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Category:Messaging

404 bytes added, 10:31, 25 February 2020
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*Messages on new bookings, cancellation or modificationss can be sent via Email and SMS. By default host notifications are always sent by Email containing all important information. By default all messages are sent to the administrator EMail address which can be changed in SETTING>ACCOUNT->ACCOUNT ACCESS. You can set where these are sent to and add information or set up a second notification in SETTINGS->ACCOUNT->HOST NOTIFICATIONS.
*You can set up push notification to Google Chrome or Apple notifications via Integromat (SETTINGS-> APPS&INTEGRATIONS->INTEGROMAT).
 
Note: Email communication is free of charge. For SMS an additional fee per message applies.
== Communication with Guests ==
===SMS===
You In SETTINGS->GUEST MANAGEMENT->AUTO ACTIONS you can set up manual and automated Auto Actions to send SMS message to guests.  We can setup a custom SMS sending number for a fee.
We can setup a custom SMS sending number for a fee. The sending number must be a phone number owned by you and be able to receive SMS messages. The fee is non refundable, please check the SMS sending service works reliably for your needs before requesting this service.
===Messages via Guest Login ===
If you do not want to use your own email address they will be sent from the system email address. To change your settings go to SETTINGS->ACCOUNT->OUTGOING EMAIL. [[:category:Sub_Account|Sub accounts]] can be used to use different outgoing email addresses for multiple properties in one account.
 
== Guest Login ==
If you have allowed guests to use the guest login in SETTINGS->GUEST MANAGEMENT->GUEST LOGIN they can send messages to your Email address from there.
 
Note: Email communication is free of charge. For SMS an additional fee per message applies.
== Trouble Shooting ==

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