Difference between revisions of "Poster"

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[[Category:Automation]]
 
[[Category:Apps]]
 
[[Category:Apps]]
[[Category:Automation]]
 
 
'''COMING SOON!'''
 
 
 
<div class="heading">Poster POS</div>
 
<div class="heading">Poster POS</div>
 
  This page is about the menu {{#fas:cog}} (SETTINGS) APPS & INTEGRATIONS->POSTER and explains how to set up a connection with Poster
 
  This page is about the menu {{#fas:cog}} (SETTINGS) APPS & INTEGRATIONS->POSTER and explains how to set up a connection with Poster
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Poster  is a POS system for restaurants, bars, coffee shops and similar establishments .
 
Poster  is a POS system for restaurants, bars, coffee shops and similar establishments .
  
To use this connection you will need an account [https://joinposter.com/en Poster].
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To use this connection you will need an account with  [https://joinposter.com/en Poster].
  
 
For Beds24 the normal channel manger fees apply.
 
For Beds24 the normal channel manger fees apply.
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With this integration you will be able to choose if you want to collect payments directly on the counter or add the charges to the  invoice for the room.   
 
With this integration you will be able to choose if you want to collect payments directly on the counter or add the charges to the  invoice for the room.   
  
 
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If you assign an order to the room the order  and any payment made at the restaurant/bar will appear in the "Charges and Payments" tab of the booking in real-time.
If you assign an oder to the room the order  and any payment made at the restaurant/bar will appear in the "Charges and Payments" tab of the booking in real-time.
 
  
 
= Limitations =
 
= Limitations =
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Receipts in the Poster POS order history will have the payment type listed as "card"
  
 
= Set Up =
 
= Set Up =
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'''Step 1: Connect the Beds24 Poster app'''
  
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Log into Poster
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*Connect the Beds24 app in the  [ https://joinposter.com/applications/beds24 Poster marketplace].
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*Get your Poster Account ID by logging into [https://joinposter.com/manage Poster management] and clicking the icon in the bottom left.
  
'''Step 2: Activate the connection''  
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'''Step 2: Activate the connection'''
  
Go ot {{#fas:cog}} (SETTINGS) APPS & INTEGRATIONS > POSTER and set "Synchronise" = Bookings for every room type you want to be available in Poster.
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Go to {{#fas:cog}} (SETTINGS) APPS & INTEGRATIONS > POSTER and  
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*Enter your Poster Account ID.
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*Set "Include upcoming bookings (days)" to include future bookings if you want bookings to be available in advance (instead of only checked-in bookings).
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*Set "Include departed bookings (days)" to include departed bookings if you want departed bookings to be available (instead of only checked-in bookings).
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*Set "Synchronise" = Bookings for every room type you want to be available in Poster.
  
 
Press SAVE.
 
Press SAVE.
  
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== How it works ==
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When you have an order selected, the "..." menu in the bottom left will have a new "Assign to room" option.
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Clicking this button will display a list of checked-in guests, you may select a guest to assign the order to them. This will send the order to the guests booking.
  
== How it works ==
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Clicking the "Get future guests" button will display future guests who have not checked-in yet or guests who have departed as per your settings.
  
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When you click the "pay" button on an order which is assigned to a guest, you will be given an option to "Charge to room". These orders will be charged to the room Beds24.
  
 
= Common Problems =
 
= Common Problems =
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= Disconnect=
 
= Disconnect=
 
*Untick "Bookings" to stop sending bookings.
 
*Untick "Bookings" to stop sending bookings.
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*Delete the Beds24 app from Poster here [https://joinposter.com/manage/applications/info/beds24 Poster marketplace].

Latest revision as of 09:07, 5 July 2023

Poster POS
This page is about the menu  (SETTINGS) APPS & INTEGRATIONS->POSTER and explains how to set up a connection with Poster

1 General Information

Poster is a POS system for restaurants, bars, coffee shops and similar establishments .

To use this connection you will need an account with Poster.

For Beds24 the normal channel manger fees apply.

2 Capabilities

With this integration you will be able to choose if you want to collect payments directly on the counter or add the charges to the invoice for the room.

If you assign an order to the room the order and any payment made at the restaurant/bar will appear in the "Charges and Payments" tab of the booking in real-time.

3 Limitations

Receipts in the Poster POS order history will have the payment type listed as "card"

4 Set Up

Step 1: Connect the Beds24 Poster app

Log into Poster

Step 2: Activate the connection

Go to (SETTINGS) APPS & INTEGRATIONS > POSTER and

  • Enter your Poster Account ID.
  • Set "Include upcoming bookings (days)" to include future bookings if you want bookings to be available in advance (instead of only checked-in bookings).
  • Set "Include departed bookings (days)" to include departed bookings if you want departed bookings to be available (instead of only checked-in bookings).
  • Set "Synchronise" = Bookings for every room type you want to be available in Poster.

Press SAVE.

4.1 How it works

When you have an order selected, the "..." menu in the bottom left will have a new "Assign to room" option.

Clicking this button will display a list of checked-in guests, you may select a guest to assign the order to them. This will send the order to the guests booking.

Clicking the "Get future guests" button will display future guests who have not checked-in yet or guests who have departed as per your settings.

When you click the "pay" button on an order which is assigned to a guest, you will be given an option to "Charge to room". These orders will be charged to the room Beds24.

5 Common Problems

6 Disconnect

  • Untick "Bookings" to stop sending bookings.
  • Delete the Beds24 app from Poster here Poster marketplace.