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Go to SETTINGS->CHANNEL MANAGER->BOOKING.COM XML ->VIEW CONTENT or click Click on the "View content sent to Booking.com" link. If you see problems click on the links in the "Settings" column to go to the settings where you can fix the problems.
==If you manage more than one property in a Booking.com account and do not have a group account with Booking.com==Booking.com group accounts have a "Group Home" tab. If you do not see a "Group Home" tab when you log into Booking.com you do not have a group account. *Contact Booking.com support and ask them to create a group account for you. *Ask them for your legal entity ID.*Start a support ticket via the SUPPORT button in the top left of '''NOTE''': To use this function your control panel with your legal entity ID. We will then prepare the connection need to be activated for you. #Tick the check box for "Inventory and Prices and Bookings" and SAVE.#Click on the "Manage Content" button. ##Click on the "..content." button next to the property and select "Send to Booking.com Account xxx" to create a property. ##If you see errors fix them. When you see "Success" you can send your rooms.##Click on the "...error message " button next to the room and select Access denied"Get allowed room names". Double check your room uses one of these names.##Click on the "..." button next to the room and select "Create at Booking.com" to create the room. ##If you see errors fix them. When you see "Success" the room was sent. ##Click on the "..." button next to the property and select "Check Property". If you see errors (red) fix them then check again. Warnings are shown in yellow and should be addressed but this connection is not mandatoryactivated for content. When you see no error Log into your can open the property at Booking.com. ##To open accoun tand change the property click on the "connection type..." button next to the property and select "Open Property". ##Click on the "..." button next to the property and select . Properties with status “XML Ready to Open” will automatically be opened within 24 hoursThen try again.
'''Code 733 - Room 532610702 ("Apartment with Sea View") does not have kitchen or kitchenette''' '''Code 733 - Room occupancy (42) Click the Start button and search for room 532610702 ("Apartment with Sea View") does not correspond to RoomType (Double)'''BEDS24.
'''Code 733 - Room type for room 532610702 (<embedvideo service="Apartment with Sea Viewyoutube"), set to "Double" does not correspond to expected RoomType (Apartment)''' >https://youtu.be/VYzWI-PDVYk</embedvideo>
'''Code 733 3) Complete the rest of the on screen instructions and make sure you select a two- Property has pending photo requests'''way connection and content.
= Import Properties or Rooms from '''IMPORTANT:''' DO NOT confirm the connection in Booking.com =until you perform the next step in Beds24. == Import a Property which is not in 2. In Beds24==*If you do not have an active connection for another property activate an existing property for Booking.com by ticking "Inventory and Prices" or "Bookings".*Click on "Manage Content" and .*Select "Import Property".*Enter the Booking.com hotel ID of the property you want to import then click on "Import from Booking.com" -*If you did not have an active connection for another property untick "Inventory and Prices" or Bookings for the property you had activated.*Check that your prices imported properly.*''Click on the "View Actual Data" Button to check which prices and rooms you want availability will send to importBooking.com.
This will create a new property and rooms in Beds24. The Booking.com hotel and room IDs will be automatically added to the channel manager settings.
''This page explains how to create new accounts, properties and rooms on Booking.com directly from Beds24.''
'''This function is new. Please report any issues or feedback.'''
=Minimum Requirements=
# Information which credit cards are accepted.
# You need a cancellation policy.
# If you need a licence license number you need to enter it in Beds24 so we can send it.
= Rate Plans and Prices =
One rate plan is created. The rate ID gets auto populated in SETTINGS->CHANNEL MANAGER->BOOKING.COM.
If you need more rate plans for example a for different occupancies, a non-refundable rate or your rate plan contains meals you can add these create additional rate plans in your [[Booking.com extranetcom_XML:_Create_Booking.com_Rate_Plans_in_Beds24|SETTINGS->CHANNEL MANAGER->BOOKING.COM->MANAGE RATE PLANS]].
Rates and Daily Prices in which "Booking.com" is ticked will send.
= Limitations=
*Descriptions can can not be sent to Booking.com. They will create descriptios descriptions for you.
*Extra fees and taxes can not be included in the accommodation price.
*Following information can not be sent. You need to add them direclty directly in you Booking.com extranet. If you need assistance ask support how to do this.**"Nearest" freaturesfeatures
**Extra bed options
**Extra child options
= Setup=
As far as possible existing fields are sent to Booking.com. Unique information for Booking.com can be entered in SETTINGS CHANNEL MANAGER->BOOKING.COM -> SPECIFIC CONTENT.
'''NOTE''': Make sure your property address, latitude and longitude are correct because this can not be changed later.
==If you manage more than one property in a Booking.com account and already have ==You need a Booking.com group account with if you want to send properties to an existing Booking.com==account. Booking.com group accounts have a "Group Home" tab. If you do not see a "Group Home" tab when you log into Booking.com you do not have a group account. If you do not have a group account contact Booking.com support and ask them to create a group account for you.
In order to push your property to the right Booking.com account we need your legal entity IDwhich only group accounts have. This is a special ID which is not your Booking.com hotel partner ID or hotel ID.*If you already have an agreement with Booking.com check Check for your legal entity ID. If you do not have it ask Booking.com support to give it to you.
*Start a support ticket via the SUPPORT button in the top left of your control panel with your legal entity ID. We will then prepare the connection for you.
After we have notified you that we have registered your legal entity ID you can push properties and rooms:
#Tick the check box for "Inventory and Prices and Bookings" and SAVE.
#Click on the "Manage Content" button.
##Click on the "...Property" button next to the property and select "Send to Booking.com Account xxx" to create a property.
##If you see errors fix them. When you see "Success" you can send your rooms.
##Click on the "...Room" button next to the room and select "Get allowed room names". An English room name is mandatory. You can have a room name in a local language as well. Double check your room uses one of these names.##Click on the "...Room" button next to the room and select "Create at Booking.com" to create the room.
##If you see errors fix them. When you see "Success" the room was sent.
##Click on the "...Property" button next to the property and select "Check PropertyStatus". If you see errors (red) fix them then check again. Warnings are shown in yellow and should be addressed but this is not mandatory. When you see no error your can open the property at Booking.com. ##To open the property click on the "...Property" button next to the property and select "Open Property". ##Click on the "...Property" button next to the property and select "Check Status". Properties with status “XML Ready to Open” will automatically be opened within 24 hours.
==Create a new Booking.com account from Beds24==
#Tick the check box for "Inventory and Prices and Bookings" and SAVE.
#Click on the "Manage Content" button.
##Click on the "..Property." button next to the property and select "Create new Booking.com Account" to create an account containing this property.
##If you see errors fix them.
##Click on the "...Room" button next to the room and select "Get allowed room names". An English room name is mandatory. You can have a room name in a local language as well. Double check your room uses one of these names.##Click on the "...Room" button next to the room and select "Create at Booking.com" to create the room.
##If you see errors fix them. When you see "Success" the room was sent.
Booking.com will send you an E-mail to finalize the contract. After this is done you can open the property.
#Click on the "Manage Content" button.
#Click on the "...Property" button next to the property and select "Check Property". If you see errors (red) fix them then check again. Warnings are shown in yellow and should be addressed but this is not mandatory. When you see no error your can open the property at Booking.com. ##To open the property click on the "...Property" button next to the property and select "Open Property". ##Click on the "...Property" button next to the property and select "Check Status". Properties with status “XML Ready to Open” will automatically be opened within 24 hours. '''NOTE''': To use this function your connection need to be activated for content. If you see the error message "Access denied" your connection is not activated for content. Log into your Booking.com accoun tand change the connection type. Then try again.
==Content Setup==
===Accepted Payments===
The card types you have ticked in SETTINGS->PAYMENTS->CREDIT CARD COLLECTION will be sent as accepted payments to Booking.com. I you have not ticketd ticked any "Chash only" will be sent.
'''NOTE:''' Details about CVC and card details being sent to Beds24 need to be set in your Booking.com extranet. If required ask Booking.com support to assist you.
Booking.com requires tags. Tags will be extracted from the English language "Captions" which you can apply/change in the picture settings.
===License, Type of Residence, Property managed by (rentals only)===
For some regions licences are mandatory. Property licences need to be entered in SETTINGS->PROPERTIES->DESCRIPTION. If your location requires a license per room you can set this in SETTINGS-CHANNEL MANAGER-BOOKING.COM-SPECIFIC ROOM CONTENT in "Custom".
Defaults are
*Property managed by: Professional company. If the property is managed by a private person you can set this in SETTINGS-CHANNEL MANAGER-BOOKING.COM-SPECIFIC ROOM CONTENT in "Custom".
*Type of residence: other. If the type of residence is primary or secondary you can set this in SETTINGS-CHANNEL MANAGER-BOOKING.COM-SPECIFIC ROOM CONTENT in "Custom".
===Star Rating (hotels only)===
If you have a starrating you can add it in SETTINGS-CHANNEL MANAGER-BOOKING.COM-SPECIFIC ROOM CONTENT in "Custom".
= Common Errors =
'''Code 497 - Authorization error. Access denied while trying to update hotel xyz'''
The property is not activated for the use of the content API. Log into your Booking.com account, cancel the connection with Beds24 then request a new one which includes the content API.
'''No availability pushed'''
Go to SETTINGS->CHANNEL MANAGER->BOOKING.COM and click on "View Actual Data". If the prices and availability you see there are correct click UPDATE. Allow your update to be processed then open the room again.
'''Invalid phone number'''
Check that your phone number has a country code and that the country code is separated by a blank sprace space from the rest of the number.
'''CityName: Property content is required'''
'''PropertyLicenseNumber is mandatory for this location'''
Enter your licence number in SETTNGSSETTINGS->PROPERTIES->DESCRIPTION. '''Code 121 - Accommodation not contracted. Hotel could not be added to legal entity with id xxx. Legal entity xxx is not allowed to add properties in country: YZ. Please contact your account manager''' Contact Booking.com support and have all countries you are active in to your Partner Card (LEID) '''Code 733 - Property has pending photo requests Please ensure you have added a Caption to each of your pictures. SETTINGS-> BOOKING PAGE -> PICTURES , click MANAGE and then enter the Caption. If the error still occurs after a couple of hours your pictures are stuck at Booking.coms end. Contact Booking.com support and ask them to push the pictures. '''This SPO Hotel has not given invoice details or signed contract''' You need to finalize your contractual relations with Booking.com. Check the messages from Booking.com for instructions. If you are not sure what exactly Booking.com expects you to do contract Booking.com support. = Import Properties from Booking.com =You can create a new property and rooms in Beds24 from a property in Booking.com. The Booking.com hotel and room IDs will be automatically added to the channel manager settings. == 1. Initiate the XML connection in Booking.com ==Initiate the XML connection from the property menu within the booking.com extranet and then do the Beds24 setup. 1) Login to Booking.com and go to ACCOUNT->CHANNEL MANAGER. If you do not see this option contact Booking.com and tell them you want to use a channel manager
4) When ready you will receive a notification from Booking.com.
Please note that Booking.com will not send all content (for example pictures are not sent) you can check what Booking.com sent when you click on the "View content sent to Booking.com" link so you can see which information needs to be set up in Beds24.
== Import Rooms to a Property which is already connected 3. Confirm the connection in Booking.com ==If When import and prices are correct you have created new rooms can confirm the connection in Booking.com, to an existing Hotel ID you . [[Image:bookingconfirm.png|450px|link=]][[Media:bookingconfirm.png|view large]] Beds24 will need to import them in to Beds24 now automatically update prices and then availability and map themimport bookings.
== 4. Import content and existing bookings from Booking.com===*Click on "Manage Content".*Click on "Property" and then on select "Import from Booking.com" for *Go back to SETTINGS->CHANNEL MANAGER->BOOKING.COM and click on the the room you want "Import existing bookings" button to importbookings which for future dates.
=Update Content to Booking.com=
#Set the proeprty offline.
#Go to SETTINGS->CHANNEL MANAGER->BOOKING.COM XML ->VIEW CONTENT or click Click on the "View content sent to Booking.com" link to see what will send.
#Click on the "Manage Content" button.
#Click "Property" to update the content for the property or on "Update at Booking.comRoom"to update the content for the room. '''NOTE:''' All manuell changes or additions you entered directly in Booking.com will be overridden when you click Then select "Update at Booking.com".
'''NOTE:''' All existing content, manuel changes or additions you entered directly in Booking.com will be overridden when you click "Update at Booking.com".
</div>
=Disconnect=
*Unticking "Inventory and Prices" and "Bookings" will stop Beds24 sending data to Booking.com. This will not remove the data from Booking.com and it will still be bookable.
2. Room feature codes (room amenity type codes )
AIR_CONDITIONING
COFFEE_MAKER
KETTLE
DISHES_UTENSILS
GRILL
IRON_BOARD
KITCHEN_SUPPLIES
