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Booking Questions

1,135 bytes added, 11:04, 6 April 2021
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[[Category:Booking Page]]
[[Category:Booking_Engine]]<div class="heading">Booking Questions</div> This page is about the menu {{#fas:cog}} (SETTINGS -> ) PROPERTIES -> BOOKING QUESTIONS__TOC__=Functionality=You can set up questions to collect the information you require from guests. For each question you have these options:
Here you *'''Not used''' - This field will not appear on your booking page.*'''Compulsory''' - A manual booking or a booking on the booking pace can not can not be completed without entering this information.*'''Compulsory' Booking Page'' - Your guests can not proceed the booking on the booking page without entering this information.*'''Optional''' - Show the field on your booking page but leave it to your guest to enter information or not.*'''Internal''' - This field will not appear on your booking page but is still available in the control panel to collect and store internal information from your guestsabout each booking.
__TOC__= Standard Questions =These are predefined questions to collect commonly used information.
== Standard Questions ==Options with 'Guest can edit', - will be available in the Guest Login soon.
*Guest Title = Custom Questions =*First Name *Surname *Email *Telephone *Mobile *Fax *Company*Address *City *State*Postcode *Country (text ) *Country (selector - recommended)*Arrival Time *Guest CommentsCustom questions can be defined to request specific information e.g. age of children, allergies, etc.
For each question Additionally, you have these optionscan select the 'Type' of input field:
*'''not usedSingle Line Field'''*'''Multi Line Field'''*'''Multiple List''' - This field will not appear on your booking pagecreates a list of choices with radio buttons. Format: Question [option 1][option 2][option 3]*'''compulsoryMultiple Select''' - Your guests can not proceed the booking without entering this informationThis creates a drop-down list of choices. Format: Question [option 1][option 2][option 3]*'''optionalTick Box''' - Show the field on your booking page but leave it You can assign values to your guest to enter information or tick box. Format: Question [Yes][No]. If ticked, 'Yes' is saved. If notticked, 'No' is saved.*'''internalDate Selector''' - This field will not appear on your booking page but is still available in the control panel to collect and store internal information about each booking.
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> If you have enabled additional languages please make sure you enter the custom question in all languages you have selected.
<span style== Custom Questions =="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> In REPORTS > CUSTOM REPORTS you can create a report and use the answers to the custom questions
Custom ==Use custom questions can be defined to request specific information e.g. age of childrenon the Dashboard==For the Dashboard components "Arrivals", "Departures" and "Current Guests", allergies"Modified Bookings", etc"Latest Bookings" you can add "CQ editable" custom question columns.Select whether an answer is compulsory or optionalThese columns show the questions which are activated and are editable.
Select whether == Question Order ==You can change the answer field should be shown to order in which the guest as a single line, a multi line, a multiple choice list fields appear on your booking page. Just drag and drop or selector, a date selector or a single tick boxuse the arrows.
*Multiple choice options must be entered in square brackets after your question. For example: This is a multiple choice question [this is option 1][this is option 2][this is option 3]=Usage Examples for Custom Questions===Agreement to Terms and Conditions==*If a tick box '''Tick Box''' question is made compulsory the booking cannot proceed until the guest has ticked the box. This can be used for example with a link to your terms and conditions in the question.Optionally you can add values to the tick box:
For example: *I agree to the terms and conditions [yes][no] - this will print out yes if the guest ticks and no if the guest did not tick.
Using HTML formatting you can also embed a link to your terms and conditions:
The questions can contain HTML for formatting purposes or *I read the <a href="<nowiki>http://my_terms.com</nowiki>" target="_blank">Terms and Conditions</a> and agree to embed links to other pages. them [yes][no]
For example: I read the <==Creating a hreflist for arrival and/or departure times="http://mylink.com" target="_blank"> You can control the terms </a>format of the arrival and departure times using custom questions.
Set up a custom question like this:
If you have enabled languages please make sure you enter the custom question in all languages you have selected. *Arrival Time[12:00][12:30][01:00][01:30][02:00][02:30][03:00][03:30][04:00][04:30]05:00][05:30][06:00][06:30][07:00][07:30][08:00][08:30][09:00][09:30][10:00][10:30][11:00][11:30]
In REPORTS->CUSTOM REPORTS you can create custom reports which include the answers to the custom questionsMake it Type = 'Multiple Select'.
 == Question Order ==You can change the order in which the fields appear on your booking page. Just drag This creates a drop-down list and drop leaves no room for formatting errors or use the arrowsinconsistencies.

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