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1. Communication with Guests
*'''Outgoing Email''' allows sending out confirmation messages and auto action emails using your own email addressEmails are sent in the language defined in the "Mails" tab of the booking. For online bookings this is the language the guest used to book. If you do not want to use your own email address they will be sent from no language code is set the system email address. To change your settings go to uses the default language of the booking page which is set in SETTINGS->ACCOUNT->OUTGOING EMAIL. [[:category:Sub_Account|Sub accounts]] can be used to use different outgoing email addresses for multiple properties in one accountLANGUAGES.
Emails == Notifications to host =='''Host Notifications''' are the messages sent in the language defined in the "Mails" tab of the automatically to hosts when a new bookingis made. Messages can be sent via Email and SMS. For online bookings this is the language the guest used to bookBy default host notifications contain all important information. If no language code is You can set the system uses the default language of the booking page which is where these are sent to and add information or set up a second notification in SETTINGS->ACCOUNT->LANGUAGESHOST NOTIFICATIONS. ==Email Addresses==By default Emails to guests are sent from Beds24.
2. Notifications to host*'''Host Notifications''' are the messages sent automatically If you do not want to hosts when a new booking is made. Messages can use your own email address they will be sent via Email and SMSfrom the system email address. By default host notifications contain all important information. You can add information or set up a second notification in To change your settings go to SETTINGS->ACCOUNT->HOST NOTIFICATIONSOUTGOING EMAIL. [[:category:Sub_Account|Sub accounts]] can be used to use different outgoing email addresses for multiple properties in one account.
no edit summary
Communication sent out by the system. Click the links to the sub pages for more details.
== Communication with Guests ==
*'''Confirmation Messages''' are the messages shown and sent to guests automatically after they have made a booking. Confirmation messages can be fully customised. Different messages can be sent for different booking types. They can be customised in SETTINGS->PROPERTIES->CONFIRMATION MESSAGES. Confirmation messages are automatically sent to all bookings made on your own web site but not for manually added bookings and bookings from channels which send their own confirmation (almost all channels) and do not require Beds24 to send an additional one (for example Tripadvisor).
*'''Auto Actions''' are pre canned Emails which can be sent to guests automatically at a pre set trigger time. Alternatively the can be set up for manual sending. They can use [[Template Variables]] to include information specific to the booking. Auto Action Emails can be set up in SETTINGS->GUEST MANAGEMENT->AUTO ACTIONS.
== Trouble Shooting ==
