Outgoing Email

Go to SETTINGS -> ACCOUNT -> OUTGOING EMAIL

Sending Account: Choose whether to use the system email server or your own email address to send email. If you choose your own email address the guest will receive an email confirmation from your email address and you will see sent mails in your outgoing mail folder. If you choose the default the guest will receive a booking notification from our email address.

The following settings are required if you use your own email address

Email Address: This is the email address which will send email notifications.

Mail Server: This is the email server which will send your email. For example the gmail server is smtp.gmail.com.

User Name: This is the user name for your email server. This is often your email address.

Password: This is the password for your email server.

Use Encryption: This is the email server encryption setting. For example the gmail server requires SSL.

Port Number: This is the email server SMTP port. This is normally 25 but can be different. For example the gmail server uses 465.

1 Standard Setups

Gmail

Mail Server: smtp.gmail.com

Encryption: SSL

Port: 465

Microsoft Live (Hotmail)

Mail Server: smtp.live.com

Encryption: No

Port: 587

2 Trouble Shooting

Hotmail and other providers might  ask for authentication. Log into your Email account, check your notifications or settings and follow the instructions given by your Email provider. If you cannot find them ssk your provider what you need to do to let Beds24 send Emails through your your SMTP server .

You need 2-step verification on your googlemail account. Here google explains how to create an application specific password which can be used with the booking system. If  you try to use your normal googlemail password Google might block the emails from sending and treat them as spam.

If Emails are not sending please check your "Descriptive Sending Email Address", it cannot be a word only. The pop up help for the setting has examples of valid formats.