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Revision as of 13:31, 27 September 2016
Beds24 is designed as a self-service system.
Information and support is available via the following channels:
Documentation
This support wiki contains the full documentation.
Videos
Video tutorials.
Community
Log in to your Beds24 account to browse the forum for ideas and solutions.
Ticket Support
Log into your Beds24 account to send a support ticket.
Popular Topics:
Getting Started
Apartment and self catering set up
Make availability of a room dependent on another room
Daily Use
Booking Page and Widgets
Customise information your guests submit with their booking
Multiple offers for packages or different price options
Prices
Offer different price options or packages
Fill gaps resulting from minimum stays
Special rates for agents or referer
Internal prices which are only available in the control panel
Offer extras, tours, activities
Availability
Make availability of one room dependent on another
Virtual and linked rooms / sell a room under multiple layouts
Fill gaps/sell remaining nights
Automation
Automatically sync with channels
Bookings
Guest Management
Automatically collect reviews from Tripadvisor
User Account
User management and multiple log-ins
Apps, Plugins, Extentions
Channel Management
Set up instructions for channels
Troubleshooting
Booking page shows no availability
No Email notifications on new bookings
Guest made a payment but booking shows cancelled
Potential Issues: "Multiple bookings in Unit"
You dont have permission to access control2.php on this server
Error messages from Booking.com
Error messages from Hostelworld
Error messages from other channels