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== VRBO/Homeaway.com Offline Bookings / Data protection==
VRBO requires you mark bookings which originated from a VRBO/Homeaway enquiry by setting the Referer value on the "Details" tab of the booking to '''VRBO'''. VRBO/Homeaway requires you to enter the guests Email address in the booking.
VRBO/Homeaway will have access to these bookings for reporting purposes.
Make sure you comply with your local data protection laws.
==== Room Configurations - Define Bedrooms and Bathrooms====
Bedrooms and bathrooms can be set up in {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS->SET UP.
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Set up bedrooms and bathroom either in the property OR the room. If you set them up in both you will double them up. Do not send additional bathroom amenities if you have a full bathrooom.
Bedrooms and bathrooms are configured by feature codes which are entered in the "Features" field.
*Click on the "Edit " button next to the "Features" field.
*In the pop up click on "Bedroom" or "Bathroom".
*Set the type and use the selectors to define the features within each room.
*If you have multiple bedrooms or bathrooms make sure you define them all. If you have more than 2 rooms click "Close" and SAVE. The system will then automatically add more rooms when you click on the "Edit" button again.
*Close the pop up and then press SAVE.
You can also manually add bedrooms and bathrooms and amenities. For more information see "All feature codes" below.
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span>VRBO/Homeaway does not support all features Beds24 offers. For a list of all feature codes VRBO/Homeaway supports see "All feature codes" below.
==== Amenities, Features and Location Type====
Amenities and Location Type can be set up for the property (SETTING->PROPERTIES->DESCRIPTION) or per room (SETTING->PROPERTIES->ROOMS->SET UP).
Criteria which apply to all rooms in the property should be set up with the property. They will be automatically applied to all rooms in the property.
Criteria which only applies to one room should be entered in the room.
Make sure you do not create duplicates.
Example 1: All units (rooms) have Internet. In this case you can set up the Internet in SETTING->PROPERTIES->DESCRIPTION. The number will be applied to all room/units.
Example 2: You have one unit with Internet one and another unit without Internet. In this case set the Internet up in SETTING->PROPERTIES->ROOMS->SET UP.
Features and amenities are configured by feature codes which are entered in the "Features" field.
*Click on the "Edit " button next to the "Features" field.
*In the pop up click on "Amenities".
*Tick the amenities you provide.
*Close the pop up and then press SAVE.
<span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span> Adding "cleaning" features and a "location type" is very important for your performance. You add them manually. Bedrooms and bathrooms and amenities can also be inserted manually. For more information see "All feature codes" below.
<span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span> For a list of all feature codes and location types VRBO/Homeaway supports see "All feature codes" below.
==== Prices ====
In {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > VRBO/Homeaway > SPECIFIC ROOM CONTENT you can set which type of price you want to send.
With '''Per Occupancy Pricing''' a price for each occupancy defined in Beds24 and prices for different length of stay can be sent.
If you use rates the price for each occupancy defined in Beds24 and prices for different length of stay can be sent.1 person, 2 person and room price will send. Room price will send for specified occupancy. Multiple rates with different occupancies can send. Prices for "Extra Person", "Extra child" and discounts set in the "Discounts" tab of the rates can not be sent.
If you use daily prices the daily price will send including occupancy. Multiple occupancy prices can send. Extra person price will send.
"Max Stay" set in the CALENDAR or rates can be sent.
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> VRBO/Homeaway occupancy pricing only support minimum stays up to 30 days.
With '''Per Day Pricing''' the price sent is a room price, only ONE price can be sent per date. If you have multiple prices activated for VRBO/Homeaway with different minimum stays the system will send the price with the lowest minimum stay. VRBO/Homeaway applies the minimum stay " first night only" meaning restrictions must only be satisfied for the arrival date of the booking but not on every day of the booking. If you use daily prices with "Extra Person" prices your daily price needs to be set for the max occupancy and the "Extra Person" price needs to be added with a negative value so the price for the full occupancy can send. With Per Day Pricing you can also set an extra person price.
*The number of guests for which the price applies.
*An extra person price.
*A long stay discount. Discounts are only applied to the room price not on extras. VRBO/Homeaway stay discounts are cumulative.
'''Price for booking and Guaranteed Pricing'''
The indicative price is only used for the booking if "Pricing Policy" is set to "Guaranteed" in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER >VRBO/Homeaway XML > SPECIFIC ROOM CONTENT.
"Pricing Policy" is set to "Quoted" VRBO/Homeaway will request the price for the period and the number of guests selected from Beds24.
<span style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> Click on the "View Actual Data" button in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER- >VRBO/HOMEAWAY > MAPPING to check which prices and availability will send.
=====Price Multiplier=====
If you want to add a multiplier to your prices you can add it to the "Price Multiplier" field in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > VRBO/Homeaway.COM > MAPPING.
The multiplier applies to all prices and fees which are sent.
For example, '''*1.23''' will multiply all prices by 1.23 sent for the hotel id (i.e. raised by 23%).
Lower prices can be sent with a multiplier less than 1, i.e. '''*0.85''' will send a price of 85% of the normal price (i.e. lowered by 15%).
To convert the price of imported bookings add a '''*''' after the multiplier, for example '''*1.23*''' will divide the price of the booking by 1.23.
You can also use '''currency conversion''' template variables. All currencies supported by the booking page currency selector can be used.
For example '''*[CONVERT:IDR-EUR]''' will convert Indonesian Rupees to Euros.
===== Taxes & Fees=====
Taxes and fees can be added in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > VRBO/Homeaway.COM > SPECIFIC ROOM CONTENT under "Custom".
*Taxes and fees can apply as a flat fee, a percentage, per day or per guest.
*You can choose taxes and fees to be "stay collected". In this case they will not be added to the booking price.
Use the context help <span style=color:#007bff;“ >{{#far:question-circle}} </span> for detailed instructions.
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> A Cleaning fee is required by VRBO/Homeaway and if it is not set by one of these methods a value of zero will automatically be sent. You can enter the cleaning fee in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER- > PROPERTY CONTENT->ROOM CONTENT.
==== Pets====
If you do not allow pets you choose "Pets not allowed" as feature in S {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION. Fees for pets can be set as custom values in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER -> VRBO/HOMEAWAY > SPECIFIC ROOM CONTENT.
==== Policies ====
You can set the minimum age via a "Custom" value in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > VRBO > SPECIFIC ROOM CONTENT.
===== Cancellation Policy =====
VRBO/Homeaway requires a cancellation policy. We will send the policies set in SETTING->PROPERTIES-> DESCRIPTION.
You can can set which policy applies in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > VRBO > SPECIFIC ROOM CONTENT
If you want to send a custom cancellation policy you need to set the actual policy in "Custom" in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > VRBO > SPECIFIC ROOM CONTENT.
Use the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span> for detailed instructions.
===== Children=====
If you allow children set the number of children which are allowed or "Dont ask" in the setting for "Maximum Children" in SETTING->PROPERTIES-> ROOMS -> SETUP.
==== Payments and Payment Schedule ====
By default payment is due at the time of the booking. You can change this to "At Check-in " in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > VRBO/Homeaway.COM > SPECIFIC PROPERTY CONTENT.
If payments are due at different times you can set up payment schedules in {{#fas:cog}} (SETTINGS) PAYMENTS > PAYMENT SCHEDULE and link it to your property in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > VRBO/Homeaway.COM > SPECIFIC PROPERTY CONTENT.
If you have set up deposit collection in {{#fas:cog}} (SETTINGS) PAYMENTS- > PAYMENT COLLECTION we will send the deposit amount set there to be due at the time of the booking and the remainder if any at arrival.
<span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span>Listings where guests do not have to pay the full amount with the booking perform better. Payment Schedules allow to set up to five payments.
In {{#fas:cog}} (SETTINGS) CHANNEL MANAGER -> VRBO/Homeaway.COM > SPECIFIC PROPERTY CONTENT you can set which payment types you accept. Beds24 supports following payment options:
1. Invoice
If you choose "Invoice" you need to enter a description on how guests can pay in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER -> VRBO/HOMEAWAY.COM > SPECIFIC CONTENT "Payment Options Description "
2. Credit Card
The cards you have activated in {{#fas:cog}} (SETTINGS) PAYMENTS -> PAYMENT GATEWAYS -> CREDIT CARD will be sent as accepted cards.
If you do not receive a credit card with the booking and require a payment prior to the guest arrival, you can use an Auto Action to request payments from guests.
You can collect their credit card details to charge manually see [[:Category:Payments#Request Guests to Submit Credit Card Details|Here]] via your payment gateway,
or automatically if you use the Stripe Integration see [[:Category:Payments#Payment_Request|Here]] for more information.
<span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> If you do not take the total amount as a deposit, you must set up a "Payment 2" for the remaining amount.
=== Pictures===
VRBO requires at least six pictures per listing.
*With a single-unit listing (Listing per Room) room pictures are sent. These are the pictures activated as "Room Pictures" in {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PICTURES Only if there are no room pictures activate property pictures are sent. These are the pictures activated as "Property Pictures" in {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PICTURES.
*With a multi-unit listings (Listing per Property) property pictures are sent at the property level to VRBO. These are the pictures activated as "Property Pictures" in {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PICTURES. Room pictures are sent to the unit. These are the pictures activated as "Room Pictures" in {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PICTURES .
If you use external pictures you need to make sure they are .jpg format.
If you need to change a picture, add or change it's caption text to ensure it gets re-imported by VRBO/Homeaway.
<span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span> Make sure you add captions to your pictures. Please see the pictures help page for instructions.
== Activation ==
'''Step 1: Check content '''
Go to{{#fas:cog}} (SETTINGS) CHANNEL MANAGER > VRBO/Homeaway > VIEW CONTENT to heck if data is complete and correct
If you do not meet the minimum requirements VRBO/Homeaway will reject all data sent.
To update the listing content click on the links on this page.
To check which information is sent to VRBO/Homeaway go to {{#fas:cog}} (SETTINGS) > CHANNEL MANAGER > VRBO / HOMEAWAY > VIEW CONTENT. This will show you the raw data. A click on "View Actual Data" will show you which prices are sent.
'''Checklist - these factors are important for the performance of your listings'''
*Choose your headline carefully and make sure your key (first) picture and your headline work together.
*Recommended are 24 ''pictures", make sure all have captions.
*Add '''Location Type ''' feature so your listing will show in location based searches.
*Add ''cleaning''' features''.
*Listings where guests do not have to pay the full amount with the booking perform better.
'''Step 2: Enable rooms'''
Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > VRBO/ HOMEAWAY > MAPPINGG and tick "Enable".
== Cancellations ==
If you set a booking to "Cancelled" we will send it as "Cancelled by guest" to VRBO/Homeaway. If the booking is cancelled by the owner you can set this as a "substatus" via the second selector next to the "Cancelled" status in the "Summary" tab of the booking.
If a different reason for the cancellation applies you can set this by adding one of the following info codes in to "Info" tab of the booking:
CANCELLED_BY_OWNER
CANCELLED_BY_OWNER_INVALID_CARD
CANCELLED_BY_OWNER_NO_PAYMENT
CANCELLED_BY_OWNER_UNIT_NOT_AVAILABLE
<div class="warning">{{#fas:exclamation-triangle}} Never delete bookings from VRBO/Homeaway because VRBO/Homeaway expect to read the booking status even if they are cancelled.
</div>
==Special offers for guests ==
If you want to offer a guest a special price ask the guest to book at full price. After the booking has imported you can change the price and manually sent the guest a confirmation with the revised price.
Beds24 will automatically send the amened price to VRBO so VRBO can adjust your commission.
== Updates ==
Changes to availability and prices will be instantly sent to the channel. Other changes will be pulled by VRBO/Homeaway with their next poll.
== 6. All feature codes ==
You can also manually add bedrooms and bathrooms and amenities typing the feature codes exactly as listed below into the "Features" field.
Each room feature code can have additional features added to it separated by a space which will list the features within this room. Multiple rooms can be added.
Example: One bedroom with a double bed and a crib
BEDROOM BED_DOUBLE BED_CRIB
Example: The property has 3 bathrooms with various features
BATHROOM BIDET COMBO_TUB_SHOWER
BATHROOM BIDET
BATHROOM_HALF TOILET
Add feature codes one for each feature separated by spaces.
Example: A property has television, internet and beach view
TELEVISION INTERNET BEACH_VIEW
1. Bathroom Types - If there are multiple bathrooms add one code for each followed by appropriate amenity codes.
BATHROOM
BATHROOM_HALF
BATHROOM_SHOWER
1.1 Bathroom Amenities - These must be specified after the bathroom type code and are applied to the preceding bathroom type code. If there are multiple features in the room add a code for each
BIDET
COMBO_TUB_SHOWER
JETTED_TUB
OUTDOOR_SHOWER
SHOWER
TOILET
TUB
2. Bedroom Types - If there are multiple bedrooms add one code for each followed by appropriate amenity codes.
BEDROOM
BEDROOM_LIVING_SLEEPING_COMBO
BEDROOM_OTHER_SLEEPING_AREA
2.1 Bedroom Amenities - These must be specified after the bedroom type code and are applied to the preceding bedroom type code. If there are multiple beds in the bedroom add one code for each.
BED_BUNK
BED_CHILD
BED_CRIB
BED_DOUBLE
BED_KING
BED_MURPHY
BED_QUEEN
BED_SOFA
BED_SINGLE
3. Nearest features
Nearest features must consist of three parts in order joined by underscores, a feature type, the distance unit, the number value.
For example '''NEAREST_BEACH_KILOMETERS_3''' or '''NEAREST_BAR_METERS_200'''
Feature types
NEAREST_AIRPORT
NEAREST_BEACH
NEAREST_GOLF
NEAREST_RESTAURANT
NEAREST_TRAIN
NEAREST_BAR
NEAREST_FERRY
NEAREST_HIGHWAY
NEAREST_SKI
Distance units
KILOMETRES
METRES
MILES
MINUTES
4. Location type features
BEACH
BEACH_FRONT
BEACH_VIEW
DOWNTOWN
GOLF_COURSE_FRONT
GOLF_COURSE_VIEW
LAKE
LAKE_FRONT
LAKE_VIEW
MOUNTAIN
MOUNTAIN_VIEW
NEAR_OCEAN
OCEAN_FRONT
OCEAN_VIEW
RESORT
RIVER
RURAL
SKI_IN
SKI_OUT
TOWN
VILLAGE
WATER_VIEW
WATERFRONT
5. Other features
VRBO only supports "Internet" and not "Wi-Fi".
If you include "free wifi" in the listing description or heading, the listing will appear in the VRBO search results and "Free Wifi" will appear in the Amenities section.
LIVING_ROOM
FIREPLACE
WOOD_STOVE
HEATING
AIR_CONDITIONING
ELEVATOR
TELEPHONE
HAIR_DRYER
ICEMAKER
IRON_BOARD
LINENS
TOWELS
DRYER
WASHER
BALCONY
DECK_PATIO_UNCOVERED
LANAI_GAZEBO_COVERED
GARDEN
GRILL
GAME_ROOM
VERANDA
GARAGE
PARKING_POSSIBLE
PARKING_PAID
EV_CHARGER
BOOKS
DVD
FOOSBALL
GAMES
MUSIC_LIBRARY
TABLE_TENNIS
POOL_TABLE
CABLE
SATELLITE
STEREO
TV
TOYS
VIDEO_GAMES
VIDEO_LIBRARY
BREAKFAST_NONE
BREAKFAST_POSSIBLE
BREAKFAST_INCLUDED
PRIVATE_CHEF
INTERNET
KITCHEN
DINING_AREA
DINING_ROOM
COFFEE_MAKER
DISHES_UTENSILS
DISHWASHER
HIGHCHAIR
MICROWAVE
OVEN
REFRIGERATOR
SPICES
STOVE
TOASTER
OUTDOOR_LIGHTING
OUTDOOR_FIREPLACE
FIRE_EXTINGUISHER
FIRST_AID_KIT
MEDICAL_EMERGENCY_CONTACT
POLICE_EMERGENCY_CONTACT
FIRE_EMERGENCY_CONTACT
SMOKE_DETECTOR
CO_DETECTOR
DEADBOLT_LOCK
EMERGENCY_EXIT_ROUTE
PETS_CONSIDERED
PETS_NOT_ALLOWED
HOT_TUB
MASSAGE
POOL
POOL_HEATED
POOL_INDOOR
POOL_PRIVATE
SAUNA
B_AND_B
CAR_AVAILABLE
CHAUFFEUR
CHECK_IN_OUT_SELF
CLEANING_DISINFECTANT
CLEANING_ENHANCED
CLEANING_INCLUDED
CLEANING_POSSIBLE
CONCIERGE
GUEST_HOUSE
HOTEL
SHOP
BASKETBALL_COURT
BICYCLE
BOAT
CROSS_COUNTRY_SKIING
FISHING
FITNESS_ROOM
GOLF
HIKING
HORSE_RIDING
HUNTING
ICE_SKATING
JET_SKIING
KAYAK_CANOE
KAYAKING
MOUNTAIN_BIKING
MOUNTAIN_CLIMBING
MOUNTAINEERING
PARASAILING
RAFTING
SAILING
SPORTS_SNORKELING_DIVING
SKIING
SKIING_WATER
SNOW_SPORTS_GEAR
SNOWBOARDING
SNOWMOBILING
SPELUNKING
SURFING
SWIMMING
TUBING_WATER
WATER_SPORTS
WHITEWATER_RAFTING
WIND_SURFING
CAR_NECESSARY
CAR_RECOMMENDED
CAR_NOT_NECESSARY
CHILDREN_NOT_ALLOWED
CHILDREN_WELCOME
EVENTS_ALLOWED
SMOKING_ALLOWED
SMOKING_NOT_ALLOWED
WHEELCHAIR_YES
WHEELCHAIR_NO
BAY
COIN_LAUNDRY
DUTY_FREE
HEALTH_BEAUTY_SPA
MARINA
MUSEUMS
THEME_PARKS
WATER_PARKS
WINERY_TOURS
ZOO
ANTIQUING
BIRD_WATCHING
ECO_TOURISM
GAMBLING
OUTLET_SHOPPING
PADDLE_BOATING
SHOPPING
SLEDDING
WHALE_WATCHING
WILDLIFE_VIEWING
FITNESS_CENTER
HOSPITAL
LAUNDROMAT
FAMILY
HISTORIC
ROMANTIC
== VRBO/Homeaway.com Offline Bookings / Data protection==
VRBO requires you mark bookings which originated from a VRBO/Homeaway enquiry by setting the Referer value on the "Details" tab of the booking to '''VRBO'''. VRBO/Homeaway requires you to enter the guests Email address in the booking.
VRBO/Homeaway will have access to these bookings for reporting purposes.
Make sure you comply with your local data protection laws.
no edit summary
ROMANTIC
==Common Errors==
