Changes

This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > HOMETOGO > MAPPING and explains how to set up an XML connection with Hometogo.

Only bookings made after the connection is established will be imported and can be managed. Existing bookings can be imported via iCal or manually. Hometogo may not allow same day bookingswill send confirmation messages to guests. If you want to send an additional confirmation message you can set up an Auto Action in {{#fas:cog}} (SETTINGS) GUEST MANAGEMENT >AUTO ACTIONS.

Hometogo does not send confirmation messagesThe connection works per Beds24 account/subaccount. They require these You will need to be sent from Beds24. The confirmation message make all properties you have set up want to connect available in {{#fas:cog}} (SETTINGS) GUEST MANAGEMENT >CONFIRMATION MESSAGES will be sent the Beds24 account which is connected to the guestHometogo .

=== Multiple Any settings which do not meet Hometogos requirements are highlighted on red. Click on the links to go to the settings where you can fix the problems. '''Step 2 - Activate rooms ''' Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > HOMETOGO > MAPPING and tick "Enable" for all rooms you want to send to Hometogo accounts ===. '''Step 3 - Check which prices will send '''Each Beds24 account can be connected Click on "View Actual Data" to one check which prices and availability will send. If you see no prices or no availability in the list check your have prices which are activated for Hometogo account.  '''Step 4 - Self-onboard to Hometogo'''

*The Homtetogos XML activation is per Beds24 account/subaccount. All properties visible in the account can be connected.Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > HOMETOGO > MAPPING and **If you have different do not want Hometogo accounts to collect payments for you have click on "Connect to make sure that in each Beds24 account activated for Homtogo"**If you want Hometogo only the accommodations that belong to collect payments for you click on "Connect using Homtogo Payments"*Fill in the connecting Hometogo account are avaible.form and press "Submit"

<div class="warning">{{#fas:exclamation-triangle}} Once All listings which meet Hometogo has started the 's requirements and are activated will be sent to Hometogo. Hometogo will then begin integration, the connected Beds24 account cannot be changedprocess and reach out to you if required.</div>

=== Languages ===Hometogo will inform you which language is compulsory. It is the language of the Hometogo site When you are listed. If this language is different from the language live Hometogo will send you use as default language for an Email with your booking page you can set it in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > HOMETOGO > SPECIFIC CONTENTpersonal link to check their properties on HomeToGo.

If you need === Multiple Hometogo accounts ===Each Beds24 account can be connected to activate languages go to{{#fas:cog}} (SETTINGS) BOOKING ENGINE > INTERNATIONALISATIONone Hometogo account.

=== Listings ===*With a single-unit listing (Listing per = Room - the recommended setting for new connections) a listing is created for every room in Beds24. **The "Headline" for the listing comes from "Room Headline" in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > ROOM CONTENT. If this field is empty the "Headline" in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT will be used.**The "Property Name" comes from the "Name" in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION. If Contact us if you want to give each listing its own property name even though they are in one property in Beds24 you can enter a unique "Name" for each in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER >HOMETOGO > SPECIFIC ROOM CONTENT.*With a multi-unit listings (Listing per = Property NOT RECOMMENDED, only use this option after consulting with your activation specialist) one property in Beds24 is a listing in have different Hometogo. Rooms are units in this listingaccounts.

=== Languages ===English content is mandatory. If you want to change between listing types you can do this have content in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > other languages than English Hometogo > SPECIFIC PROPERTY CONTENT. Before you change will use the language which matches the language of the setting Homtogo site you will need to talk to Hometogo because certain data will get lostsigned up with.

Go If you need to activate languages go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > HOMETOGO BOOKING ENGINE > VIEW CONTENT to check if you content meets Hometogos requirements. Any settings which do not meet Hometogos requirements are highlighted on red. Click on the links in the "Settings" column to go to the settings where you can fix the problemsINTERNATIONALISATION.

==== Minimum Requirements ====

*At least 6 10 pictures for each listing recommended resolution of 1920x1080.

*For online bookings you will need prices and inventory ==== Room Configurations - Define Bedrooms and Bathrooms====Bedrooms and bathrooms can be set up for the property (SETTING->PROPERTIES->DESCRIPTION) or per room (SETTING->PROPERTIES->ROOMS->SET UP). *Criteria which apply to all rooms in the property should be set up with the property. They will be automatically applied to all rooms in the property. *Criteria which only applies to one room should be entered in the room.  <span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Set up bedrooms and bathroom either in the property OR the room. If you set them up in both you will double them up. <span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Do not send additional bathroom At least 10 amenities if you have a full bathrooom. Example 1: All units (rooms) have one bedroom and one bathroom. In this case you can set up the bedroom and bathroom in SETTING->PROPERTIES->DESCRIPTION. The number will be applied to all room/units. Example 2: You have one unit with one bedroom and another unit with two bedrooms. In this case set the bedrooms up in SETTING->PROPERTIES->ROOMS->SET UP. Bedrooms and bathrooms are configured by feature codes which are entered in the "Features" field.  *Click on the "Edit " button next to the "Features" field. *In the pop up click on "Bedroom" or "Bathroom". *Set the type and use the selectors to define the features within each room. *If you have multiple bedrooms or bathrooms make sure you define them all. If you have more than 2 rooms click "Close" and SAVE. The system will then automatically add more rooms when you click on the "Edit" button again. *Close the pop up and then press SAVE. You can also manually add bedrooms and bathrooms and amenities. For more information see "All feature codes" below. <span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span>Hometogo does not support all features Beds24 offers. For a list of all feature codes Hometogo supports see "All feature codes" below. ==== Amenities, Features and Location Type====Amenities and Location Type can be set up for the property (SETTING->PROPERTIES->DESCRIPTION) or per room (SETTING->PROPERTIES->ROOMS->SET UP). Criteria which apply to all rooms in the property should be set up with the property. They will be automatically applied to all rooms in the property.  Criteria which only applies to one room should be entered in the room.  Make sure you do not create duplicates.   Example 1: All units (rooms) have Wifi. In this case you can set up the Wifi in SETTING->PROPERTIES->DESCRIPTION. The number will be applied to all room/units. Example 2: You have one unit with Wifi one need prices and another unit without Wifi. In this case set the Wifi up in SETTING->PROPERTIES->ROOMS->SET UP.  Features and amenities are configured by feature codes which are entered in the "Features" field. inventory

*Click on the "Edit " button next to the "Features" field. *In the pop up click on "Amenities". *Tick the amenities you provide.*Close the pop up and then press SAVE. <span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span> Adding "cleaning" features and a "location type" is very important for your performance. You add them manually. Bedrooms and bathrooms and amenities can also be inserted manually. For more information see "All feature codes" below. <span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span> For a list of all feature codes and location types Hometogo supports see "All feature codes" below. ==== Prices ====

If you use rates Fixed Prices the price for each occupancy defined in Beds24 and prices for different length of stay can be sent.1 person, 2 person and room price will send. Room price will send for specified occupancy. Multiple rates prices with different occupancies can send. Prices for "Extra Person", "Extra child" and discounts set in the "Discounts" tab of the rates Fixed Prices can not be sent.

"Max Stay" set in the CALENDAR or rates prices can be sent.

===== Taxes & Fees=====

=== Children===If you allow children set the number of children which are allowed or "Dont ask" in the setting for "Maximum Children" in SETTING->PROPERTIES-> ROOMS -> SETUP.  === Pets====

==== Policies ====

===== Cancellation Policy =====

==== Children=Room Configurations - Define Bedrooms and Bathrooms===If you allow children Bedrooms and bathrooms can be set the number of children which are allowed or "Dont ask" in the setting for up "Maximum Children" in SETTING->{{#fas:cog}} (SETTINGS) PROPERTIES-> ROOMS -> SETUPSET UP.

==== Pictures====Hometogo supports property pictures You can also manually add bedrooms and room pictures. *The pictures activated as "Property Pictures" in {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PICTURES will be sent for the property. Make sure you have enabled at least 6 property pictures per listingbathrooms and amenities. *The pictures activated as For more information see "Room PicturesAll feature codes" in {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PICTURES will be sent for the room. If there are no room pictures then offer pictures will be sent for the room. *If your listings are per room property pictures are used for the first room listing only and room pictures are used for the other room listingsbelow.

If you use external pictures you need to make sure they are <span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span>Hometogo does not support all features Beds24 offers.jpg formatFor a list of all feature codes Hometogo supports see "All feature codes" below.

If you need to change a picture=== Amenities, add Features and Location Type===Amenities and Location Type can be set up for the property (SETTING->PROPERTIES->DESCRIPTION) or change it's caption text to ensure it gets reper room (SETTING->PROPERTIES->ROOMS-imported by Hometogo>SET UP).

*With a single-unit listing (Listing per Room) room pictures are sent first (Criteria which apply to all rooms in the property section) and should be set up with the property pictures . They will be automatically applied to all rooms in room settings so not all listings look the same.*With a multi-unit listings (Listing per Property) property pictures send first.

When the same pictures is Criteria which only applies to one room should be entered in the property and the room we only send it once.

<span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span> Make sure you add captions to your pictures. Please see the pictures help page for instructionsdo not create duplicates.

Go to{{#fasExample 1:cog}} All units (SETTINGSrooms) CHANNEL MANAGER have Wifi. In this case you can set up the Wifi in SETTING-> HOMETOGO PROPERTIES-> VIEW CONTENTDESCRIPTION. The number will be applied to all room/units.

If you do not meet Example 2: You have one unit with Wifi one and another unit without Wifi. In this case set the minimum requirements Hometogo will reject all data sentWifi up in SETTING->PROPERTIES->ROOMS->SET UP.

To check Features and amenities are configured by feature codes which information is sent to Hometogo go to {{#fas:cog}} (SETTINGS) > CHANNEL MANAGER > HOMETOGO > VIEW CONTENT. This will show you are entered in the raw data. A click on "View Actual DataFeatures" will show you which prices are sentfield.

'''Checklist - these factors are important for *Click on the "Edit " button next to the performance of your listings''' *Choose your headline carefully and make sure your key (first) picture and your headline work together"Features" field. *Recommended are 24 ''picturesIn the pop up click on "Amenities", make sure all have captions.*Add '''Location Type ''' feature so your listing will show in location based searchesTick the amenities you provide.*Add ''cleaning''' features''Close the pop up and then press SAVE.

'''Step 2<span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span> Adding "cleaning" features and a "location type" is very important for your performance. You add them manually. Enable rooms''' Bedrooms and bathrooms and amenities can also be inserted manually. For more information see "All feature codes" below.

Go to <span style="color: #f3e504; font-size: 150%;" >{{#fas:coglightbulb}} (SETTINGS) CHANNEL MANAGER > HOMETOGO </span> MAPPINGG For a list of all feature codes and tick location types Hometogo supports see "EnableAll feature codes"below.

== Cancellations = Payments ===If you set a booking do not use Hometogo Payment solutions go to "Cancelled" we will send it as "Cancelled by guest" {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > HOMETOGO > SPECIFIC PROPERTY CONTENT to Hometogo. If the booking is cancelled by the owner set which payment method you can set this as a "substatus" via the second selector next to the "Cancelled" status in the "Summary" tab of the bookingaccept.

=== Pictures===If a different reason for the cancellation applies you can set this by adding one of the following info codes in use external pictures you need to "Info" tab of the booking:make sure they are .jpg format.

CANCELLED_BY_OWNER_NO_PAYMENT== Cancellations == CANCELLED_BY_OWNER_UNIT_NOT_AVAILABLE  <div class="warning">{{#fas:exclamation-triangle}} Never delete bookings from Hometogo because Hometogo expect If you or your guest needs to read cancel a booking you/the booking status even if they are cancelledguest will need to contact Hometogo support.</div>