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Booking Questions

1,342 bytes added, 11:04, 6 April 2021
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[[Category:Booking Page]]
[[Category:Booking_Engine]]<div class="heading">Booking Questions</div> This page is about the menu {{#fas:cog}} (SETTINGS -> ) PROPERTIES -> BOOKING QUESTIONS 
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=Functionality=
You can set up questions to collect the information you require from guests. For each question you have these options:
== *'''Not used''' - This field will not appear on your booking page.*'''Compulsory''' - A manual booking or a booking on the booking pace can not can not be completed without entering this information.*'''Compulsory' Booking Questions ==Here you Page'' - Your guests can determine which not proceed the booking on the booking page without entering this information you want .*'''Optional''' - Show the field on your guests booking page but leave it to your guest to enterinformation or not.*'''Internal''' - This field will not appear on your booking page but is still available in the control panel to collect and store internal information about each booking.
There = Standard Questions =These are default settings which you can set predefined questions to "Optional", "Compulsory" or "Not Used"*Guest Title *First Name *Surname *Email *Telephone *Mobile *Fax *Company*Address *City *State*Postcode *Country (text ) *Country (selector - recommended)*Arrival Time *Guest Comments collect commonly used information.
Options with 'Guest can edit', - will be available in the Guest Login soon.
== Custom Questions ==Custom questions can be defined to request specific information e.g. age of children, allergies, etc.
Custom questions Additionally, you can be defined to request specific information e.g. age select the 'Type' of children, allergies, etc.Select whether an answer is compulsory or optional.input field:
*'''Single Line Field'''*'''Multi Line Field'''*'''Multiple List''' - This creates a list of choices with radio buttons. Format: Question [option 1][option 2][option 3]*'''Multiple Select whether the answer field should be shown to the guest as ''' - This creates a single line, a multi line, a multiple choice drop-down list or selector, a date selector or a single of choices. Format: Question [option 1][option 2][option 3]*'''Tick Box''' - You can assign values to your tick box.Format: Question [Yes][No]. If ticked, 'Yes' is saved. If not ticked, 'No' is saved.*'''Date Selector'''
*Multiple choice options must be entered <span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> If you have enabled additional languages please make sure you enter the custom question in square brackets after your questionall languages you have selected. For example: This is a multiple choice question [this is option 1][this is option 2][this is option 3]
*If a tick box question is made compulsory the booking cannot proceed until the guest has ticked the box. This <span style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> In REPORTS > CUSTOM REPORTS you can be used for example with create a link to your terms report and conditions in use the question.Optionally you can add values to the tick box: For example: I agree answers to the terms and conditions [yes][no] - this will print out yes if the guest ticks and no if the guest did not tick.custom questions
==Use custom questions on the Dashboard==
For the Dashboard components "Arrivals", "Departures" and "Current Guests", "Modified Bookings", "Latest Bookings" you can add "CQ editable" custom question columns. These columns show the questions which are activated and are editable.
The questions == Question Order ==You can contain HTML for formatting purposes change the order in which the fields appear on your booking page. Just drag and drop or to embed links to other pagesuse the arrows.
For example=Usage Examples for Custom Questions===Agreement to Terms and Conditions==If a '''Tick Box''' question is made compulsory the booking cannot proceed until the guest has ticked the box: *I read the <a href="http://mylink.com" target="_blank"> agree to the terms </a>and conditions [yes][no]
Using HTML formatting you can also embed a link to your terms and conditions:
If you have enabled languages please make sure you enter *I read the custom question in all languages you have selected<a href="<nowiki>http://my_terms. com</nowiki>" target="_blank">Terms and Conditions</a> and agree to them [yes][no]
==Creating a list for arrival and/or departure times==You can change control the '''Question Order''' in which format of the fields appear on your booking page using via drag on drop or arrival and departure times using the arrowscustom questions.
Questions set to '''internal''' are not shown on the booking page but are still available in the control panel to collect and store internal information about each booking.Set up a custom question like this:
*Arrival Time[12:00][12:30][01:00][01:30][02:00][02:30][03:00][03:30][04:00][04:30]05:00][05:30][06:00][06:30][07:00][07:30][08:00][08:30][09:00][09:30][10:00][10:30][11:00][11:30]
Make it Type = 'Multiple Select'.
In REPORTSThis creates a drop->CUSTOM REPORTS you can create custom reports which include the answers to the custom questionsdown list and leaves no room for formatting errors or inconsistencies.

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