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Category:Messaging

507 bytes removed, 17:37, 23 October 2014
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Communication sent out by the system:
*'''Confirmation Messages''' are the screen message messages shown and the Email message sent to guests automatically receive after they have completed made a booking. For customisation go to SETTINGS -> PROPERTIES -> CONFIRMATION MESSAGES. If you want to send confirmation Different messages from your own Email address connect your Email account in SETTINGS -> ACCOUNT -> OUTGOING EMAILcan be sent for different booking types.
*'''Host Notification EmailNotifications''' are the messages sent automatically to hosts when a new booking was is made to the . Messages can be sent via Email address entered in SETTINGS-> PROPERTIES->DESCRIPTION. For customisation, to add additional recipients or receive '''and SMS notifications''' on new bookings go to SETTINGS -> ACCOUNT -> HOST NOTIFICATIONS.
*'''Standard ReplyAuto Action Emails''' are precanned Emails will open in your desktop email program. They which can be sent via to guests automatically at a preset trigger time. Alternatively the "mail" icon in the booking. Go to SETTINGS -> GUEST MANAGEMENT -> STANDARD REPLIES to can be set up templatesfor manual sending.
*'''Auto Action EmailsStandard Reply''' Emails are programmed to occur at a time relative to the booking being made, check in date or check out date. They simple precanned Emails which can be programmed sent to send automatically to the guest or a fixed guests from your desktop email addressprogram. Alternatively the They can be set up for manual sending only. Go use [[Template Variables]] to SETTINGS -> GUEST MANAGEMENT -> AUTO ACTIONS include information specific to create templatesthe booking.

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