Difference between revisions of "Main Page"
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[[Apartment_and_Self_Catering_Set_up|Apartment and self catering set up]] | [[Apartment_and_Self_Catering_Set_up|Apartment and self catering set up]] | ||
− | [[ | + | [[Hostel and Retreat Setup|Hostel, dorms, retreats]] |
[[Agency_%26_Multiple_Property_Setup | Multiple properties ]] | [[Agency_%26_Multiple_Property_Setup | Multiple properties ]] | ||
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<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Daily Use</h4> | <h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Daily Use</h4> | ||
+ | |||
+ | '''[[Tips_and_tricks|Tips and ideas]]''' | ||
[[:category:Bookings|Add and manage bookings]] | [[:category:Bookings|Add and manage bookings]] | ||
+ | |||
+ | [[:category:Invoice|Invoicing]] | ||
+ | |||
+ | [[:category:Bookings|Check guests in and check guests out]] | ||
[[:category:Calendar|Use the calendar]] | [[:category:Calendar|Use the calendar]] | ||
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[[:category:Reports|Generate reports]] | [[:category:Reports|Generate reports]] | ||
+ | |||
+ | [[Proposal_or_quote|Send proposal or quote]] | ||
+ | |||
+ | [[Make_notes|Keep notes]] | ||
[[:Category:Introduction#Use_on_Mobile_Devices|Mobile devices]] | [[:Category:Introduction#Use_on_Mobile_Devices|Mobile devices]] | ||
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[[Weekly_Prices|Weekly Prices]] | [[Weekly_Prices|Weekly Prices]] | ||
− | [[ | + | [[Minimum_Stay_and_Maximum_Stay|Minimum stay and maximum stay]] |
[[Weekend_and_Weekday_Rates|Weekend and weekday rates]] | [[Weekend_and_Weekday_Rates|Weekend and weekday rates]] | ||
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[[tax|Taxes]] | [[tax|Taxes]] | ||
− | [[ | + | [[Prices_including_cleaning_fees|Cleaning Fee]] |
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+ | <h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Advanced Selling Options</h4> | ||
+ | |||
+ | [[Sell_Remaining_Single_Nights|Fill gaps in the calendar]] | ||
+ | |||
+ | [[Auto_Top_up_rooms|Auto top up rooms]] | ||
+ | |||
+ | [[:category:Room_Linking_and_Dependencies|Sell rooms at different constellations]] | ||
+ | |||
+ | [[Upsell_Items|Sell extras]] | ||
+ | |||
+ | [[Voucher_Codes|Use voucher codes]] | ||
+ | |||
+ | [[Offers|Offer multiple price/booking options]] | ||
+ | |||
+ | [[Gift_Vouchers|Offer gift certificates]] | ||
+ | |||
+ | [[Yield_Optimiser|Yield Optimiser]] | ||
</div> | </div> | ||
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[[:category:Reports|Reports]] | [[:category:Reports|Reports]] | ||
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+ | |||
+ | <h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Payments from guests</h4> | ||
+ | [[:category:Payment_Collection|Payment collection overview]] | ||
+ | |||
+ | [[:Category:Payment_Collection#Payment_Options|Payment options and gateways]] | ||
+ | |||
+ | [[:Category:Payment_Collection#Create_and_manage_pending_payments|Manage payments and pending payments]] | ||
+ | |||
+ | [[Stripe|Connect Stripe]] | ||
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[[AirBnB.com#Common_Errors|Error messages from Airbnb]] | [[AirBnB.com#Common_Errors|Error messages from Airbnb]] | ||
− | [[ | + | [[:Booking.com_XML:_Synchronise_bookings_prices_availability#Common_Errors|Error messages from Booking.com]] |
[[Expedia.com#Common_Errors|Error messages from Expedia]] | [[Expedia.com#Common_Errors|Error messages from Expedia]] |
Revision as of 19:19, 2 July 2019
1 Beds24 is designed as a self-service system.
Information and support is available via the following channels:
1.1 Documentation
This support wiki contains the full documentation.
1.2 Videos
Video tutorials.
1.3 Community
Log in to your Beds24 account to browse the forum for ideas and solutions.
1.4 Ticket Support
Log into your Beds24 account to send a support ticket.
1.5 Popular Topics:
1.5.1 Getting Started
Apartment and self catering set up
Make availability of a room dependent on another room
1.5.2 Daily Use
Check guests in and check guests out
Close rooms or rates at a channel
1.5.3 Booking Page and Widgets
Customise information your guests submit with their booking
Multiple offers for packages or different price options
1.5.4 Prices
Offer different price options or packages
Fill gaps resulting from minimum stays
Special rates for agents or referer
Internal prices which are only available in the control panel
Offer extras, tours, activities
1.5.5 Availability
Make availability of one room dependent on another
Virtual and linked rooms / sell a room under multiple layouts
Fill gaps/sell remaining nights
1.5.6 Automation
Automatically sync with channels
1.5.7 Advanced Selling Options
Sell rooms at different constellations
1.5.8 Bookings
1.5.9 Payments from guests
Manage payments and pending payments
1.5.10 Guest Management
Automatically collect reviews from Tripadvisor
1.5.11 User Account
User management and multiple log-ins
1.5.12 Apps, Plugins, Extentions
1.5.13 Channel Management
Set up instructions for channels
Close rooms or rates at a channel
1.5.14 Troubleshooting
Booking page shows no availability
No Email notifications on new bookings
Guest made a payment but booking shows cancelled
Potential Issues: "Multiple bookings in Unit"
You dont have permission to access control2.php on this server
Error messages from Booking.com
Error messages from Hostelworld
Error messages from other channels