===Messages from OTAs ===
You can get communicate with Airbnb guest directly from Beds24. See the [[AirBnB.com_XML#Messaging|Airbnb help page]] on how to enable this function.
===Languages ===
If you have activated multiple languages in SETTINGS->BOOKING ENGINE->INTERNATIONALIZATION you can set templates in multiple languages. The language code from the "Mail & Actions" tab of the booking is used to determine which language Email correspondence is sent to the guest. Not all OTAs send language information. If you set "Deduce language from country" = Yes in SETTINGS->CHANNEL MANAGER the system will try to deduce the language from the guests country if no language information is available.
==Email Addresses==