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Category:Messaging

24 bytes added, 20:50, 30 September 2015
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*'''Auto Actions''' are pre canned Emails which can be sent to guests automatically at a pre set trigger time. Alternatively the can be set up for manual sending. They can use [[Template Variables]] to include information specific to the booking. Auto Action Emails can be set up in SETTINGS->GUEST MANAGEMENT->AUTO ACTIONS.
*'''Outgoing Email''' allows sending out confirmation messages and auto action Emails emails using your own Email email address. If you do not want to use your own Email email address they will be sent from the system Email email address. To change your settings go to SETTINGS->ACCOUNT->OUTGOING EMAIL. [[:category:Sub_Account|Sub accounts]] can be used to use different outgoing Email email addresses for multiple properties in one account.  *'''Host Notifications''' are the messages sent automatically to hosts when a new booking is made. Messages can be sent via Email and SMS. To change your settings go to SETTINGS->ACCOUNT->HOST NOTIFICATIONS.
Emails are sent in the language defined in the "Mails" tab of the booking. For online bookings this is the language the guest used to book. If no language code is set the system uses the default language of the booking page which is set in SETTINGS->ACCOUNT->LANGUAGES.
2. Notifications to host
*'''Host Notifications''' are the messages sent automatically to hosts when a new booking is made. Messages can be sent via Email and SMS. To change your settings go to SETTINGS->ACCOUNT->HOST NOTIFICATIONS.
== Trouble Shooting ==
Some browsers block pop up Emailemail. If your Email email programme does not open if you want to manually send a confirmation message or auto action Email email you might need to change your browser settings.
Some Email email programmes limit the number of characters. If you want to manually send a confirmation message or auto action Email email you might need to shorten the message to accommodate the capabilities or your Email email system.

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