Daily Use

This page shows links to functions which are used in daily management.

In addition to the functions listed in the Setup Guide Beds24 offers many functions to help you save time and improve your workflows and your guests experience. This page lists commonly used features. Also use the links at the bottom.

1 Automation

Beds24 will help you automate routines and simplify workflows to save time and increase efficiency.

Bookings will automatically import to Beds24 from all connected sales channels. Prices and availability will automatically update your prices and availability to your connected sales channels. Refer to the help pages for the channels you use for details.

Workflows Auto actions allow automation in Beds24 Auto Actions which you can set up in (SETTINGS) GUEST MANAGEMENT > AUTO ACTIONS.

An Auto Action can be used manually or programmed to run automatically relative to a booking event, when booked, the check-in date or to the check-out date.

Auto actions have one or more trigger conditions and one or more actions. They can be triggered on a number of different conditions, including property, time or booking related conditions.

Auto Actions can

send pre-drafted Emails, messages or SMS
change booking information
change invoice information
run webhooks
trigger HTTP POST notifications

You can create chains of actions to automate workflows.

Commonly used Auto Actions are:

Welcome message to the guest
Payment request
Arrival information with guest guide
Owner notificaton
Message with keycode (if used)
How are you going message to guest
Send Check-out info to guest
Send invoice to guest
Cleaner notifications

Routines A Routine is an action which can be programmed to occur at specified date. Routines automatically send reports via Email.

To use this function you need to set the system to use you own Email address for sending in (SETTINGS) > ACCOUNT > OUTGOING EMAIL.

You can program the Routine to send reports to send a pre-canned Email with an attachment to a fixed Email address.

Commonly used Routines are:

Send Housekeeping reports to the cleaning team
Send Arrivals report to the Front desk
Send Monthly financial reports to the Accountant/Owner

2 Advanced Channel Manager Functions

Being preferred partner with all leading OTAs Beds24 can offer many advanced features and conveninece functions which will make working with these channels easy becasue you will be able to manage everything conveniently from Beds24 including:

Airbnb

Messaging integration to communicate with the guest from the booking in Beds24 via the channels messaging system
Review integration to review guests, read and reply to the review the guest left
Option to automatically review your guests (helps you get more good reviews)
Hosting Quality dashboard to detect issues straight away so they can be fixed
Check property performance/status at the channel
Option to manage full content

Booking.com

Messaging integration to communicate with the guest from the booking in Beds24 via the channels messaging system
Auto charge guest credit card or virtual cards when the payment is due
Report no-shows,invalid cards, date changes guest misconduct, request cancellations from the booking in Beds24
Review integration to read and reply to the review the guest left
Manage and create Booking.com rate plans
Check property performance/status at the channel
Access and action the opportunities Booking.com suggests
Create and manage promotions
Send proprties to Booking.com
Option to manage full content

Expedia

Messaging integration to communicate with the guest from the booking in Beds24 via the channels messaging system
Auto charge guest credit card or virtual cards when the payment is due
Report no-shows, date changes, request cancellations from the booking in Beds24
Review integration to read and reply to the review the guest left
Report no-shows,invalid cards, date changes guest misconduct, request cancellations from the booking in Beds24
Check property performance/status at the channel
Manage and create Expedia rate plans
Create rooms on Expedia
Create and manage promotions

Vrbo

Messaging integration to communicate with the guest from the booking in Beds24 via the channels messaging system
Auto charge guest credit card or virtual cards when the payment is due
Review integration to review guests, read and reply to the review the guest left
Check property performance/status at the channel
Manage full content

Refer to the help pages for the channels you use for details.

3 Advanced Pricing & Discounts

You can have up to 16 with different rules. Each of the 16 daily prices can have a different price on any given day which allow you to create seasonal prices with different prices options and discounts.

Each channel has its own capabilites and we strive to offer the maximum possible for each channel. See the help page for the channels you use for details.

If you want to adjust your prices dynamically you have following options:

Use Daily Prices and manually adjust prices as required
The Beds24 Yield Optimizer (PRICES -> YIELD OPTIMIZER) automatically adjust prices based on demand shortly before check-in.
Our partners Pricelabs ( (SETTINGS) > APPS&INTEGRATIONS > PRICELABS) and RoomPriceGenie ( (SETTINGS) > APPS&INTEGRATIONS > ROOMPRICEGENIE) can can automatically send daily prices to Beds24.

4 Staff

Cleaners and other staff can either have their own login via a subaccount with a dedicated role which defines what they can do or see or they can be automatically notified via Email.

Alternatively you can use a third party integration for staff management.