Booking Questions
This page is about the menu SETTINGS -> PROPERTIES -> BOOKING QUESTIONS
Here you can collect information from your guests.
Contents
1 Standard Questions
- Guest Title
- First Name
- Surname
- Telephone
- Mobile
- Fax
- Company
- Address
- City
- State
- Postcode
- Country (text )
- Country (selector - recommended)
- Arrival Time
- Guest Comments
For each question you have these options:
- not used - This field will not appear on your booking page
- compulsory - Your guests can not proceed the booking without entering this information
- optional - Show the field on your booking page but leave it to your guest to enter information or not
- internal - This field will not appear on your booking page but is still available in the control panel to collect and store internal information about each booking.
2 Custom Questions
Custom questions can be defined to request specific information e.g. age of children, allergies, etc.
You have the same options as with the standard questions:
- not used - This field will not appear on your booking page
- compulsory - Your guests can not proceed the booking without entering this information
- optional - Show the field on your booking page but leave it to your guest to enter information or not
- internal - This field will not appear on your booking page but is still available in the control panel to collect and store internal information about each booking.
Additionally, you can select the 'Type' of input field:
- Single Line Field
- Multi Line Field
- Multiple List This creates a list of choices with radio buttons. See below for usage.
- Multiple Select This creates a drop-down list of choices. See below for usage.
- Tick Box
- Date Selector
Multiple choice options (Multiple List and Multiple Select) must be entered in square brackets after your question, like this:
Question[option 1][option 2][option 3]
- If a tick box question is made compulsory the booking cannot proceed until the guest has ticked the box. This can be used for example with a link to your terms and conditions in the question.
Optionally you can add values to the tick box:
For example: I agree to the terms and conditions [yes][no] - this will print out yes if the guest ticks and no if the guest did not tick.
The questions can contain HTML for formatting purposes or to embed links to other pages.
For example: I read the <a href="http://mylink.com" target="_blank"> the terms </a>
If you have enabled languages please make sure you enter the custom question in all languages you have selected.
In REPORTS->CUSTOM REPORTS you can create custom reports which include the answers to the custom questions.
3 Question Order
You can change the order in which the fields appear on your booking page. Just drag and drop or use the arrows.
