Difference between revisions of "Category:Messaging"

Revision as of 16:54, 23 October 2014

Confirmation Messages are the screen message and the Email message guests automatically receive after they have completed a booking. For customisation go to SETTINGS -> PROPERTIES -> CONFIRMATION MESSAGES. If you want to send confirmation messages from your own Email address connect your Email account in SETTINGS -> ACCOUNT -> OUTGOING EMAIL.

Whenever there is a new booking the system automatically sends a Host Notification Email to the Email address entered in SETTINGS-> PROPERTIES->DESCRIPTION. For customisation, to add additional recipients or receive SMS notifications on new bookings go to SETTINGS -> ACCOUNT -> HOST NOTIFICATIONS.

Standard Reply Emails will open in your desktop email program. They can be sent via the "mail" icon in the booking. Go to SETTINGS -> GUEST MANAGEMENT -> STANDARD REPLIES to set up templates.

Auto Action Emails are programmed to occur at a time relative to the booking being made, check in date or check out date. They can be programmed to send automatically to the guest or a fixed email address. Alternatively the can be set up for manual sending only. Go to SETTINGS -> GUEST MANAGEMENT -> AUTO ACTIONS to create templates.

This category has only the following subcategory.

The following 11 pages are in this category, out of 11 total. download this selection of articles as a PDF book

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	*'''Standard Reply''' Emails will open in your desktop email program. They can be sent via the "mail" icon in the booking. Go to SETTINGS -> GUEST MANAGEMENT -> STANDARD REPLIES to set up templates.		*'''Standard Reply''' Emails will open in your desktop email program. They can be sent via the "mail" icon in the booking. Go to SETTINGS -> GUEST MANAGEMENT -> STANDARD REPLIES to set up templates.

−	*'''Auto Action Emails''' are ~~templates~~ programmed to occur at a time relative to the booking being made, check in date or check out date. They can be programmed to send automatically to the guest or a fixed email address or set for manual sending. Go to SETTINGS -> GUEST MANAGEMENT -> AUTO ACTIONS to create templates.	+	*'''Auto Action Emails''' are programmed to occur at a time relative to the booking being made, check in date or check out date. They can be programmed to send automatically to the guest or a fixed email address. Alternatively the can be set up for manual sending only. Go to SETTINGS -> GUEST MANAGEMENT -> AUTO ACTIONS to create templates.