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Booking Questions

1,136 bytes added, 11:04, 6 April 2021
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[[Category:Booking Page]]
[[Category:Booking_Engine]]<div class="heading">Booking Questions</div> This page is about the menu {{#fas:cog}} (SETTINGS -> ) PROPERTIES -> BOOKING QUESTIONS__TOC__=Functionality=You can set up questions to collect the information you require from guests. For each question you have these options:
Here you *'''Not used''' - This field will not appear on your booking page.*'''Compulsory''' - A manual booking or a booking on the booking pace can not can not be completed without entering this information.*'''Compulsory' Booking Page'' - Your guests can not proceed the booking on the booking page without entering this information.*'''Optional''' - Show the field on your booking page but leave it to your guest to enter information or not.*'''Internal''' - This field will not appear on your booking page but is still available in the control panel to collect and store internal information from your guestsabout each booking.
__TOC__= Standard Questions =These are predefined questions to collect commonly used information.
== Standard Questions ==Options with 'Guest can edit', - will be available in the Guest Login soon.
*Guest Title = Custom Questions =*First Name *Surname *Email *Telephone *Mobile *Fax *Company*Address *City *State*Postcode *Country (text ) *Country (selector - recommended)*Arrival Time *Guest CommentsCustom questions can be defined to request specific information e.g. age of children, allergies, etc.
For each question Additionally, you have these optionscan select the 'Type' of input field:
*'''not usedSingle Line Field'''*'''Multi Line Field'''*'''Multiple List''' - This field will not appear on your booking pagecreates a list of choices with radio buttons. Format: Question [option 1][option 2][option 3]*'''compulsoryMultiple Select''' - Your guests can not proceed the booking without entering this informationThis creates a drop-down list of choices. Format: Question [option 1][option 2][option 3]*'''optionalTick Box''' - Show the field on your booking page but leave it You can assign values to your guest to enter information or tick box. Format: Question [Yes][No]. If ticked, 'Yes' is saved. If notticked, 'No' is saved.*'''Date Selector'''
<span style== Custom Questions =="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> If you have enabled additional languages please make sure you enter the custom question in all languages you have selected.
Custom questions <span style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> In REPORTS > CUSTOM REPORTS you can be defined create a report and use the answers to request specific information e.g. age of children, allergies, etc.Select whether an answer is compulsory or optional.the custom questions
Select whether ==Use custom questions on the answer field should be shown to Dashboard==For the guest as a single lineDashboard components "Arrivals", a multi line "Departures" and "Current Guests", a multiple choice list or selector"Modified Bookings", a date selector or a single tick box"Latest Bookings" you can add "CQ editable" custom question columns. These columns show the questions which are activated and are editable.
*Multiple choice options must be entered == Question Order ==You can change the order in square brackets after which the fields appear on your questionbooking page. Just drag and drop or use the arrows. For example: This is a multiple choice question [this is option 1][this is option 2][this is option 3]
*=Usage Examples for Custom Questions===Agreement to Terms and Conditions==If a tick box '''Tick Box''' question is made compulsory the booking cannot proceed until the guest has ticked the box. This can be used for example with a link to your terms and conditions in the question.Optionally you can add values to the tick box:
For example: *I agree to the terms and conditions [yes][no] - this will print out yes if the guest ticks and no if the guest did not tick.  The questions can contain HTML for formatting purposes or to embed links to other pages.  For example: I read the <a href="http://mylink.com" target="_blank"> the terms </a>
Using HTML formatting you can also embed a link to your terms and conditions:
If you have enabled languages please make sure you enter *I read the custom question in all languages you have selected<a href="<nowiki>http://my_terms. com</nowiki>" target="_blank">Terms and Conditions</a> and agree to them [yes][no]
==Creating a list for arrival and/or departure times==You can change control the '''Question Order''' in which format of the fields appear on your booking page using via drag on drop or arrival and departure times using the arrowscustom questions.
Questions set to '''internal''' are not shown on the booking page but are still available in the control panel to collect and store internal information about each booking.Set up a custom question like this:
*Arrival Time[12:00][12:30][01:00][01:30][02:00][02:30][03:00][03:30][04:00][04:30]05:00][05:30][06:00][06:30][07:00][07:30][08:00][08:30][09:00][09:30][10:00][10:30][11:00][11:30]
Make it Type = 'Multiple Select'.
In REPORTSThis creates a drop->CUSTOM REPORTS you can create custom reports which include the answers to the custom questionsdown list and leaves no room for formatting errors or inconsistencies.

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