Difference between revisions of "Main Page"
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<h1 style="text-align: center; clear:both; ">Beds24 Support Center</h1> | <h1 style="text-align: center; clear:both; ">Beds24 Support Center</h1> | ||
| − | <h3 style="text-align: center;"> <span class="" style="color:# | + | <h3 style="text-align: center;"> <span class="" style="color:#019cde; font-size: 120%;" >{{#fas:comments}} </span>Join the Beds24 Community - <span style="font-weight: normal;">Log in to your Beds24 account to browse the [http://forum.beds24.com/index.php forum] for ideas and solutions.</span> |
</h3> | </h3> | ||
| − | <h3 style="text-align: center;"> <span style="color: # | + | <h3 style="text-align: center;"> <span style="color: #019cde; font-size: 120%;" >{{#fas:chalkboard-teacher}}</span> Webinars <span style="font-weight: normal;"> all upcoming and past [[webinars]].</span> |
</h3> | </h3> | ||
| + | |||
| + | <h2 style="text-align: center; ">Common help topics </h2> | ||
| + | |||
| + | <span style="color:#019cde; font-size: 100%;“ >{{#fas:info-circle}} </span> Use the search at the top to search for other topics | ||
<div class="startbox"> | <div class="startbox"> | ||
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<div class="col-3"> | <div class="col-3"> | ||
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<div class="shadow"> | <div class="shadow"> | ||
| − | <h4 style="padding: 5px; text-align: center;"><span style= | + | <h4 style="padding: 5px; text-align: center;"><span style="" >{{#fas:home}} </span> Getting Started</h4> |
[[Introduction|How the System Works]] | [[Introduction|How the System Works]] | ||
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[[Agency_%26_Multiple_Property_Setup | Owner management ]] | [[Agency_%26_Multiple_Property_Setup | Owner management ]] | ||
</div> | </div> | ||
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<div class="shadow"> | <div class="shadow"> | ||
| − | <h4 style="padding: 5px; text-align: center;"><span style= | + | <h4 style="padding: 5px; text-align: center;"><span style="" >{{#fas:calendar-check}} </span> Daily Use</h4></h4> |
'''[[Tips_and_tricks|Tips and ideas collection]]''' | '''[[Tips_and_tricks|Tips and ideas collection]]''' | ||
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<div class="shadow"> | <div class="shadow"> | ||
| − | <h4 style="padding: 5px; text-align: center;"><span style= | + | <h4 style="padding: 5px; text-align: center;"><span style="" >{{#fas:desktop}} </span> Booking Engine and Widgets</h4> |
[[:category:Booking_Page|Customise booking page]] | [[:category:Booking_Page|Customise booking page]] | ||
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[[:category:Widgets|Generate widgets]] | [[:category:Widgets|Generate widgets]] | ||
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</div> | </div> | ||
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</div> | </div> | ||
</div> | </div> | ||
<div class="col-3"> | <div class="col-3"> | ||
| − | <div | + | <div class="shadow"> |
| − | <h4 style="padding: 5px; text-align: center;"><span style= | + | <h4 style="padding: 5px; text-align: center;"><span style="" >{{#fas:money-bill}} </span> Prices</h4> |
[[:category:Prices|Set prices]] | [[:category:Prices|Set prices]] | ||
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[[Seasonal_Prices|Seasonal prices]] | [[Seasonal_Prices|Seasonal prices]] | ||
| − | [[Last-Minute_Prices|Last-Minute prices]] | + | [[Last-Minute_Prices|Last-Minute and Early Booker prices]] |
[[Occupancy Based Prices|Occupancy based prices]] | [[Occupancy Based Prices|Occupancy based prices]] | ||
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[[Prices_including_cleaning_fees|Cleaning Fee]] | [[Prices_including_cleaning_fees|Cleaning Fee]] | ||
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</div> | </div> | ||
| − | <div | + | <div class="shadow"> |
| − | <h4 style="padding: 5px; text-align: center;"><span style= | + | <h4 style="padding: 5px; text-align: center;"><span style="" >{{#fas:calendar}} </span> Availability</h4> |
[[:category:Prices|Availability]] | [[:category:Prices|Availability]] | ||
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[[Sell_Remaining_Single_Nights|Fill gaps/sell remaining nights]] | [[Sell_Remaining_Single_Nights|Fill gaps/sell remaining nights]] | ||
| + | </div> | ||
| − | + | <div class="shadow"> | |
| − | + | <h4 style="padding: 5px; text-align: center;"><span style="" >{{#fas:user-astronaut}} </span> Automation</h4> | |
| − | <h4 style="padding: 5px; text-align: center;"><span style= | ||
[[:category:Channel_Manager|Automatically sync with channels]] | [[:category:Channel_Manager|Automatically sync with channels]] | ||
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[[:category:Self-Check-in|Self Check-in]] | [[:category:Self-Check-in|Self Check-in]] | ||
| + | </div> | ||
| − | + | <div class="shadow"> | |
| − | <h4 style="padding: 5px; text-align: center; "><span style= | + | <h4 style="padding: 5px; text-align: center;"><span style="" >{{#fas:tag}} </span> Advanced Selling Options</h4> |
[[Sell_Remaining_Single_Nights|Fill gaps in the calendar]] | [[Sell_Remaining_Single_Nights|Fill gaps in the calendar]] | ||
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[[Yield_Optimiser|Yield Optimiser]] | [[Yield_Optimiser|Yield Optimiser]] | ||
</div> | </div> | ||
| − | + | </div> | |
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</div> | </div> | ||
<div class="col-3"> | <div class="col-3"> | ||
| − | + | <div class="shadow"> | |
| − | <h4 style="padding: 5px; text-align: center;"><span style= | + | <h4 style="padding: 5px; text-align: center;"><span style="" >{{#fas:bed}} </span> Bookings</h4> |
[[:category:Bookings|Add and manage bookings]] | [[:category:Bookings|Add and manage bookings]] | ||
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[[:category:Reports|Reports]] | [[:category:Reports|Reports]] | ||
| + | </div> | ||
| − | + | <div class="shadow"> | |
| − | <h4 style="padding: 5px; text-align: center;"><span style= | + | <h4 style="padding: 5px; text-align: center;"><span style="" >{{#fas:comments}} </span> Communication</h4> |
[[:Category:Messaging|Communication via Beds24]] | [[:Category:Messaging|Communication via Beds24]] | ||
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[[Auto_Actions| Automated Email and SMS]] | [[Auto_Actions| Automated Email and SMS]] | ||
| + | </div> | ||
| − | + | <div class="shadow"> | |
| − | + | <h4 style="padding: 5px; text-align: center;"><span style="" >{{#fas:credit-card}} </span> Payments from Guests</h4> | |
| − | <h4 style="padding: 5px; text-align: center;"><span style= | ||
[[:category:Payments|Collect payments from guests]] | [[:category:Payments|Collect payments from guests]] | ||
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[[:Category:Payments#Create_and_manage_pending_payments|Manage payments and pending payments]] | [[:Category:Payments#Create_and_manage_pending_payments|Manage payments and pending payments]] | ||
| + | </div> | ||
| − | + | <div class="shadow"> | |
| − | + | <h4 style="padding: 5px; text-align: center;"><span style="" >{{#fas:user-friends}} </span> Guest Management</h4> | |
| − | <h4 style="padding: 5px; text-align: center;"><span style= | ||
[[:category:Guests|Guest database]] | [[:category:Guests|Guest database]] | ||
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[[Tripadvisor|Automatically collect reviews from Tripadvisor]] | [[Tripadvisor|Automatically collect reviews from Tripadvisor]] | ||
| + | </div> | ||
| − | + | <div class="shadow"> | |
| − | + | <h4 style="padding: 5px; text-align: center;"><span style="" >{{#fas:user}} </span> User Account</h4> | |
| − | <h4 style="padding: 5px; text-align: center;"><span style= | ||
[[:category:Sub_Account|User management and multiple log-ins]] | [[:category:Sub_Account|User management and multiple log-ins]] | ||
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[[Billing|Payments to Beds24]] | [[Billing|Payments to Beds24]] | ||
| + | </div> | ||
| − | + | <div class="shadow"> | |
| − | <h4 style="padding: 5px; text-align: center;"><span style= | + | <h4 style="padding: 5px; text-align: center;"><span style="" >{{#fas:rocket}} </span> Apps, Plugins, Extentions</h4> |
[[Facebook_App:_Install_the_App|Facebook app]] | [[Facebook_App:_Install_the_App|Facebook app]] | ||
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[[:category:API|API]] | [[:category:API|API]] | ||
| + | </div> | ||
</div> | </div> | ||
<div class="col-3"> | <div class="col-3"> | ||
| − | <div | + | <div class="shadow"> |
| − | <h4 style="padding: 5px; text-align: center;"><span style= | + | <h4 style="padding: 5px; text-align: center;"><span style="" >{{#fas:sync-alt}} </span> Channel Management</h4> |
[[:category:Channel_Manager|How the channel manager works]] | [[:category:Channel_Manager|How the channel manager works]] | ||
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[[:category:Error_Messages_from_Channels|Error messages from channels]] | [[:category:Error_Messages_from_Channels|Error messages from channels]] | ||
| + | </div> | ||
| − | + | <div class="shadow"> | |
| − | <h4 style="padding: 5px; text-align: center;"><span style= | + | <h4 style="padding: 5px; text-align: center;"><span style="“ >{{#fas:user-cog}} </span> Troubleshooting</h4> |
[[:category:Prices|Booking page shows no availability]] | [[:category:Prices|Booking page shows no availability]] | ||
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[[:category:Error_Messages_from_Channels|Error messages from other channels]] | [[:category:Error_Messages_from_Channels|Error messages from other channels]] | ||
| + | </div> | ||
| − | + | <div class="shadow"> | |
| − | <h4 style="padding: 5px; text-align: center;"><span style= | + | <h4 style="padding: 5px; text-align: center;"><span style="“ >{{#fas:code}} </span> Developer options</h4> |
[[:category:API|API]] | [[:category:API|API]] | ||
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[[Make_Your_Own_Booking_Widget|Custom widgets]] | [[Make_Your_Own_Booking_Widget|Custom widgets]] | ||
| + | </div> | ||
</div> | </div> | ||
</div> | </div> | ||
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<div style="clear: both;"></div> | <div style="clear: both;"></div> | ||
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<h3 style="text-align: center; "><span class="" style="color:#fe746c; font-size: 200%;" >{{#fas:users}} </span> Use our [[Refer_a_Friend|referral programme]] to earn credit for your account. We will credit you 10% of all net payments (excluding taxes and fees) from each new customer whom you referred. [[Refer_a_Friend|Find out, how it works]]. | <h3 style="text-align: center; "><span class="" style="color:#fe746c; font-size: 200%;" >{{#fas:users}} </span> Use our [[Refer_a_Friend|referral programme]] to earn credit for your account. We will credit you 10% of all net payments (excluding taxes and fees) from each new customer whom you referred. [[Refer_a_Friend|Find out, how it works]]. | ||
</div> | </div> | ||
Latest revision as of 10:42, 26 October 2024
1 Beds24 Support Center
1.1 Join the Beds24 Community - Log in to your Beds24 account to browse the forum for ideas and solutions.
1.2 Webinars all upcoming and past webinars.
1.3 Common help topics
Use the search at the top to search for other topics
1.3.1 Getting Started
Setup guide for all property types
Apartment and self catering specific functions
1.3.4 Prices
Last-Minute and Early Booker prices
Offer different price options or packages
Fill gaps resulting from minimum stays
Special prices for specific referer
Internal prices which are only available in the control panel
1.3.5 Availability
Make availability of one room dependent on another
Virtual and linked rooms / sell a room under multiple layouts
1.3.6 Automation
1.3.8 Bookings
1.3.9 Communication
1.3.10 Payments from Guests
1.3.11 Guest Management
1.3.12 User Account
1.3.13 Apps, Plugins, Extentions
1.3.15 Troubleshooting
Booking page shows no availability
No Email notifications on new bookings
Guest made a payment but booking shows cancelled
Potential Issues: "Multiple bookings in Unit"
You dont have permission to access control2.php on this server
Error messages from Booking.com
