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Category:Messaging

3 bytes added, 19:49, 23 December 2019
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__TOC__
Please use the links to the sub pages for more details.
 
 
== Notifications to host ==
'''Host Notifications''' are the messages sent automatically to hosts when a new booking is made.
*Messages on new bookings, cancellation or modificationss can be sent via Email and SMS. By default host notifications are always sent by Email contain all important information. You can set where these are sent to and add information or set up a second notification in SETTINGS->ACCOUNT->HOST NOTIFICATIONS.
*You can set up push notification to Google Chrome or Apple notifications via Integromat (SETTINGS-> APPS&INTEGRATIONS->INTEGROMAT).
 
== Communication with Guests ==
*'''Confirmation Messages''' are the messages shown and sent to guests automatically after they have made a booking. Confirmation messages can be fully customised. Different messages can be sent for different booking types. They can be customised in SETTINGS->GUEST MANAGEMENT->CONFIRMATION MESSAGES. Confirmation messages are automatically sent to all bookings made on your own web site but not for manually added bookings and bookings from channels which send their own confirmation (almost all channels) and do not require Beds24 to send an additional one (for example TripConnect, Homeaway XML).
Emails are sent in the language defined in the "Mails" tab of the booking. For online bookings this is the language the guest used to book. If no language code is set the system uses the default language of the booking page which is set in SETTINGS->BOOKING PAGE->INTERNATIONALIZATION.
== Notifications to host ==
'''Host Notifications''' are the messages sent automatically to hosts when a new booking is made.
*Messages on new bookings, cancellation or modificationss can be sent via Email and SMS. By default host notifications are always sent by Email contain all important information. You can set where these are sent to and add information or set up a second notification in SETTINGS->ACCOUNT->HOST NOTIFICATIONS.
*You can set up push notification to Google Chrome or Apple notifications via Integromat (SETTINGS-> APPS&INTEGRATIONS->INTEGROMAT).
==Email Addresses==

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