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== Option 1 - Keep the original booking, remove existing charges and keep payments ==
=== How it works ===
=== Set up Booking page ===
=== Manage Bookings ===
== Option 2 - If you want to view/keep the original charges made on the 'original booking' ==
=== How it works ===
=== Set up Invoicee ===
=== Set up Booking Page ===
=== Manage bookings ===
== Option 3 - If you want to create a Special rate for guests to rebook ==
=== How it works ===
=== Special prices and booking page for your guests. ===
=== Create your Special Booking Page ===
=== Setup the Agent Codes ===
=== Create prices ===
=== Manage bookings/discount link ===
keine Bearbeitungszusammenfassung
''Diese Seite erklärt, wie Sie Gutscheine für stornierte Buchungen erstellen können''
You have bookings that have been cancelled, you are not refunding the payments however would like to honor the payments collected for a future date.
In order that you can link the original booking and new booking then you need to add a booking question to collect the original booking id when the guest makes their booking.
*Usage = Optional
2. Original Booking Status = Cancelled (you can manually cancel the booking or it has been cancelled by a Channel)
Enter the text you need to send to the guest with/without a payment link if there is additional payment required.
You have bookings that have been cancelled, you are not refunding the payments however would like to honor the payments collected for a future date.
The original booking id/reservation number will be used as the Guest Voucher code.
1. Create an Invoicee
2. Create the Name and details - for example Invoice = COVID-19
3. Go to SETTINGS -> PROPERTIES-> BOOKING QUESTIONS, so the guest can enter the original booking id.
*Usage = Optional
4. Original Booking Status = Cancelled (you can manually cancel the booking or it has been cancelled by a Channel)
Enter the text you need to send to the guest with/without a payment link if there is additional payment required.
You want to offer your guests the opportunity to make a booking with a special price, due to cancellation or special circumstance.
This option utilises the 'Agent' functions in Beds24.
You can create a special booking page which can be used to sell your property at different prices. This can be used for example if you have re-booking after cancellations.
1. Go to SETTINGS ->BOOKING ENGINE-> BOOKING PAGE-> BEHAVIOUR. Enter your "Agent Code".
Your agency URL is: https://www.beds24.com/booking2.php?propid=13208&agent=COVID19&referer=COVID19
Create an Offer to use/manage the availability of these Daily Prices/Offers.
If you have created multiple agent codes enter the code or codes of the agents you want to apply the price to in the field "Agent Codes".
Set up an Auto Action to send an email to your guests with the URL to your booking page and the Agent code added.
