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== What you will need ==
*Your Tiket hotel ID
[[Category:Error Messages from Channels]]
[[Category:Troubleshooting]]
<div class="heading">Tiket COMING SOON. Contact us if you want to use this channel</div>
This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > TIKET and explains how the connection with Tiket works and how to set it up.
Tiket.com is an Online Travel Agent (OTA) whose mission is to make Indonesia a prosperous nation through tourism, by strategically partnering with local and international travel and tourism businesses. More information: http://www.tiket.com
===General===
*Beds24.com can export inventory.
*Beds24.com can export multiple rates.
*Beds24 can export minimum stays and maximum stays.
*Beds24.com can send dates closed to arrival and closed to departure.
*Beds24.com can import bookings.
For details please [[Channel_Manager_Capabilities|click here]]
=== Limitations & important to know ===*Tiket also receives prices from other providers so you might see multiple listings on Tiket for a room.
== Before you connect ==
If you have room types here and sell rooms individually at another channel or your own web site and want to sell them here as a "roomtype" with a quantity of more than one you can [[Combine_individual_rooms_into_a_roomtype|set up virtual roooms]].
== Set Up==
'''Step 1: Have your Tiket account connected to Beds24'''
*Contact [email protected] and request connectivity with Beds24 channel manager. Include your Tiket market manager ID and request to be connected to Beds24property name in the email.
'''Step 2: Enter your Tiket Hotel ID'''
*Enter your Tiket hotel idID*Select your Tiket pricing model.
'''Step 3: Map your rooms and rates'''
'''Step 6: Check which are sending '''
<span style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> Click on the "View Actual Price Data" Button button to check which prices and availability will send.
<div class="warning">{{#fas:exclamation-triangle}} If you receive error messages you will need to fix them immediately. The channel will reject all updates if there is an error. The "Common Error" section below gives information on common errors and how to fix them. </div>
==Multiple Rates at Tiket==
If you do not have the appropriate rate ids you need to request Tiket to add them.
==Charge virtual credit cards ==
Virtual cards can be set to be auto charged at the date they become valid. To use this option set "Auto Process Virtual Cards" = Yes
Virtual cards will become valid on the booking's check-in date, and will remain valid for 60 days after the check-in date.
<div class="warning">{{#fas:exclamation-triangle}} This option is available for customers who use [[Stripe|Stripe]]. If you set "Virtual Cards" = Yes without Stripe activated the system will create a pending payment which can not be collected.</div>
A payment rule can be specified to be attached to the pending payment, the payment rule can further manage the conditions to collect the payment, for example it could specify to use virtual cards only and not a guest card.
<span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span> You can set to adjust the charge automatically to the amount on the card. To do so create a rule with these settings:
*Funds Source: Virtual Card
*Payment value adjustment = choose any except for "None"
If you manually charge virtual credit cards please note that they can only be charged after the activation date.
== Maximum number accepted bookings ==
==Common Errorserrors and Troubleshooting==
Any errors occurring during updates will be emailed to you with the error message as returned by Tiket. Below are common error messages and how to fix them.
'''A room shows multiple times on Tiket'''
Tiket also receives prices from other providers. If you see other prices than the ones which show when you click on the "Price Data" button in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > TIKET these would come from other providers.
==Disconnect==
*Setting "Enable" = Disable will stop the synchronisation for a room.
*To completely disconnect the channel manager you might need to contact Tiket and ask them to disconnect you.
