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Category:Messaging

4 bytes added, 16:45, 23 October 2014
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*'''Confirmation Messages''' are the messages guests automatically receive after they have completed a booking. For customisation go to SETTINGS -> PROPERTIES -> CONFIRMATION MESSAGES. If you want to send confirmation messages from your own Email address connect your Email in SETTINGS -> ACCOUNT -> OUTGOING EMAIL. 
*Whenever there is a new booking the system automatically sends a '''Host Notification''' Email to the Email address entered in SETTINGS-> PROPERTIES->DESCRIPTION. For customisation, to add additional recipients or receive SMS notifications on new bookings go to SETTINGS -> ACCOUNT -> HOST NOTIFICATIONS.
 
*'''Standard Reply''' Emails will open in your desktop email program. They can be sent via the "mail" icon in the booking. Go to SETTINGS -> GUEST MANAGEMENT -> STANDARD REPLIES for set up.
 
*'''Auto Action Emails''' are templates programmed to occur at a time relative to the booking being made, check in date or check out date. They can be sent Go to SETTINGS -> GUEST MANAGEMENT -> AUTO ACTIONS.

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