Difference between revisions of "Category:Messaging"
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− | *'''Confirmation Messages''' are the | + | *'''Confirmation Messages''' are the screen message and the Emails guests automatically receive after they have completed a booking. For customisation go to SETTINGS -> PROPERTIES -> CONFIRMATION MESSAGES. If you want to send confirmation messages from your own Email address connect your Email account in SETTINGS -> ACCOUNT -> OUTGOING EMAIL. |
− | *Whenever there is a new booking the system automatically sends a '''Host Notification''' | + | *Whenever there is a new booking the system automatically sends a '''Host Notification Email''' to the Email address entered in SETTINGS-> PROPERTIES->DESCRIPTION. For customisation, to add additional recipients or receive '''SMS notifications''' on new bookings go to SETTINGS -> ACCOUNT -> HOST NOTIFICATIONS. |
− | *'''Standard Reply''' Emails will open in your desktop email program. They can be sent via the "mail" icon in the booking. Go to SETTINGS -> GUEST MANAGEMENT -> STANDARD REPLIES | + | *'''Standard Reply''' Emails will open in your desktop email program. They can be sent via the "mail" icon in the booking. Go to SETTINGS -> GUEST MANAGEMENT -> STANDARD REPLIES to set up templates. |
− | *'''Auto Action Emails''' are templates programmed to occur at a time relative to the booking being made, check in date or check out date. They can | + | *'''Auto Action Emails''' are templates programmed to occur at a time relative to the booking being made, check in date or check out date. They can send automatically or manually. Go to SETTINGS -> GUEST MANAGEMENT -> AUTO ACTIONS to create templates. |
Revision as of 15:49, 23 October 2014
- Confirmation Messages are the screen message and the Emails guests automatically receive after they have completed a booking. For customisation go to SETTINGS -> PROPERTIES -> CONFIRMATION MESSAGES. If you want to send confirmation messages from your own Email address connect your Email account in SETTINGS -> ACCOUNT -> OUTGOING EMAIL.
- Whenever there is a new booking the system automatically sends a Host Notification Email to the Email address entered in SETTINGS-> PROPERTIES->DESCRIPTION. For customisation, to add additional recipients or receive SMS notifications on new bookings go to SETTINGS -> ACCOUNT -> HOST NOTIFICATIONS.
- Standard Reply Emails will open in your desktop email program. They can be sent via the "mail" icon in the booking. Go to SETTINGS -> GUEST MANAGEMENT -> STANDARD REPLIES to set up templates.
- Auto Action Emails are templates programmed to occur at a time relative to the booking being made, check in date or check out date. They can send automatically or manually. Go to SETTINGS -> GUEST MANAGEMENT -> AUTO ACTIONS to create templates.
Pages in category "Messaging"
The following 11 pages are in this category, out of 11 total. download this selection of articles as a PDF book