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Hometogo Mapping

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<div class="heading">Hometogo</div>
This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > HOMETOGO > MAPPING and explains how to set up an XML connection with Hometogo.
==General==
*[[:Category:Channel Manager|Click here]] for general information on how the channel manager works.
*Via this interface you will be visible on other Hometogo brands such asE-domizil Atraveo, Wimdu, Tripping and Casamundo
*This tutorial explains how to [[Setting_Prices_for_Booking_Channels|set prices for channels]].
*Use the [https://www.hometogo.com/connection-guide/zk3u5/ Hometogo Property Manager Handbook] for information on how to work with Hometogo.
== Capabilities ==
*Import bookings
*Beds24 sends date changes made in Beds24 and status changes to "Cancelled" to Hometogo
 
== Limitations ==
'''Bookings'''
Only bookings made after the connection is established will be imported and can be managed. Existing bookings can be imported via iCal or manually. Hometogo may not allow same day bookingswill send confirmation messages to guests. If you want to send an additional confirmation message you can set up an Auto Action in {{#fas:cog}} (SETTINGS) GUEST MANAGEMENT >AUTO ACTIONS.
Only bookings made after the connection is established will be imported and can be managed. Existing bookings can be imported via iCal or manually.'''Properties'''
Hometogo does not send confirmation messagesThe connection works per Beds24 account/subaccount. They require these You will need to be sent from Beds24. The confirmation message make all properties you have set up want to connect available in {{#fas:cog}} (SETTINGS) GUEST MANAGEMENT >CONFIRMATION MESSAGES will be sent the Beds24 account which is connected to the guestHometogo .
== Set up ==
'''Step 1 - Check which information will send '''
Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > HOMETOGO > VIEW CONTENT and check what will send.
 
Any settings which do not meet Hometogos requirements are highlighted on red. Click on the links to go to the settings where you can fix the problems.
 
'''Step 2 - Activate rooms '''
 
Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > HOMETOGO > MAPPING and tick "Enable" for all rooms you want to send to Hometogo.
 
'''Step 3 - Check which prices will send '''
 
Click on "View Actual Data" to check which prices and availability will send. If you see no prices or no availability in the list check your have prices which are activated for Hometogo.
 
'''Step 4 - Self-onboard to Hometogo'''
 
*Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > HOMETOGO > MAPPING and
**If you do not want Hometogo to collect payments for you click on "Connect to Homtogo"
**If you want Hometogo to collect payments for you click on "Connect using Homtogo Payments"
*Fill in the form and press "Submit"
 
All listings which meet Hometogo's requirements and are activated will be sent to Hometogo. Hometogo will then begin integration process and reach out to you if required.
 
When you are live Hometogo will send you an Email with your personal link to check their properties on HomeToGo.
=== Multiple Hometogo accounts ===
Each Beds24 account can be connected to one Hometogo account.
*The Homtetogos XML activation is per Beds24 account/subaccount. All properties visible in the account can be connected.*If Contact us if you have different Hometogo accounts you have to make sure that in each Beds24 account activated for Hometogo only the accommodations that belong to the connecting Hometogo account are avaible.
=== Languages ===
Hometogo will inform you which language English content is compulsory. It is the language of the Hometogo site you are listedmandatory. If this language is different from the language you use as default language for your booking page you can set it have content in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > HOMETOGO > SPECIFIC CONTENT. If you need to activate other languages go to{{#fas:cog}} (SETTINGS) BOOKING ENGINE > INTERNATIONALISATION. === Listings ===*With a single-unit listing (Listing per = Room - than English Hometogo will use the recommended setting for new connections) a listing is created for every room in Beds24. **The "Headline" for language which matches the listing comes from "Room Headline" in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > ROOM CONTENT. If this field is empty language of the "Headline" in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT will be used.**The "Property Name" comes from the "Name" in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION. If Homtogo site you want to give each listing its own property name even though they are in one property in Beds24 you can enter a unique "Name" for each in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER >HOMETOGO > SPECIFIC ROOM CONTENT.*With a multi-unit listings (Listing per = Property NOT RECOMMENDED, only use this option after consulting signed up with your activation specialist) one property in Beds24 is a listing in Hometogo. Rooms are units in this listing.  If you want to change between listing types you can do this in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > Hometogo > SPECIFIC PROPERTY CONTENT. Before you change the setting you will need to talk to Hometogo because certain data will get lost.
Go If you need to activate languages go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > HOMETOGO BOOKING ENGINE > VIEW CONTENT to check if you content meets Hometogos requirements. Any settings which do not meet Hometogos requirements are highlighted on red. Click on the links in the "Settings" column to go to the settings where you can fix the problemsINTERNATIONALISATION.
==== Minimum Requirements ====
To send property information to Hometogo, the following information must be entered into Beds24 to meet the Hometogo minimum content requirement for listings:
*Property name
*Accurate address for each property
*Latitude and longitude for each property
*At least 6 10 pictures for each listing recommended resolution of 1920x1080.
*Headlines with at least 20 characters
*Each listing must have at least one bedroom and one bathroom
*For online bookings you At least 10 amenities*You will need prices and inventory ==== Room Configurations - Define Bedrooms and Bathrooms====Bedrooms and bathrooms can be set up in {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS->SET UP. <span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Set up bedrooms and bathroom either in the property OR the room. If you set them up in both you will double them up. Do not send additional bathroom amenities if you have a full bathrooom. Bedrooms and bathrooms are configured by feature codes which are entered in the "Features" field.  *Click on the "Edit " button next to the "Features" field. *In the pop up click on "Bedroom" or "Bathroom". *Set the type and use the selectors to define the features within each room. *If you have multiple bedrooms or bathrooms make sure you define them all. If you have more than 2 rooms click "Close" and SAVE. The system will then automatically add more rooms when you click on the "Edit" button again. *Close the pop up and then press SAVE. You can also manually add bedrooms and bathrooms and amenities. For more information see "All feature codes" below.
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span>Hometogo does not support all features Beds24 offers. For a list of all feature codes Hometogo supports see "All feature codes" below. ==== Amenities, Features and Location Type====Amenities and Location Type can be set up for the property (SETTING->PROPERTIES->DESCRIPTION) or per room (SETTING->PROPERTIES->ROOMS->SET UP). Criteria which apply to all rooms in the property should be set up with the property. They will be automatically applied to all rooms in the property.  Criteria which only applies to one room should be entered in the room.  Make sure you do not create duplicates.   Example 1: All units (rooms) have Wifi. In this case you can set up the Wifi in SETTING->PROPERTIES->DESCRIPTION. The number will be applied to all room/units. Example 2: You have one unit with Wifi one and another unit without Wifi. In this case set the Wifi up in SETTING->PROPERTIES->ROOMS->SET UP.  Features and amenities are configured by feature codes which are entered in the "Features" field.  *Click on the "Edit " button next to the "Features" field. *In the pop up click on "Amenities". *Tick the amenities you provide.*Close the pop up and then press SAVE. <span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span> Adding "cleaning" features and a "location type" is very important for your performance. You add them manually. Bedrooms and bathrooms and amenities can also be inserted manually. For more information see "All feature codes" below. <span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span> For a list of all feature codes and location types Hometogo supports see "All feature codes" below. ==== Prices ====
In {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > HOMETOGO > SPECIFIC ROOM CONTENT you can set which type of price you want to send.
With '''Per Occupancy Pricing''' a price for each occupancy defined in Beds24 and prices for different length of stay can be sent.
If you use rates Fixed Prices the price for each occupancy defined in Beds24 and prices for different length of stay can be sent.1 person, 2 person and room price will send. Room price will send for specified occupancy. Multiple rates prices with different occupancies can send. Prices for "Extra Person", "Extra child" and discounts set in the "Discounts" tab of the rates Fixed Prices can not be sent.
If you use daily prices the daily price will send including occupancy. Multiple occupancy prices can send. Extra person price will send.
"Max Stay" set in the CALENDAR or rates prices can be sent.
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Hometogo occupancy pricing only support minimum stays up to 30 days.
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> A Cleaning fee is required by Hometogo and if it is not set by one of these methods a value of zero will automatically be sent. You can enter the cleaning fee in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER- > PROPERTY CONTENT->ROOM CONTENT.
=== Children===If you allow children set the number of children which are allowed or "Dont ask" in the setting for "Maximum Children" in SETTING->PROPERTIES-> ROOMS -> SETUP.  === Pets====
If you do not allow pets you choose "Pets not allowed" as feature in SETTING->PROPERTIES-> DESCRIPTION. Fees for pets can be set as custom values in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > HOMETOGO > SPECIFIC ROOM CONTENT.
==== Policies ====
You can set the minimum age via a "Custom" value in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > HOMETOGO > SPECIFIC ROOM CONTENT.
Use the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span> for detailed instructions.
===== Children==Room Configurations - Define Bedrooms and Bathrooms===If you allow children Bedrooms and bathrooms can be set the number of children which are allowed or "Dont ask" in the setting for up "Maximum Children" in SETTING->{{#fas:cog}} (SETTINGS) PROPERTIES-> ROOMS -> SETUPSET UP.
=== Payments ===*Click on the "edit bedrooms" or "edit bathrooms" butten *Set the type and use the selectors to define the facilities within each.*If you have multiple bedrooms or bathrooms make sure you define them all.*Close the pop up and then press SAVE.
=== Pictures===Hometogo supports property pictures You can also manually add bedrooms and room pictures. *The pictures activated as "Property Pictures" in {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PICTURES will be sent for the property. Make sure you have enabled at least 6 property pictures per listingbathrooms and amenities. *The pictures activated as For more information see "Room PicturesAll feature codes" in {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PICTURES will be sent for the room. If there are no room pictures then offer pictures will be sent for the room. *If your listings are per room property pictures are used for the first room listing only and room pictures are used for the other room listingsbelow.
If you use external pictures you need to make sure they are <span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span>Hometogo does not support all features Beds24 offers.jpg formatFor a list of all feature codes Hometogo supports see "All feature codes" below.
If you need to change a picture=== Amenities, add Features and Location Type===Amenities and Location Type can be set up for the property (SETTING->PROPERTIES->DESCRIPTION) or change it's caption text to ensure it gets reper room (SETTING->PROPERTIES->ROOMS-imported by Hometogo>SET UP).
*With a single-unit listing (Listing per Room) room pictures are sent first (Criteria which apply to all rooms in the property section) and should be set up with the property pictures . They will be automatically applied to all rooms in room settings so not all listings look the same.*With a multi-unit listings (Listing per Property) property pictures send first.
When the same pictures is Criteria which only applies to one room should be entered in the property and the room we only send it once.
<span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span> Make sure you add captions to your pictures. Please see the pictures help page for instructionsdo not create duplicates.
== Activation ==
'''Step 1: Check content '''
Go to{{#fasExample 1:cog}} All units (SETTINGSrooms) CHANNEL MANAGER have Wifi. In this case you can set up the Wifi in SETTING-> HOMETOGO PROPERTIES-> VIEW CONTENTDESCRIPTION. The number will be applied to all room/units.
If you do not meet Example 2: You have one unit with Wifi one and another unit without Wifi. In this case set the minimum requirements Hometogo will reject all data sentWifi up in SETTING->PROPERTIES->ROOMS->SET UP.
To update the listing content click on the links on this page.
To check Features and amenities are configured by feature codes which information is sent to Hometogo go to {{#fas:cog}} (SETTINGS) > CHANNEL MANAGER > HOMETOGO > VIEW CONTENT. This will show you are entered in the raw data. A click on "View Actual DataFeatures" will show you which prices are sentfield.
'''Checklist - these factors are important for *Click on the "Edit " button next to the performance of your listings''' *Choose your headline carefully and make sure your key (first) picture and your headline work together"Features" field. *Recommended are 24 ''picturesIn the pop up click on "Amenities", make sure all have captions.*Add '''Location Type ''' feature so your listing will show in location based searchesTick the amenities you provide.*Add ''cleaning''' features''Close the pop up and then press SAVE.
'''Step 2<span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span> Adding "cleaning" features and a "location type" is very important for your performance. You add them manually. Enable rooms''' Bedrooms and bathrooms and amenities can also be inserted manually. For more information see "All feature codes" below.
Go to <span style="color: #f3e504; font-size: 150%;" >{{#fas:coglightbulb}} (SETTINGS) CHANNEL MANAGER > HOMETOGO </span> MAPPINGG For a list of all feature codes and tick location types Hometogo supports see "EnableAll feature codes"below.
== Cancellations = Payments ===If you set a booking do not use Hometogo Payment solutions go to "Cancelled" we will send it as "Cancelled by guest" {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > HOMETOGO > SPECIFIC PROPERTY CONTENT to Hometogo. If the booking is cancelled by the owner set which payment method you can set this as a "substatus" via the second selector next to the "Cancelled" status in the "Summary" tab of the bookingaccept.
=== Pictures===If a different reason for the cancellation applies you can set this by adding one of the following info codes in use external pictures you need to "Info" tab of the booking:make sure they are .jpg format.
CANCELLED_BY_OWNERWhen the same pictures is in the property and the room we only send it once.
CANCELLED_BY_OWNER_INVALID_CARD<span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span> Make sure you add captions to your pictures. Please see the pictures help page for instructions.
CANCELLED_BY_OWNER_NO_PAYMENT== Cancellations == CANCELLED_BY_OWNER_UNIT_NOT_AVAILABLE  <div class="warning">{{#fas:exclamation-triangle}} Never delete bookings from Hometogo because Hometogo expect If you or your guest needs to read cancel a booking you/the booking status even if they are cancelledguest will need to contact Hometogo support.</div>
== Updates ==
ROMANTIC
 
==Common Errors==

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