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<span class="" style=Import upcoming bookings== For each room you have mapped in the previous step, scroll to the rooms and set "color: #f3e504; font-size: 150%;Enable" >{{#fas:lightbulb}} </span> <span style="font'Import (1-weight: bold;" >Tip</span> way only)'. Click on the "View Actual DataImport Existing Bookings" Button to check which prices and availability button. If the connection has been confirmed by us Booking.com will sendfull reservation details. If not only a summary will be sent. In this case click again after you have received an Email from Booking.com that Beds24 confirmed your connections request. We will then update 10 bookings at a time. If you have more bookings click again.
no edit summary
**send maximum stay
**send closed to arrival and closed to departure
**send multiple ratesprices
**add a multiplier to mark prices up or down.
*import bookings, modifications to bookings and cancellations, importing modifications or cancellations can be disabled for individual bookings
*Set the "Booking.com Rate Type" to '''Per Occupancy Pricing'''.
*If you use daily prices a price for each date and occupancy will be sent. Multiple occupancy prices can send on each rate plan. Extra person price in the daily price will send.
*If you use rates Fixed Prices 1 person, 2 person and room price will send. Room price will send for specified occupancy. Multiple rates fixed prices with different occupancies can send on same rate plan. Prices for "Extra Person", "Extra child" and discounts set in the "Discounts" tab of the rate Fixed Prices can not be sent.
2. '''Per Day Pricing (Standard)''' - If your "Booking.com Rate Type" is Per Day Pricing you will need a price for the maximum room occupancy.
*If you want to send an additional "Single" price Booking.com needs to activate the single price option. After this is done you can set the Booking.com Rate Type to '''Per Day Pricing + Single'''.
3. '''Derived Prices (RLO)OBSOLETED - use OBP instead''' - If Booking.com has set up derived (RLO) prices for you where Booking.com calculates prices for different occupancies from the standard price sent from Beds24.
*Set the Booking.com Rate Type to '''Per Day Pricing'''.
*You will need to manage any changes to your prices in both Beds24 and Booking.com. In Beds24 you need to set the price for the maximum room occupancy in your daily prices Daily Prices or rates Fixed Prices and then contact Booking.com to adjust your occupancy prices/percentages.
<span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> With derived (RLO) prices Booking.com only a price for Max Occupancy can be sent from Beds24, they do not allow single price. '''We recommend you use "Per Occupancy Pricing" instead so you can control all prices from Beds24.'''
Bookings are not removed from the Booking.com extranet. Existing and new bookings are always visible in the Booking.com extranet.
==1. Initiate the connection in Booking.com==
Initiate the connection from the property menu within the booking.com extranet and then do the Beds24 setup.
5) When the connection has been approved, you will receive a notification from Booking.com, go to the Channel Manager menu again and set the connection up.
==2. Set up and mapping in Beds24==
1) Enter your Booking.com Hotel Id into SETTINGS -> CHANNEL MANAGER -> BOOKING.COM "Hotel ID" setting and choose your "Booking.com Rate Type" and click SAVE'''.
2) Set "Booking Price Import" to either import the room price only or the room price plus unpaid extras (cleaning charges, local taxes etc.)
3) Some Booking.com rate ids can accept a room price plus a single occupancy price on the same rate id. If you have this rate type and want to send the single occupancy price set Set "Booking.com Rate Type " = "Per Day Occupancy Pricing + Single". If you do not have as this rate type or you are not sure set "is the default for the Booking.com Rate Type "= " Per Day Pricing" or "Per Occupancy Pricing" connection.
Some Booking.com rate ids can accept a room price plus a single occupancy price on the same rate id. If you have this rate type and want to send the single occupancy price set "Booking.com Rate Type " = "Per Day Pricing + Single". If you do not have this rate type or you are not sure set "Booking.com Rate Type "= " Per Day Pricing" or "Per Occupancy Pricing"
4) Mapping
*When the correct rate id has been copied to the rate id setting, click Save.
<span class="" style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span> <span style="font-weight: bold;" >Tip</span> Click on the "View Actual Data" Button to check which prices and availability will send.
==3. If you have different price options i.e. refundable/non refundable rates, meal plans==
Booking.com can support more than one price per room and day.
[[Setting_Prices_for_Booking_Channels#Mapping_channel_rate_codes|Please use these mapping instructions if you have multiple rate codes]].
==4. If you want to mark your prices up or down or need currency conversion==
You can add a multiplier to your prices, add a '''*''' followed by the multiplier number in the "Multiplier" field
**'''*[CONVERT:IDR-EUR]*''' will convert Indonesian Rupees to Euros and back to Indonesian Rupees on the import.
==5. Limit the maximum number accepted bookings if you do not want to offer all rooms ==
By default all available rooms are sent to activated channels. In {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > CHANNEL INVENTORY limit the number of accepted bookings for this channel.
==6. Enable the connection between Beds24 and Booking.com==
1) You can view the live availability and prices that will be sent to Booking.com before or after activating using the "Price data" button.
2) Make sure your inventory is correct in Beds24.
Failure to do this could allow new bookings on dates you are not available. All available dates in Beds24 will be sent to Booking.com as available for new bookings.
3) Scroll down to the rooms and set "Enable" = Enabled. This will complete the connection.
4) If you initially selected "Don't automatically connect me to the provider". Then follow the step below to complete the connection in Booking.com.
[[Image:bookingconfirm.png|450px|link=]]
[[Media:bookingconfirm.png|view large]]
<span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> When you 'Enable' the connection, your rates and inventory will be deleted from Booking.com and a full reload will occur from your Beds24 Inventory.
9) You can allow cancellation fees and commission values to overwrite booking values when cancelled by channel if {{#fas:cog}} (SETTINGS) CHANNEL MANAGER “Import Cancel Fees” is set to “Yes”.
== 7. Check that the connection is working properly ==
Click on "Check connection status" to check the status of your property at Booking.coms end.
*If a guest hits "reply" on E-mail they received from Booking.com, Booking.com does not send the reply to Beds24 and will also not make the reply available in Booking.com.
*Booking.com does not allow links in messages. Use attachments instead.
Properties can send messages to guests within the following time frames:
*From the time of booking until 7 days after the guest checkout.
*From the time of booking until 7 days after the booking is cancelled.
*If the guest messages about the booking, the property gets an additional 14-day window to reply to the guest irrespective of when the booking was cancelled or when the guest checked out.
*Currently, guests can send messages to properties from the time of booking till 66 days after the checkout.
3. Bookings need to be in a Property that is connected to Booking.com to use the Message API, otherwise communication will be via Email. If you are not sure your connection has Message API, please log into Booking.com and and go to ACCOUNT > CONNECTIVITY PROVIDER. Disconnect from Beds24 and reconnect this time ticking all tick boxes as shown here: https://wiki.beds24.com/images/6/69/Extranet-booking.png
Booking.com allows .jpg and .png attachments but no links or pdfs.
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> If you use dependencies you can only assign the bookings in to a room in the same property as the room which is mapped to Booking.com.
'''SINGLE_USE_PRICING_PASSED_FOR_RLO_RATE or OBP_PRICING_PASSED_FOR_SINGLE_USE_RATE'''
Booking.com does not allow you to send a single price.
Set "Booking.com Rate Type"= Per Day Pricing
'''INVALID_USE_OF_SINGLE_OCCUPANCY'''
Cannot set price for occupancy 1. Please check the room-rate pricing model
Booking.com does not allow you to send a single price.
Set "Booking.com Rate Type"= Per Day Pricing
'''OBP_PRICING_PASSED_FOR_DEFAULT_RATE'''
Your Booking.com Rate Type is "Per Occupancy". The system will automatically adjust your rate type so prices for different occupancies can sendChange "Booking.com Rate Type"= Per Day Pricing. OR Send a Support ticket, requesting the Pricing Model at Booking.com is changed to OBP.
'''OBP_PRICING_PASSED_FOR_RLO_RATE'''
'''OCCUPANCY_NOT_VALID'''
Check that "Max guests" set in {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SETUP is the same as the occupancy you have set for the room in your Booking.com extranet.
'''OCCUPANCY_EXCEEDS_MAX_PERSONS'''
Room 12345678 has a maximum occupancy of 4. You cannot set an occupancy_price for an occupancy of 5 for rate 123456783 and date '2099-12-09', as that exceeds the maximum occupancy of the room.
Check that "Max guests" set in {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SETUP is the same as the occupancy you have set for the room in your Booking.com extranet.
'''Rate is not active''' or '''RATE_NOT_ACTIVE''' or '''RATE_NOT_ACTIVE_FOR_ROOM''' or '''RATE_DOES_NOT_EXIST'''
You do not have an active Booking.com rate id with this number.
*Please double check your rates fixed prices and daily prices and select a valid Booking.com rate id from the list in 'get codes'. You can only send prices for active Booking.com rate codes.
*Go to Prices > Channel Mapping enter the Rate id in the Search box and click on the Rate and make sure the correct booking.com rate id is selected from the 'get codes' list.
*Open your rates fixed prices (Channel Tab) and make sure the correct booking.com rate id is selected from the 'get codes' list.
*Open your daily prices (Enable list) and make sure the correct booking.com rate id is selected from the 'get codes' list.
'''Rate 123456 cannot be updated via XML'''
This rate has not been activated for channel management. Ask Booking.com to activate it.
'''RATE_IS_A_SLAVE_RATE'''
You cannot set occupancy_price for a child rate 123456789, since they are automatically set based on Rate Relations.
You cannot set closed_as_last_night for a child rate 123456789, since they are automatically set based on Rate Relations /message
It is not possible to send prices for this rate plan as it is Derived/calculated from another Rate Plan by Booking.com.
*'''Option 1'''
*Go to Booking.com Extranet, go to Rates & Availability and click 'Edit' on the Rate id identified in the error message, then 'Edit' the Price, and select 'Setup as a new rate plan'. Click Save. View the details in this short video :- https://screenpal.com/watch/c0lV6CVmFNd
*'''Option 2'''
*Go to {{#fas:cog}} (SETTINGS) > BOOKING.COM > MAPPING and select a valid Rate Plan id from the 'get codes' list.
*Go to Prices > Channel Mapping enter the Rate id in the Search box and click on the Daily Price/Rate and make sure the correct booking.com rate id is selected from the 'get codes' list.
*Go to Prices > Channel Mapping enter the Rate id in the Search box and click on the Daily Price/Rate untick Booking.com and remove the Rate plan id.
'''RATE_EDITABLE_ONLY_ON_EXTRANET'''
Rate '1111111' is only editable on Extranet /message
It is not possible to send prices for this rate plan as it is Derived/calculated from another Rate Plan by Booking.com.
*'''Option 1'''
*Go to Booking.com Extranet, go to Rates & Availability and click 'Edit' on the Rate id identified in the error message, then 'Edit' the Price, and select 'Setup as a new rate plan'. Click Save. View the details in this short video :- https://screenpal.com/watch/c0lV6CVmFNd
*'''Option 2'''
*Go to {{#fas:cog}} (SETTINGS) > BOOKING.COM > MAPPING and select a valid Rate Plan id from the 'get codes' list.
*Go to Prices > Channel Mapping enter the Rate id in the Search box and click on the Daily Price/Rate and make sure the correct booking.com rate id is selected from the 'get codes' list.
*Go to Prices > Channel Mapping enter the Rate id in the Search box and click on the Daily Price/Rate untick Booking.com and remove the Rate plan id.
'''Did not set Close Room 'XY for Rate Category 'ZZ' because of remaining Minimum Contracted Rooms on dates.....'''
'''Rate does not exist''' or '''RATE_DOES_NOT_EXIST'''
You do not have an active Booking.com rate id with this number.
*Please double -check your rates fixed prices and daily prices and select a valid Booking.com rate id from the list in 'get codes'. You can only send prices for active Booking.com rate codes. *Open your rates fixed prices (Channel Tab) and make sure the correct booking.com rate id is selected from the 'get codes' list.
*Open your daily prices (Enable list) and make sure the correct booking.com rate id is selected from the 'get codes' list.
*Go to Prices > Channel Mapping enter the Rate id in the Search box and click on the Rate and make sure the correct booking.com rate id is selected from the 'get codes' list.
Your codes are not correctly mapped. Check you have entered the right Booking.com mapping codes.
You have added a number which is not a valid Booking.com rate id into the field in the "Channels" tab of a rate/daily price.
*Open your rates fixed prices (Channel Tab) and make sure the correct booking.com rate id is selected from the 'get codes' list.
*Open your daily prices (Enable list) and make sure the correct booking.com rate id is selected from the 'get codes' list.
*Go to Prices > Channel Mapping enter the Rate id in the Search box and click on the Rate and make sure the correct booking.com rate id is selected from the 'get codes' list.
Your codes are not correctly mapped. Check you have entered the right Booking.com mapping codes.
You have added a number which is not a valid Booking.com rate id into the field in the "Channels" tab of a rate/daily price.
*Open your rates fixed prices (Channel Tab) and make sure the correct booking.com rate id is selected from the 'get codes' list.
*Open your daily prices (Enable list) and make sure the correct booking.com rate id is selected from the 'get codes' list.
*Go to Prices > Channel Mapping enter the Rate id in the Search box and click on the Rate and make sure the correct booking.com rate id is selected from the 'get codes' list.
'''Messages from Auto actions are not visible in Booking.com message centre'''
Ensure you do not have any special characters in the message text that could fail the Booking.com Security checks. (For example do not use * or @ in the message text).
'''Failed to post message: Message content failed to pass security filters'''
Ensure you do not have any special characters in the message text that could fail the Booking.com Security checks. (For example do not use * or @ in the message text).
'''Message failed to send to reservation 12345678 - content or attachment is required'''
*Open the auto action and ensure you have text in the Subject, Plain Text Field and HTML Field.
2. Auto action should not send a message to the guest, go to the Messaging tab in the Auto action and set 'Sending Message' = NO (or Internal)
'''This account doesn't have access to this property.","code":"FORBIDDEN"'''
Log into Booking.com and go to ACCOUNT > CONNECTIVITY PROVIDER. Disconnect from Beds24 and reconnect this time ticking all tick boxes as shown here: https://wiki.beds24.com/images/6/69/Extranet-booking.png
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> If you use dependencies you can only assign the bookings into a room in the same property as the room which is mapped to Booking.com.
'''You cannot mark credit card as invalid since the property has not passed trust verification checks'''
