MESSAGES > Booking Confirmation Screen and Email Message (first part) ) | ||
2. Type Message {{#fas:cog}} (SETTINGS) GUEST MANAGEMENT > CONFIRMATION MESSAGES > TYPE MESSAGES) | 2. Type Message {{#fas:cog}} (SETTINGS) GUEST MANAGEMENT > CONFIRMATION MESSAGES > TYPE MESSAGES) | ||
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3. Period Message {{#fas:cog}} (SETTINGS) GUEST MANAGEMENT > CONFIRMATION MESSAGES > PERIOD MESSAGES) | 3. Period Message {{#fas:cog}} (SETTINGS) GUEST MANAGEMENT > CONFIRMATION MESSAGES > PERIOD MESSAGES) | ||
4. Confirmation Message (last part) ({{#fas:cog}} (SETTINGS) GUEST MANAGEMENT > CONFIRMATION MESSAGES ) | 4. Confirmation Message (last part) ({{#fas:cog}} (SETTINGS) GUEST MANAGEMENT > CONFIRMATION MESSAGES > Booking Confirmation Screen and Email Message (last part)) | ||
'''Booking Confirmation Screen and Email Message (first part)''' and '''Booking Confirmation Screen and Email Message (last part)'''. They will be displayed to the guest on the screen along with their booking details when they complete their booking [[Template Variables]], which include information from the booking may be included. This text is optional, the essential booking details will be displayed to the guest automatically. This message is a way to personalise the booking. | |||
<span style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> At the bottom of {{#fas:cog}} (SETTINGS) GUEST MANAGEMENT > CONFIRMATION MESSAGES you can define how much space you want to leave between each section. | <span style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> At the bottom of {{#fas:cog}} (SETTINGS) GUEST MANAGEMENT > CONFIRMATION MESSAGES you can define how much space you want to leave between each section. | ||