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Stripe Security Deposit capture

108 bytes added, 17:29, 11 August 2021
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[[Category:How to]]
[[Category:Payments]]
 
<div class="heading">Stripe - Authorise a Refundable Security Payment</div>
This page is about the menu {{#fas:cog}} (SETTINGS) PAYMENTS > PAYMENT GATEWAYS > STRIPE and authorisation of a refundable payment.  This page and explains how to setup a pending payment to ‘Capture/Authorise’ a refundable Security Deposit.
__TOC__
=Set up=
==='''Step 1:''' Setup Stripe Account ===
Go to {{#fas:cog}} (SETTINGS) PAYMENTS > PAYMENT GATEWAYS > STRIPE and set:
*'''Instruction''' - Create an optional description to appear next to the Stripe pay now button.
==='''Step 2:''' Create a Payment Rule - Capture Refundable Security Deposit ===
Go to {{#fas:cog}} (SETTINGS) PAYMENTS > PAYMENT RULES
*All Booking Info Codes (optional)
*Exclude Booking Info Code= BOOKINGVIRTCARD, EXPEDIACOLLECT, AGODACOLLECT If you have virtual credit cards from the channels, then use this option.
 <span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span> You will need to send a payment request link to the guest for them to authorise the payment as it is not possible to authorise a refundable payment on a Virtual Card.
Payment Action :
*Prevent payment action : Set Manual
==='''Step 3:''' Create Auto Auctions===
Go to {{#fas:cog}} (SETTINGS) GUEST MANAGEMENT > AUTO ACTIONSand click '''Create New Action''' to create them.
If the guest credit card is already at Stripe.
<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" >==== '''Auto Action 1 - Authorise payment for all bookings - Guest Credit card at Stripe ===='''
For bookings via your booking page (direct) and Channel bookings (non virtual cards), the credit card has been sent and stored at Stripe.
 
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Click '''Create New Action'''
Trigger tab:
**Time Window = 1 day
*Booking Source
**Booking Source =ALL All (this will apply to all bookings, direct, manual and channels). If you want to have different auto actions/rules for each direct bookings -v- channel bookingbookings, then select the Channel from the list’ ‘Direct’ this will include manually created bookings and booking page bookings.
*Info Codes
**Exclude Booking Info code = BOOKINGVIRTCARD, EXPEDIACOLLECT, AGODACOLLECT
If you receive virtual credit cards from the channels, then enter the Booking Info codes to prevent additional pending payments being added to bookings.
<span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span> If you receive virtual credit cards from the channels, then enter the Booking Info codes to prevent additional pending payments being added to bookings.
Booking tab: Optional
*Flag Text = Security Deposit Pending Payment (for example)
*Flag Colour = select the colour as this will be visible in the Calendar/Bookings list
 
Booking Info tab: If you do not require an auto action to send a payment link to the guest for payment/authorisation, then this is optional.
**Payment time = set the time to collect payment
**Invoicee = If you use the "invoicee" function you can select which invoicee the pending payment will be assigned to.
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<span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span> If you accept Virtual Credit Cards from the channels, then you will need to send a payment link to either collect the guest credit card to then authorise the Security Deposit on their personnel card OR send a payment link so the guest can authorise the payment on their own credit card, it is not possible to take a Security deposit from a virtual card.
<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" >===='''Auto Action 2 - Send Payment Request with link for Security Deposit Authorisation===='''
Can be used for channel bookings with virtual cards or properties/guests in EU countries and required to comply with EU 3DSecure regulations.
 
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Click '''Create New Action'''
Trigger tab:
*Booking Source
**Booking Source =ALL All (this will apply to all bookings, direct, manual and channels) . If you want to have different auto actions/rules for each direct bookings -v- channel bookingbookings, then select the Channel from the list’ ‘Direct’ this will include manually created bookings and booking page bookings.
*Booking Conditions
Booking Info tab: Optional, for information and reporting
*Booking Info Code = PAYREQ (for example enter the value - use one word only)
*Booking Info Text = Enter the description/text to show in for the Booking Info Code.  </div></div>
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