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Pre-Arrival tool

1,537 bytes added, 18:53, 16 April 2021
Created page with "Category:Apps Category:Guest_Experience_Integrations Category:Self-Check-in <div class="heading">Pre-Arrival tool COMING SOON</div> This page is about the menu {{..."
[[Category:Apps]]
[[Category:Guest_Experience_Integrations]]
[[Category:Self-Check-in]]
<div class="heading">Pre-Arrival tool COMING SOON</div>

This page is about the menu {{#fas:cog}} (SETTINGS) APPS & INTEGRATIONS > CHARGEAUTOMATION.

=-General Information=
ChargeAutomation provides a free Online Pre Check-in too for Vacation Rentals & Hotels.

For Beds24 normal channel manager fees apply.

=Capabilities=
The tool lets you:
*Collect guest ID/passport
*Collect ´credit card scan
*Collect Email, phone number
*Collect selfie
*Accept "Terms & Conditions"
*Collect E-signature
*Collect information (i.e. arrival time, email, number of guests)
*Offer upsells
*Import booking modifications


=Set up=
'''Step 1: Activate Rooms '''

Go to {{#fas:cog}} (SETTINGS) APPS & INTEGRATIONS > CHARGEAUTOMATION tick "Bookings" for all rooms you want to connect to ChargeAutomation

'''Step 2: Connect to ChargeAutomation'''
*Login in to ChargeAutomation
*Under PMS tab you select Beds24
*Select your pre-arrival preferences

=How it works=
When a new reservation is received, a link is emailed to the guest to complete their pre-arrival.

Information collected from the guest is posted back to Beds24.

=Troubleshooting=
'''Error! credentials do not match with the credentials at Beds24'''
Please ensure you have enabled the rooms in your account and make sure you are entering your beds24 username

=Disconnect=
To stop Beds24 sending data untick the check boxes in {{#fas:cog}} (SETTINGS) APPS & INTEGRATIONS > PRE ARRIVAL TOOL

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