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Booking Questions

672 bytes added, 11:04, 6 April 2021
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[[Category:Booking Page]]
[[Category:Booking_Engine]]<div class="heading">Booking Questions</div> This page is about the menu {{#fas:cog}} (SETTINGS -> ) PROPERTIES -> BOOKING QUESTIONS Here you can collect information from your guests. 
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=Functionality=
You can set up questions to collect the information you require from guests. For each question you have these options:
== Standard Questions ==*'''Not used''' - This field will not appear on your booking page.*'''Compulsory''' - A manual booking or a booking on the booking pace can not can not be completed without entering this information.*'''Compulsory' Booking Page'' - Your guests can not proceed the booking on the booking page without entering this information.*'''Optional''' - Show the field on your booking page but leave it to your guest to enter information or not.*'''Internal''' - This field will not appear on your booking page but is still available in the control panel to collect and store internal information about each booking.
*Guest Title = Standard Questions =*First Name *Surname *Email *Telephone *Mobile *Fax *Company*Address *City *State*Postcode *Country (text ) *Country (selector - recommended)*Arrival Time *Guest CommentsThese are predefined questions to collect commonly used information.
Options with 'Guest can edit', - will be available in the Guest Login soon.
For each question you have these options: *'''not used''' - This field will not appear on your booking page*'''compulsory''' - Your guests can not proceed the booking without entering this information*'''optional''' - Show the field on your booking page but leave it to your guest to enter information or not*'''internal''' - This field will not appear on your booking page but is still available in the control panel to collect and store internal information about each booking. == Custom Questions == 
Custom questions can be defined to request specific information e.g. age of children, allergies, etc.
 
You have the same options as with the standard questions:
 
*'''not used''' - This field will not appear on your booking page
*'''compulsory''' - Your guests can not proceed the booking without entering this information
*'''optional''' - Show the field on your booking page but leave it to your guest to enter information or not
*'''internal''' - This field will not appear on your booking page but is still available in the control panel to collect and store internal information about each booking.
 
Additionally, you can select the 'Type' of input field:
*'''Date Selector'''
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> If you have enabled additional languages please make sure you enter the custom question in all languages you have selected. <span style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> In REPORTS > CUSTOM REPORTS you can create a report and use the answers to the custom questions
==Use custom questions on the Dashboard==For the Dashboard components "Arrivals", In REPORTS > CUSTOM REPORTS "Departures" and "Current Guests", "Modified Bookings", "Latest Bookings" you can create a report and use add "CQ editable" custom question columns. These columns show the answers to the custom questionswhich are activated and are editable.
==Question Order ==You can change the order in which the fields appear on your booking page. Just drag and drop or use the arrows. =Usage Examples for Custom Questions=======Agreement to Terms and Conditions====
If a '''Tick Box''' question is made compulsory the booking cannot proceed until the guest has ticked the box:
*I agree to the terms and conditions [yes][no]
Using HTML formatting you can also add embed a link to your terms and conditions:
*I read the <a href="<nowiki>http://mylinkmy_terms.com</nowiki>" target="_blank"> the terms Terms and conditions and agreeConditions</a>and agree to them [yes][no]
== Question Order Creating a list for arrival and/or departure times==You can change control the order in which format of the fields appear on your booking pagearrival and departure times using custom questions. Set up a custom question like this: *Arrival Time[12:00][12:30][01:00][01:30][02:00][02:30][03:00][03:30][04:00][04:30]05:00][05:30][06:00][06:30][07:00][07:30][08:00][08:30][09:00][09:30][10:00][10:30][11:00][11:30] Make it Type = 'Multiple Select'. Just drag  This creates a drop-down list and drop leaves no room for formatting errors or use the arrowsinconsistencies.

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