This page shows links to functions which are used in daily management.

On top of the functions listed in the Setup Guide Beds24 offers many functions to help you save time and improve your workflows and your guests experience. This page lists commonly used features. Also use the links at the bottom.

1 Automation

The channel manager will automatically update your prices and availability to your connected sales channels. Refer to the help pages for the channels you use for details.

Other automation in Beds24 is done via [[Auto_Actions|Auto Actions[[ which you can set up in (SETTINGS) GUEST MANAGEMENT > AUTO ACTIONS.

An Auto Action is an action which can be used manually or programmed to run automatically at a specific time relative to the time of the booking, to the check-in date or to the check-out date.

Auto actions have one or more trigger conditions and one or more actions. They can be triggered on a number of different conditions, like property, time or booking related conditions.

Auto Actions can

• send pre-drafted Emails, messages or SMS
• change booking information
• change invoice information
• run webhooks
• trigger HTTP POST notifications

You can create chains of actions to automate workflows.

Commonly used Auto Actions are:

• Welcome message to the guest
• Payment request
• Arrival information with guest guide
• Owner notificaton
• Message with keycode (if used)
• How are you going message to guest
• Send Check-out info to guest
• Send invoice to guest
• Cleaner notifications

Routines automatically send reports via Email.

2 Advanced Channel Manager Functions

Being preferred partner with all leading OTAs Beds24 can offer many advanced features and conveninece functions which will make working with these channels easy becasue you will be able to manage everything conveniently from Beds24 including:

Airbnb

• Messaging integration to communicate with the guest from the booking in Beds24 via the channels messaging system
• Review integration to review guests, read and reply to the review the guest left
• Option to automatically review your guests (helps you get more good reviews)
• Hosting Quality dashboard to detect issues straight away so they can be fixed
• Check property performance/status at the channel
• Option to manage full content

Booking.com

• Messaging integration to communicate with the guest from the booking in Beds24 via the channels messaging system
• Auto charge guest credit card or virtual cards when the payment is due
• Report no-shows,invalid cards, date changes guest misconduct, request cancellations from the booking in Beds24
• Review integration to read and reply to the review the guest left
• Manage and create Booking.com rate plans
• Check property performance/status at the channel
• Access and action the opportunities Booking.com suggests
• Create and manage promotions
• Send proprties to Booking.com
• Option to manage full content

Expedia

• Messaging integration to communicate with the guest from the booking in Beds24 via the channels messaging system
• Auto charge guest credit card or virtual cards when the payment is due
• Report no-shows, date changes, request cancellations from the booking in Beds24
• Review integration to read and reply to the review the guest left
• Report no-shows,invalid cards, date changes guest misconduct, request cancellations from the booking in Beds24
• Check property performance/status at the channel
• Manage and create Expedia rate plans
• Create rooms on Expedia
• Create and manage promotions

Vrbo

• Messaging integration to communicate with the guest from the booking in Beds24 via the channels messaging system
• Auto charge guest credit card or virtual cards when the payment is due
• Review integration to review guests, read and reply to the review the guest left
• Check property performance/status at the channel
• Manage full content

Refer to the help pages for the channels you use for details.

3 Staff

Cleaners and other staff can either have their own login via a with a dedicated role which defines what they can do or see or they can be automatically notified via Email.

Alternatively you can use a third party integration for for staff management.

4 Owner Management

Owners can either have their own login via a with limited access or they can be automatically notified via Email.

5 Customization

Beds24 allows you to customize

• the content of all four dashbords
• the display in the control panel
• the control panel for your

6 Tips & Tricks

Check this help page for tips & tricks.