1,537 bytes added,
18:53, 16 April 2021 [[Category:Apps]]
[[Category:Guest_Experience_Integrations]]
[[Category:Self-Check-in]]
<div class="heading">Pre-Arrival tool COMING SOON</div>
This page is about the menu {{#fas:cog}} (SETTINGS) APPS & INTEGRATIONS > CHARGEAUTOMATION.
=-General Information=
ChargeAutomation provides a free Online Pre Check-in too for Vacation Rentals & Hotels.
For Beds24 normal channel manager fees apply.
=Capabilities=
The tool lets you:
*Collect guest ID/passport
*Collect ´credit card scan
*Collect Email, phone number
*Collect selfie
*Accept "Terms & Conditions"
*Collect E-signature
*Collect information (i.e. arrival time, email, number of guests)
*Offer upsells
*Import booking modifications
=Set up=
'''Step 1: Activate Rooms '''
Go to {{#fas:cog}} (SETTINGS) APPS & INTEGRATIONS > CHARGEAUTOMATION tick "Bookings" for all rooms you want to connect to ChargeAutomation
'''Step 2: Connect to ChargeAutomation'''
*Login in to ChargeAutomation
*Under PMS tab you select Beds24
*Select your pre-arrival preferences
=How it works=
When a new reservation is received, a link is emailed to the guest to complete their pre-arrival.
Information collected from the guest is posted back to Beds24.
=Troubleshooting=
'''Error! credentials do not match with the credentials at Beds24'''
Please ensure you have enabled the rooms in your account and make sure you are entering your beds24 username
=Disconnect=
To stop Beds24 sending data untick the check boxes in {{#fas:cog}} (SETTINGS) APPS & INTEGRATIONS > PRE ARRIVAL TOOL