17,539
edits
Changes
Jump to navigation
Jump to search
Emails are sent in the language defined in the "Mails" tab of the booking. For online bookings this is the language the guest used to book. If no language code is set the system uses the default language of the booking page which is set in SETTINGS->BOOKING PAGE->INTERNATIONALIZATION.
===SMS===
You can set up manual and automated Auto Actions to send SMS message to guests.
We can setup a custom SMS sending number for a fee.
The sending number must be a phone number owned by you and be able to receive SMS messages. The fee is non refundable, please check the SMS sending service works reliably for your needs before requesting this service.
===Messages via Guest Login ===
===Languages ===
If you have activated multiple languages in SETTINGS->BOOKING ENGINE->INTERNATIONALIZATION you can set templates in multiple languages. The language code from the "Mail & Actions" tab of the booking is used to determine which language Email correspondence is sent to the guest. Not all OTAs send language information. If you set "Deduce language from country" = Yes in SETTINGS->CHANNEL MANAGER the system will try to deduce the language from the guests country if no language information is available.
==Email Addresses==
