Pre-Arrival tool

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Revision as of 16:53, 16 April 2021 by Annette (talk | contribs)
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Pre-Arrival tool COMING SOON
This page is about the menu  (SETTINGS) APPS & INTEGRATIONS > CHARGEAUTOMATION.

-General Information

ChargeAutomation provides a free Online Pre Check-in too for Vacation Rentals & Hotels.

For Beds24 normal channel manager fees apply.

Capabilities

The tool lets you:

  • Collect guest ID/passport
  • Collect ´credit card scan
  • Collect Email, phone number
  • Collect selfie
  • Accept "Terms & Conditions"
  • Collect E-signature
  • Collect information (i.e. arrival time, email, number of guests)
  • Offer upsells
  • Import booking modifications


Set up

Step 1: Activate Rooms

Go to (SETTINGS) APPS & INTEGRATIONS > CHARGEAUTOMATION tick "Bookings" for all rooms you want to connect to ChargeAutomation

Step 2: Connect to ChargeAutomation

  • Login in to ChargeAutomation
  • Under PMS tab you select Beds24
  • Select your pre-arrival preferences

How it works

When a new reservation is received, a link is emailed to the guest to complete their pre-arrival.

Information collected from the guest is posted back to Beds24.

Troubleshooting

Error! credentials do not match with the credentials at Beds24

Please ensure you have enabled the rooms in your account and make sure you are entering your beds24 username

Disconnect

To stop Beds24 sending data untick the check boxes in (SETTINGS) APPS & INTEGRATIONS > PRE ARRIVAL TOOL

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